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Stores > Adore Beauty
  • Adore Beauty Adore Beauty Elite Status
    • ADDRESS
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    •  
    • BUSINESS HOURS
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      GENERAL PHONE
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      FAX
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    • SUPPORT EMAIL
      service@adorebeauty.com.au
      SUPPORT PHONE
      03 9380 8521

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.90/10 8.90/10
    Chance of future purchase: Rating 9.34/10 9.34/10
    Shipping & packaging: Rating 9.45/10 9.45/10
    Customer service: Rating 9.10/10 9.10/10
    Return/Replacement policy: Rating 8.86/10 8.86/10
Voice your opinion! Review Adore Beauty by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-10-17

Great

"Excellent service and quality product "


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Verified Customer
Rating 10/10
5/5
2017-10-17

Great

"Great experience and very has shipping "


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Verified Customer
Rating 10/10
5/5
2017-10-17

Success

"Have always been happy with the service, has a broad range of products at amazing prices. Can always find a good deal "


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Verified Customer
Rating 10/10
5/5
2017-10-16

Excellent

"Very efficient - thank you very much!"


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Verified Customer
Rating 10/10
5/5
2017-10-16

Exceptional service

"Delivered at warp speed!!!"


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Verified Customer
Rating 10/10
5/5
2017-10-16

Best Customer Service

"They ship products really fast, and whenever I have a question, they always are very good at replying promptly. Staff are friendly, and they really put customers first. Plus they have different payment methods now, which is really convenient. 5 star!"


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Verified Customer
Rating 2/10
1/5
2017-10-16

Credit Card Fraud

"I purchased my hair straightener with my credit card using your payments options. I have now been advised by my bank my credit card has been scammed (from your website) and I now have to cancel my credit card (that I’ve had for 9+ years). "

Rep reply posted Oct-16-2017

A rep from Adore Beauty, AlexandraAdore, has responded

“Hi there,

Thank you for your review, and I'm so sorry to hear your credit card security has been compromised in this instance.

Are you please able to contact our customer service team directly at service@adorebeauty.com.au with further details about the security breach you've experienced? I will ensure a member of our customer service team follows this up for you as soon as possible.

Once again I am so sorry for any inconvenience, and if you have any questions please don't hesitate to email us at service@adorebeauty.com.au, or phone us on (03) 9344 1671.

Kind Regards,

Alexandra”


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Verified Customer
Rating 10/10
5/5
2017-10-16

fast shipping and great packaging!

"Fast shipping and lovely packaging! I would prefer only Dermologica samples though! "


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Verified Customer
Rating 10/10
5/5
2017-10-16

Great service

"Fantastic service and delivery as always"


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Verified Customer
Rating 10/10
5/5
2017-10-16

I've got a tim tam with every order...

"Can't complain about that"


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Verified Customer
Rating 10/10
5/5
2017-10-15

Reliable, with perks

"Prompt delivery, safely packaged, and they give a complementary TimTam! No complaints, I'd buy from the site again"


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Verified Customer
Rating 8/10
4/5
2017-10-15

Good service

"Good. I enjoyed the service. "


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Verified Customer
Rating 10/10
5/5
2017-10-15

Adore looks after me

"Has the product, streamlines ordering, delivers quickly."


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Verified Customer
Rating 10/10
5/5
2017-10-15

Amazing

"Products are bliss and service was fantastic"


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Verified Customer
Rating 2/10
1/5
2017-10-15

Account got hacked and $505 stolen

"Account got hacked and $505 stolen "

Rep reply posted Oct-15-2017

A rep from Adore Beauty, AlexandraAdore, has responded

“Hi there,

Thank you for your review and I'm sorry to hear this.

Please, can you contact us with your order details via email at service@adorebeauty.com.au so we can look into this for you?

I look forward to hearing from you.

Kind regards,

Louise ”


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