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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 499 7th Avenue
    • Contact: help@adoreme.com
    • Phone: 1.800.433.2367
    • Customer Support: n/a
    • Business Hours: 8:30AM-8:30PM Eastern Time
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • option not available Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.95/10 5.95/10
    Chance of future purchase: Rating 5.75/10 5.75/10
    Shipping & packaging: Rating 6.57/10 6.57/10
    Customer service: Rating 4.82/10 4.82/10
    Return/Replacement policy: Rating 3.75/10 3.75/10

6,626 Customer Reviews

Rating 8/10
4/5
modified review posted

"Item does fit luckily, but size ordered is different tHan teceived."

modified review Rep reply posted Sep-01-2014

Adore Me care specialist, Adore Me rep has responded

“Hello Danstorm_DA,

Thank you for reviewing Adore Me.

We are sorry to hear that you received the wrong size in your product. Our goal is to provide you with excellent lingerie that fits perfectly and flatters completely each time you shop with us. We hold our warehouse to high quality standards to ensure each shopper receives their lingerie as they order it.

We apologize deeply for any inconvenience this may have caused and assure you we intend to investigate this incident. Any further information you can provide to our customer service team would be of assistance.

Please let us know if there is anything further we may do to help! Our customer service is available to answer any questions you may have.

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
help@adoreme.com

www.adoreme.com”


Rating 10/10
5/5
modified review posted

"Everything came in correct and on-time. I love it. "


Rating 10/10
5/5
modified review posted

"Loveeeee loveee loveeee will be a forever costumer . "


Rating 6/10
3/5
modified review posted

"Item came when expected, but their products never really meet my expectations"

modified review Rep reply posted Sep-01-2014

Adore Me care specialist, Adore Me rep has responded

“Hello crazyBFF,

We are sorry to hear you did not completely enjoy your shopping experience with us. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.

Please let us know if there is anything we can help you with. Our stylists on live chat are more than happy to assist you with finding the perfect set, so do not hesitate to contact us!

Kind regards,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
help@adoreme.com

www.adoreme.com”


Rating 10/10
5/5
modified review posted

"Great product with a nice reward system for purchases"


Rating 8/10
4/5
modified review posted

"everything was shipped quickly and fits nicely but the one bra had one of the bows ripped almost all the way off when it arrived, not sure what happened to it (I suspect before it was packed at the warehouse). didnt want hassle of shipping back and is an easy enough fix for me to do so its OK now. I was surprised because everything else Ive gotten from Adoreme.com has been fabulous."

modified review Rep reply posted Sep-01-2014

Adore Me care specialist, Adore Me rep has responded

“Hello balooeyes,

Thank you for reviewing Adore Me.

We are sorry to hear that your brand new lingerie was not up to standard. Our goal is to provide you with excellent lingerie that fits perfectly and flatters completely each time you shop with us. We hold our warehouse to high quality standards to ensure each shopper receives their lingerie in great condition.

We apologize deeply for any inconvenience this may have caused and assure you we intend to investigate this incident. Sending a damaged product from our warehouse is entirely unacceptable.

Please let us know if there is anything further we may do to help. We are available to answer any questions you may have.

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
help@adoreme.com

www.adoreme.com”


Rating 10/10
5/5
modified review posted

"fast processing and shipping. Happy with quality of bra and panty thus far! Thanks for a new way to shop for lingerie at a nice price! "


Rating 2/10
1/5
modified review posted

"My order never came though the shipment tracking said it did. I called adoreme and they told me how to file a claim with the usps and then call them back with the claim number. I did what they asked and adoreme said they would work with the usps to get it resolved. One rep from adoreme said they would ship me out a replacement as soon as I give them the usps claim number. The other rep from adoreme said they would call me within 24 hours after I filed the usps claim to give me an update. So far it's been 96 hours and nothing has happened. I have not received a call and I have not received my order. I paid money for a product that I never received and I don't have the feeling that they're going to do anything about it. "


Rating 10/10
5/5
modified review posted

"Great product, fast shipping"


Rating 8/10
4/5
modified review posted

"Did not fit, and uncertain what bra size to reorder."

modified review Rep reply posted Sep-01-2014

Adore Me care specialist, Adore Me rep has responded

“Hello hproctor2000,

Thank you for reviewing Adore Me.

We are sorry to hear that you did not enjoy your brand new set completely!

Our goal is to provide you with excellent quality lingerie that fits perfectly and flatters completely every time you shop. However, we do understand that shopping online for intimates can be tricky. Our lingerie is made from a variety of materials including lace, silk, satin, mesh, elastic therefore the fit is slightly different per style and we encourage you to direct any sizing questions to customer service via email, phone or chat prior to ordering, to ensure the set will fit right.

That being said, we wish to provide customers with dazzling lingerie that makes them feel adorable all day and night, and we encourage shoppers to exchange sets that do not!

Here is more information regarding exchanges and returns: http://www.adoreme.com/free-shipping

And do not hesitate to contact our friendly customer service team with any queries that come up as your browse.

Kind regards,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
help@adoreme.com

www.adoreme.com”


Rating 8/10
4/5
modified review posted

"Good price but bra did not fit and didn't come in large enough size so I had to send it back."


Rating 10/10
5/5
modified review posted

"Everything at timely fashion and everything fit to my expectations.

Thank you.
"


Rating 10/10
5/5
modified review posted

"Shipping was pretty fast and I love the pjs I bought. So comfortable! Would definitely purchase again. "


Rating 10/10
5/5
modified review posted

"I was very satisfied with my order and will order again."


Rating 10/10
5/5
modified review posted

"I ordered a pajama set it was to small so I sent it back for free and got a size larger for free. Free exchange is awesome!! Oh and I absolutely love my jammies!! They feel like silk they are so soft and very sexy too!! My husband Loves them!"


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Adore Me is a merchant member
Adore Me participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,849 merchant members.