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30 reviews![Facebook share](javascript:share_rating("{"link":"\/store\/Aiko_Trading_Company","store_thumb":"\/store\/thumbnail\/Aiko_Trading_Company.jpg","store_name":"Aiko Trading Company","store_rating":10,"total_reviews":"30"}", "store");)
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1/5
posted Feb-18-2011
This review was modified by Osmic on February 20 2011 08:12:00 PM ![Share Osmic review](javascript:share_rating({"review_body":"Long story short I sure wish I\u0027d checked this site prior to ordering anything from Aiko Trading Company. After seveal unanswered emails and three weeks I finally recieved what I\u0027d ordered.<br><br>Don\u0027t expect any customer support, it simply does not exist.<br><br>I sent an email to Fantasea, the manufacturer of the housing I ordered and got a response within 24 hours, on a SUNDAY!<br><br>Fantasea encouraged anyone having a problem with Aiko to contact them if the item you ordered was made by them. <br><br>Things would have been much easier if Robert had simply responed to my emails.<br><br>So if you\u0027re having problems with Fantasea products, send them an email, they were extremely responsive and helpful, maybe if enough of us complain Aiko will start providing some customer service.","link":"http:\/\/www.resellerratings.com\/store\/Aiko_Trading_Company\/comment\/707575#comment707575","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Aiko_Trading_Company.jpg","store_name":"Aiko Trading Company","username":"Osmic","rating":"1"}, "single");)
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1/5
posted Jan-10-2011
This review was modified by trizka on January 26 2011 12:53:55 AM ![Share trizka review](javascript:share_rating({"review_body":"I\u0027m very dissatisfied with AIKO service. I ordered Fantasea FS-200 Underwater Camera Housting at 24.12.2010 and still haven\u0027t received it. I sent mail them about my order but they didnt answer until yet. Communication with AIKO is very difficult. They\u0027ve already charged my credit card with the product price and shipping. Where is my product , what about information. <br><br>update today 24.01.2001 and aiko sent me my order. thanks","link":"http:\/\/www.resellerratings.com\/store\/Aiko_Trading_Company\/comment\/676894#comment676894","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Aiko_Trading_Company.jpg","store_name":"Aiko Trading Company","username":"trizka","rating":"1"}, "single");)
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![Share jonathanlewis review](javascript:share_rating({"review_body":"Just leaving a review for others. I had a great experience ordering an underwater camera housing from Aiko. When I finally found someone who could obtain the product I was nearly out of time. I need this fast or I would lose the job. It worked out so I wanted to tell others who need a housing fast that it is possible when you deal with a company with good customer service. Robert stayed with me from the beginning. This housing came directly from Japan and I thought that it might not get to me on time, he promised that it would and it did. I thought it would be nearly impossible to get anything from Japan with all the problems there but this worked out very well and gave me a good return. I would use them again when I need another housing or anything else they sell that I can use.<br>They also sell video projector bulbs and I will keep that in mind.<br> ","link":"http:\/\/www.resellerratings.com\/store\/Aiko_Trading_Company\/comment\/824408#comment824408","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Aiko_Trading_Company.jpg","store_name":"Aiko Trading Company","username":"jonathanlewis","rating":"5"}, "single");)
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![Share kxzsaki review](javascript:share_rating({"review_body":"Checked this site before ordering. Dilemma. However, could not buy the item anywhere else. Took a chance. Ordered the Olympus housing for my dated camera. It worked out very well. The item came from Japan. That surprised me because of the earthquake. It came right away. The price was right considering I could not find it anywhere else. I contacted Aiko Trading to make sure they had it and received an email back from Robert. Now I wonder what is going on? I looked at other sites and company has good ratings. Puzzled. So I had to write this rating.<br><br><br><br><br>","link":"http:\/\/www.resellerratings.com\/store\/Aiko_Trading_Company\/comment\/735658#comment735658","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Aiko_Trading_Company.jpg","store_name":"Aiko Trading Company","username":"kxzsaki","rating":"5"}, "single");)
