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Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 7.95/10 5,153 reviews

    7.95 / 100
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    Adore Me is a merchant member
    Adore Me participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,874 merchant members.
  • Adore Me contact information

    • Address: 499 7th Avenue
    • Contact: help@adoreme.com
    • Phone: 1.800.433.2367
    • Customer Support: n/a
    • Business Hours: 8:30AM-8:30PM Eastern Time
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • option not available Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing Rating 6.05/10 6.05/10
    Chance of future purchase: Rating 6.54/10 6.54/10
    Shipping & packaging: Rating 7.05/10 7.05/10
    Customer service: Rating 5.24/10 5.24/10
    Return/Replacement policy: Rating 4.11/10 4.11/10

All 5,154 Customer Reviews

Rating 10/10
5/5
modified review posted

"Order came on time and fit perfectly. I love my purchase."




Rating 4/10
2/5
modified review posted

"Did not fit anywhere close to true to size in bra or panties. Have to send back. Was not happy."

modified review Rep reply posted Apr-22-2014

Adore Me care specialist, Adore Me rep has responded

“Hello moodyblueisme,

Thank you for reviewing Adore Me.

We are sorry to hear that you did not enjoy your brand new set completely!

Our goal is to provide you with excellent quality lingerie that fits perfectly and flatters completely every time you shop. However, we do understand that shopping online for intimates can be tricky. Our lingerie is made from a variety of materials including lace, silk, satin, mesh, elastic therefore the fit is slightly different per style and we encourage you to direct any sizing questions to customer service via email, phone or chat to ensure the set will fit right.

That being said, we wish to provide customers with dazzling lingerie that makes them feel adorable all day and night, and we encourage shoppers to exchange sets that do not!

Here is more information regarding exchanges and returns: http://www.adoreme.com/free-shipping

And do not hesitate to contact our friendly customer service team with any queries that come up as your browse.

Kind regards,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
help@adoreme.com

www.adoreme.com”


Rating 10/10
5/5
modified review posted

"Not my first time buying from this site but every time has been very quick. This time I got the wrong size and sent it back, they sent the right size back within 3 days and for free, too."


Rating 10/10
5/5
modified review posted

"Simple to order and delivery was fast! Thanks!"


Rating 10/10
5/5
modified review posted

"Quick shipping and loved the set I got!"


Rating 10/10
5/5
modified review posted

"I really love the ease of ordering and returning items through adoreme. One thing I wish was that there was a fitting guide on the site as I have had to order and return many sets because I cannot find my size even though I have gone by 2 different measuring systems. "

modified review Rep reply posted Apr-23-2014

Adore Me care specialist, Adore Me rep has responded

“Hi lizerd-angel,

Thank you for your review.

Our goal is to provide you with excellent quality lingerie that fits perfectly and flatters completely every time you shop. However, we do understand that shopping online for intimates can be tricky. For further reference, here is our size chart: http://www.adoreme.com/size_chart_2/, and our bra fitting guide: http://www.adoreme.com/size_chart_7/. Also, we encourage you to direct any sizing questions to customer service via email, phone or chat to ensure the set will fit right.

Please let us know if there is anything further we may do to help. Our customer service is available to answer any questions you may have.

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
help@adoreme.com

www.adoreme.com”


Rating 10/10
5/5
modified review posted

"I was pleased with the quick shipping time for my purchase."


Rating 8/10
4/5
modified review posted

"I like the corset "Bagheera" but it was not exactly what I expected. The corset wires did not fill the whole corset, the top and bottom then rolled in and made a weird fold. Also when I received the corset it was missing a strap at the bottom to connect to stockings. It also took a little over a week to come in which was longer than expected. "

modified review Rep reply posted Apr-23-2014

Adore Me care specialist, Adore Me rep has responded

“Hello gronskika,

Thank you for reviewing Adore Me.

We are sorry to hear that your brand new lingerie was not up to standard. Our goal is to provide you with excellent lingerie that fits perfectly and flatters completely each time you shop with us. We hold our warehouse to high quality standards to ensure each shopper receives their lingerie exactly as intended. We apologize deeply for any inconvenience this may have caused and assure you we intend to investigate this incident. Any further information you can provide to our customer service team would be of assistance.

