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"Simple, easy to use rental car site. People posting negative reviews don't seem to understand that their complaints have to do with the rental car companies themselves, not the site they booked through."
"HORRIBLE!!! WORST SERVICE EVER. GOT TO THE AIRPORT AFTER A LONG FLIGHT. CAR I RESERVED WAS SOLD, AFTER MAKING ME WAIT 5 HOURS THEY DECIDED TO GIVE ME A COMPACT CAR AND PASS IT OFF AS A FULL SIZED CAR. WORST COMPANY EVER, I RATHER GET BURNED BY ACID IN BOTH OF MY EYEBALLS THAN EVER RENT FROM THESE SCUMBAGS AGAIN!!!!!!! I WISH I COULD GIVE THEM NEGATIVE STARS!!!!"
"Terrible company!!! They made me purchase colllision insurance for $77 upon making my reservation. Once I got to my destination to pick up my car, Dollar wanted to charge me an extra $9.99 per day for an extra driver. So, I didn't rent the car. Even though I never rented the car, airportrentalcars.com wouldn't refund the insurance. So, I had to pay for insurance that I couldn't use."
"AirportRentalCars.com listed E-Z rent-a-car at Toronto airport (YYZ) "having shuttle service to counter and car", but NOT True!! You only knew this after you arrived and called E-Z rent-a-car service number. They would ask you to take a train and get off somewhere than call them again!!! Luckily I didn't try further and canceled the appointment on the phone. I saw another terrible review about this car rental company after I came back from the trip. AirportRentalCars.com should check and should not have such misleading information."
"I loved this site! It was very simple and I was able to reserve the car I wanted quickly without signing in and jumping through hoops. Same prices as the big sites too. "