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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 499 7th Avenue
    • Contact: help@adoreme.com
    • Phone: 1.800.433.2367
    • Customer Support: n/a
    • Business Hours: 8:30AM-8:30PM Eastern Time
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • option not available Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.73/10 5.73/10
    Chance of future purchase: Rating 5.55/10 5.55/10
    Shipping & packaging: Rating 6.17/10 6.17/10
    Customer service: Rating 4.26/10 4.26/10
    Return/Replacement policy: Rating 3.00/10 3.00/10

8,049 Customer Reviews

Rating 10/10
5/5
modified review posted

"Fast shipping. Love my set. Will be ordering again!"


Rating 10/10
5/5
modified review posted

"It arrived on time and in great condition."


Rating 10/10
5/5
modified review posted

"I finally received my order this time."


Rating 2/10
1/5
modified review posted

"I have not received my package yet. It was supposed to be delivered on 11/15/14. Now 11 days late. "

modified review Rep reply posted Nov-27-2014

Adore Me care specialist, Adore Me rep has responded

“Hello elwalter01,

Thank you for reviewing us.

We are sorry to hear you haven’t received your order! According to the available tracking information, this order was transferred to the local post office on 11/16.

To see this information, please log into your Adore Me account, click My Orders then track this order. Please contact your local post office to launch an investigation and let us know the case ID so we can assist.

Please let us know if you have any questions, we’re happy to help!

Best
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
help@adoreme.com

www.adoreme.com”


Rating 10/10
5/5
modified review posted

"My first order did not fit so I had to return it and they were very quick about sending a new item and processing the return. "


Rating 6/10
3/5
modified review posted

"Came in an unimpressive box. Not fast either."


Rating 8/10
4/5
modified review posted

"Fast service but not the highest quality items"

modified review Rep reply posted Nov-28-2014

Adore Me care specialist, Adore Me rep has responded

“Hello mlkutcher,

Thank you for reviewing Adore Me.
We are sorry to hear that!

While the vast majority of our shoppers are pleased with their new lingerie, we understand shopping for intimates online can be tricky. We really do get it!

Our styles are made from a variety of materials including lace, silk, satin, mesh, elastic, cotton and more, so we encourage you to direct style questions to customer service to make sure the set is exactly what you’re looking for!

Would you like to exchange this set? Here is more information about exchanges and returns: http://www.adoreme.com/free-shipping

Let us know if you have any questions! We’re always here to help.

Kind regards,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
help@adoreme.com

www.adoreme.com”


Rating 8/10
4/5
modified review posted

"I absolutely loved it and it almost all fit perfectly, the underwear is a bit big on me unfortunately they didn't have xs for that item but other than that I am in love with it."


Rating 10/10
5/5
modified review posted

"The lingerie seems really good quality and super soft! This is my second time ordering and I have been very impressed and will continue to order! It's fun to get new lingerie!"


Rating 10/10
5/5
modified review posted

"I am very satisfied with Adore Me. Their merchandise is wonderful. The size guides are very helpful, so I can purchase the right size for a perfect fit. My order is shipped in a timely manner and arrives when expected. I will continue to purchase my lingerie from Adore Me. "


Rating 8/10
4/5
modified review posted

"The only complaint was that my size was a little too tight."


Rating 8/10
4/5
modified review posted

"I did not go on-line expecting to purchase anything. I found your website looking for a way to welcome my wife back home and enjoyed your products. I have yet to give them to my wife and am hopeful they fit her. "

modified review Rep reply posted Nov-28-2014

Adore Me care specialist, Adore Me rep has responded

“Hello glescher,

Thank you for your review. We are certain that your wife will adore the products.

Let us know if you have any questions! We’re always here to help.

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
help@adoreme.com

www.adoreme.com”


Rating 10/10
5/5
modified review posted

"They ship for free and it's very fast delivery--like 3 or 4 days for SoCal. The products are never damaged or open. The clothes I got this time are super cute and comfy :) I think the store prices are about like Victoria's Secret or cheaper, which isn't bad at all for lingerie. "


Rating 10/10
5/5
modified review posted

"The bra and panty were perfect. Next time I will measure more precisely. The quality is comparable to VS and the price is better because I get the whole set, not to mention they can be more sexy at Adore Me. I will definitely buy more from here."


Rating 10/10
5/5
modified review posted

"Spectacular service and products"


Adore Me is a Merchant Member! Learn more

Adore Me is a merchant member
Adore Me participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,912 merchant members.