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Stores > Adore Me

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  • Adore Me Adore Me Elite Status
    • Address: 205 W 39th street, 16th Floor, New York, New York
    • Contact: help@adoreme.com
    • Phone: 1.800.433.2367
    • Customer Support: n/a
    • Business Hours: 8:30AM-8:30PM Mo-Su Eastern Time
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • option not available Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.31/10 7.31/10
    Chance of future purchase: Rating 7.55/10 7.55/10
    Shipping & packaging: Rating 7.60/10 7.60/10
    Customer service: Rating 6.90/10 6.90/10
    Return/Replacement policy: Rating 5.48/10 5.48/10

24,580 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-02

"Fit perfect. Happy wife!!!!"

Rep reply posted Dec-02-2016

A rep from Adore Me, Adore Me care specialist, has responded

“Hi 340farmallcountry,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
help@adoreme.com


No Avatar

Verified Customer
Rating 8/10
4/5
2016-11-30

Nice stuff but ran big

"The bra I ordered was too big. I planned to return but I already wore the underwear and didn't realize I had to return the whole set. Now I know and I'm excited to place my next order. "

Rep reply posted Dec-02-2016

A rep from Adore Me, Adore Me care specialist, has responded

“Hi koulentc,

Thank you so much for your feedback. This information helps us to hear about our products directly from the source that matters the most: our customers. We apologize deeply for any inconvenience the sizing of this item may have caused. We assure you that we will look into this matter as soon as possible.

Here is more information about exchanges and returns: http://www.adoreme.com/free-shipping

Please let us know if there is anything further we may do to help. Our customer service is available to answer any questions you may have.

Best,
Adore Me”


No Avatar

Verified Customer
Rating 4/10
2/5
2016-11-29

Weird Fit and Weird Return system

"I ordered 2 sets on adoreme.com. One kind of fit- the other didn't fit at all. i did end up keeping 1 of the 2 sets. When I returned my item for a refund, I got all of these confusing emails saying that I would get a store credit soon. I still have not had resolution on this issue."

Rep reply posted Dec-02-2016

A rep from Adore Me, Adore Me care specialist, has responded

“Hi anotting,

Thank you for your review.

Upon further investigation, we could see that you have been refunded $34.00 online. Transaction ID: "f709pdkt".

We apologize for any inconvenience this may have caused you.

Please let us know if you need further help.

Best,
Adore Me”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-11-27

Great quality!

"These are the nicest bras and panties I've ever owned and I used to be a Victorias Secret devotee. Never again. Adore me has so many beautiful styles in my hard to find size and I've been beyond pleased with the quality and price of every single piece I've purchased, including sleepwear and lingerie. "

Rep reply posted Nov-28-2016

A rep from Adore Me, Adore Me care specialist, has responded

“Hi tlucambio,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
help@adoreme.com


No Avatar

Verified Customer
Rating 10/10
5/5
2016-11-27

"i have been really pleased w/the products. They fit very comfortably and look terrific. I have not wanted to take the option of skipping a month yet. I look forward to getting something new every month!"

Rep reply posted Nov-28-2016

A rep from Adore Me, Adore Me care specialist, has responded

“Hi mfr_littlebird,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
help@adoreme.com


No Avatar

Verified Customer
Rating 2/10
1/5
2016-11-24

Feeling sexy?

"Don't get caught by this never ending trap. Nothing ever fits and you're suckered into what's new next month and your bank account takes a monthly hit! Stay away!!"

+ Read user comments
Rep reply posted Nov-25-2016

A rep from Adore Me, Adore Me care specialist, has responded

“Hi spc1980,

Thank you for your feedback! This information helps us to hear about our products directly from the source that matters the most: our customers.

We apologize deeply for any inconvenience the sizing of our items may have caused and we assure you that we will look into this matter as soon as possible.
However, every lingerie brand sizes their products slightly differently so it's best to consult our fitting guide (located next to each product’s size dropdown menu), before ordering a set from our website: http://www.adoreme.com/size-guide.