That being said, we do encourage shoppers to exchange sets that are not up to standard. Here is more information regarding exchanges and returns: http://www.adoreme.com/free-shipping

Please do not hesitate to contact our friendly customer service team via phone, email, or live chat onsite with any questions you may have.

Kind regards,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
help@adoreme.com

www.adoreme.com”


Rating 10/10
5/5
modified review posted

"Easy transaction and good product quality"


Rating 8/10
4/5
modified review posted

"It's hard to find a nice place that sell lingerie for 34DD bust girls and it's sexy and flattering. For the price, the quality is good. The best part is the bra, the panties seem to be lacking in comfort and design with every set I've purchased so far. They are great about sizing and exchanges. The process is really simple and convenient, no wait time. "

modified review Rep reply posted Apr-23-2014

Adore Me care specialist, Adore Me rep has responded

“Hello marina_kov_me,

Thank you for reviewing Adore Me. Shopper feedback helps us improve our site , and we value your comments. We are glad that you enjoyed your experience with us overall.

Please let us know if there is anything we can help you with. Our customer service is available to answer any questions you may have.

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
help@adoreme.com

www.adoreme.com”


Rating 10/10
5/5
modified review posted

"They shipped the item quickly and it was everything I expected and more. I will definitely be buying more from adoreme."

modified review Rep reply posted Apr-23-2014

Adore Me care specialist, Adore Me rep has responded

“Hello jennoasis,

Thank you for reviewing Adore Me! We are so glad to hear that you enjoyed your experience with us! Our goal is to provide you with the most flattering lingerie imaginable, and we are always delighted to hear from satisfied shoppers.

We have a brand new collection on the website each month; check in often for adorable new styles!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
help@adoreme.com”


Rating 4/10
2/5
modified review posted

"It was really uncomfortable."

modified review Rep reply posted Apr-21-2014

Adore Me care specialist, Adore Me rep has responded

“Hello justadancer15,

We are sorry to hear that you did not enjoy your brand new set completely!

Our goal is to provide you with excellent quality lingerie that fits perfectly and flatters completely every time you shop. Our lingerie is made from a variety of fabrics including lace, silk, satin, mesh, elastic, and that is why it is best to direct any style questions to customer service via email, phone or chat, to ensure the set is made from exactly the material you are looking for and will fit right.

That being said, we do encourage shoppers to exchange sets that are not up to standard.

Here is more information regarding exchanges and returns: http://www.adoreme.com/free-shipping

And do not hesitate to contact our friendly customer service team with any queries that come up as your browse.

Kind regards,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
help@adoreme.com”


Rating 10/10
5/5
modified review posted

"Great, came really fast and looks great! I love Adore Me!"


Rating 8/10
4/5
modified review posted

"Delivery was timely & the item is very pretty. Thanks."

modified review Rep reply posted Apr-22-2014

Adore Me care specialist, Adore Me rep has responded

“Hello yurdesirexo,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set. We are always happy to hear from satisfied shoppers.

Please let us know if there is anything we may do to help. Our customer service is available to answer any questions you may have.

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
help@adoreme.com

www.adoreme.com”


Rating 2/10
1/5
modified review posted

"I was sent the wrong order. Will have to return. :( "

modified review Rep reply posted Apr-21-2014

Adore Me care specialist, Adore Me rep has responded

“Hello hokie08,

Thank you for reviewing Adore Me.

We are sorry to hear that you received the wrong product. Our goal is to provide you with excellent lingerie that fits perfectly and flatters completely each time you shop with us. We hold our warehouse to high quality standards to ensure each shopper receives their lingerie as they order it.

We apologize deeply for any inconvenience this may have caused and assure you we intend to investigate this incident. Any further information you can provide to our customer service team would be of assistance.

Please let us know if there is anything further we may do to help! Our customer service is available to answer any questions you may have.

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
help@adoreme.com

www.adoreme.com”