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1/5
![Share GabeD review](javascript:share_rating({"review_body":"I ordered an underwater housing for a video camera plus its handle on Friday last week. After receiving an email with order confirmation but no shipment status or tracking number, I\u0027ve emailed them twice. Nor response.<br>I allowed two weeks (free shipment 5-12 days) but I just read the small print: 5 to 12 days from shipment date. No indication when it will be shipped and no response to my emails either. However, they have already charged my credit card for the full amount.<br>I made a mistake ordering from this company. I may have to contact the bank to dispute the charge.","link":"http:\/\/www.resellerratings.com\/store\/Aiko_Trading_Company\/comment\/718458#comment718458","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Aiko_Trading_Company.jpg","store_name":"Aiko Trading Company","username":"GabeD","rating":"1"}, "single");)
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posted Mar-07-2011![Share Digifotoworld review](javascript:share_rating({"review_body":"Ordered a Fantasea 5135 BigEye Lens, ordered on a Thursday with FREE shipping, was shipped Friday and arrived Monday morning from the Washington to Texas. Great communication with customer service when I inquired when the item will ship, received an answer within 2 hours.","link":"http:\/\/www.resellerratings.com\/store\/Aiko_Trading_Company\/comment\/717615#comment717615","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Aiko_Trading_Company.jpg","store_name":"Aiko Trading Company","username":"Digifotoworld","rating":"5"}, "single");)
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posted Feb-14-2011![Share MauiDive08 review](javascript:share_rating({"review_body":"VERY DISSATISFIED with the service. I ordered camera housing and prior to the order, the company was responsive to my emails and answered my questions promptly. When I received it I learned I\u0027d ordered the wrong model and quickly contacted them re: need to reurn it. Their website stated return policy of 7 days and required getting approval from them before returning product. Now there was NO RESPONSE to multiple emails to both sales and customer service. No phone # listed. I tried for a month, then sold it on Ebay at a loss of $85. Beware!","link":"http:\/\/www.resellerratings.com\/store\/Aiko_Trading_Company\/comment\/703648#comment703648","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Aiko_Trading_Company.jpg","store_name":"Aiko Trading Company","username":"MauiDive08","rating":"1"}, "single");)
Share review![Share r3dline review](javascript:share_rating({"review_body":"Not a good experience at all. I ordered this item expecting it to be delivered in time for my trip at the end of the month. I had to check the status myself 2 weeks later to find out that somehow my order had been cancelled. No notification to me and now I\u0027m left scrambling with a few days left to find an alternative underwater camera for my trip. I will never buy from this merchant ever again. ","link":"http:\/\/www.resellerratings.com\/store\/Aiko_Trading_Company\/comment\/660061#comment660061","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Aiko_Trading_Company.jpg","store_name":"Aiko Trading Company","username":"r3dline","rating":"1"}, "single");)
Share review![Share seikopanda1 review](javascript:share_rating({"review_body":"This is my second order from Aiko. Second time I did not hesitate as first experience was good one year ago. Shipped on same day I order and received item in 3 days even with an international order to Japan. Well packaged and exactly as I expected. Shipping was faster than if I would have ordered it locally. Payment was smooth and really easy. No extra details, passwords etc. I will not hesitate to order more Ikelite housing accessories from Aiko again. Very simply they are the best. THANKS!<br><br>","link":"http:\/\/www.resellerratings.com\/store\/Aiko_Trading_Company\/comment\/640476#comment640476","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Aiko_Trading_Company.jpg","store_name":"Aiko Trading Company","username":"seikopanda1","rating":"5"}, "single");)
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"Lamp arrived quickly and in good condition. Was unable to source the panasonic manufactured lamp anywhere else. It arrived and was the real thing. Finally, a retailer that is not selling imitation lamps."