Also, we are very sorry that you felt misled by the VIP membership program. We do describe this program during checkout, with email correspondence after your first purchase and at the beginning of each month. This way you have all the information necessary to fully understand the VIP program. The details can also be found below at 'how it works': http://www.adoreme.com/how_it_works.

Don't worry, we have assigned your case to a representative, who will contact you by email in order to assist you with any questions you may have.

Please let us know if there is anything further we may do to help. Our customer service is available to answer any questions you may have.

Best regards,
Adore Me”


No Avatar

Verified Customer
Rating 8/10
4/5
2016-11-24

My Review

"I ordered 2 bras and 2 panties. I love them both. They both fit great and look great. "

Rep reply posted Nov-25-2016

A rep from Adore Me, Adore Me care specialist, has responded

“Hi pjmcvey1967,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie sets.

We are always happy to hear from satisfied shoppers. Did you also know we have a new lingerie collection every month? Check back soon for more cute looks!

XO,
Adore Me”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-11-24

Just my Size

"I love the styles and everything fits perfectly. This is my new favorite site. "

Rep reply posted Nov-25-2016

A rep from Adore Me, Adore Me care specialist, has responded

“Hi hswhitehurst,

Thank you for reviewing Adore Me! We are always happy to hear from satisfied shoppers.

We are delighted to hear that you enjoyed our sets!

We have an adorable new collection on the website each month; share the great news with friends!

Best,
Adore Me”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-11-23

"Love the fit...the five hooks make it a bit hard to hook easily, though."

Rep reply posted Nov-24-2016

A rep from Adore Me, Adore Me care specialist, has responded

“Hi sclaire1959,

We’re always glad to hear from shoppers—thanks for the review!

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!

XO,
Adore Me
help@adoreme.com


No Avatar

Verified Customer
Rating 10/10
5/5
2016-11-23

GIRL ORDER FROM THEM

"I absolutely "adore" adoreme. Delivery was a day early and good prices for bras and panties that are cute af. Good packaging and amazing membership benefits! I'm actually wearing the set I bought from them right now "

Rep reply posted Nov-24-2016

A rep from Adore Me, Adore Me care specialist, has responded

“Hi luvmybulldog99,

Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!

XO,
Adore Me
help@adoreme.com


No Avatar

Verified Customer
Rating 10/10
5/5
2016-11-23

Great timing!!

"Love my Adore Me bra and pantry sets!! Always delivers very quickly!"

Rep reply posted Nov-24-2016

A rep from Adore Me, Adore Me care specialist, has responded

“Hi kriselenam,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
help@adoreme.com


No Avatar

Verified Customer
Rating 10/10
5/5
2016-11-23

"Very please with product and experience"

Rep reply posted Nov-24-2016

A rep from Adore Me, Adore Me care specialist, has responded

“Hi cburton911,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
help@adoreme.com


No Avatar

Verified Customer
Rating 10/10
5/5
2016-11-23

Love this site

"I buy my wife lingerie, more specifically new. At panty set each month. It boosts her confidence. Keeps her motivated. Shows her that I'm thinking of her even if we have a disagreement. Finding this site made shopping easier and the package delivered is very well put together. Jolie gets more excited w an adore me box then a Victoria secret bag - SCORE!!!

Daniel Rocha
Abq. NM
"

Rep reply posted Nov-24-2016

A rep from Adore Me, Adore Me care specialist, has responded

“Hi rocbodyfitness,

Thanks for the review!

Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
help@adoreme.com


No Avatar

Verified Customer
Rating 10/10
5/5
2016-11-23

Excellent quality!

"I've loved everything I have received. I now only order my bras, panties, and pjs from Adore Me. So convenient too!,"

Rep reply posted Nov-24-2016

A rep from Adore Me, Adore Me care specialist, has responded

“Hi t_jones_0519,

Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!

XO,
Adore Me
help@adoreme.com


No Avatar

Verified Customer
Rating 10/10
5/5
2016-11-23

I adore Adore Me

"I absolutely love the great selection of styles of bras/panties and pajamas. The bras fit perfectly and the PJs are very comfortable."

Rep reply posted Nov-24-2016

A rep from Adore Me, Adore Me care specialist, has responded

“Hi navywifefrog,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
help@adoreme.com


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