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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Adore Me Adore Me Elite Status
    • Address: 499 7th Avenue
    • Contact: help@adoreme.com
    • Phone: 1.800.433.2367
    • Customer Support: n/a
    • Business Hours: 8:30AM-8:30PM Eastern Time
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • option not available Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.15/10 6.15/10
    Chance of future purchase: Rating 5.69/10 5.69/10
    Shipping & packaging: Rating 6.44/10 6.44/10
    Customer service: Rating 4.26/10 4.26/10
    Return/Replacement policy: Rating 4.31/10 4.31/10

14,031 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2015-08-01

"Received quickly and fits beautifully. Love that it comes as a set. "


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Verified Customer
Rating 10/10
5/5
2015-08-01

"OVERALL GREAT.! Have not been disappointed in any items or purchase."


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Verified Customer
Rating 10/10
5/5
2015-08-01

"The product of the lingere that I received was beautiful and fit perfectly. I have told my friends about this sight and I hope they will use it. I need to return something I received for an exchange and I know this will easily be done. Thank you"


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Verified Customer
Rating 10/10
5/5
2015-08-01

"Wonderful experience! Great service, fast delivery, fantastic quality "


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Verified Customer
Rating 10/10
5/5
2015-08-01

"The most comfortable set I've ever bought. I love it! I'll never go to the mall again!"


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Verified Customer
Rating 10/10
5/5
2015-08-01

"Beautiful bra's and panties. Very happy with fit and styles."


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Verified Customer
Rating 10/10
5/5
2015-08-01

"Quick and easy to purchase. Good pricing."


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Verified Customer
Rating 2/10
1/5
2015-08-01

"Nothing fit well and the straps were always too large"

Rep reply posted Aug-03-2015

Adore Me care specialist, Adore Me rep has responded

“Hello dani_greene22,

Thanks for the review, we’re sorry to hear that!
Shopping for intimates online can be tricky, and you should only wear lingerie you really love. We get it!

Would you like to request an exchange? Here is more information about exchanges and returns: http://www.adoreme.com/free-shipping. We will forward your feedback to our production team and designer so they can look into this matter.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
help@adoreme.com”


No Avatar

Verified Customer
Rating 2/10
1/5
2015-08-01

"I never received my order."

Rep reply posted Aug-03-2015

Adore Me care specialist, Adore Me rep has responded

“Hello rzellmer1,

We are sorry to hear that you have not received your order! We deeply apologize for the inconvenience and hope you understand that occasionally a shipment may be delayed due to circumstances beyond our control. Unfortunately it appears that the package was undeliverable on Jul 20, 2015, probably due to an address error.

You can verify this information for yourself by tracking the order in your account.

Once we have received the package back in the warehouse we will email you a code that you can use to replace your order.
Please do not hesitate to contact us with any further queries.

Kind regards,
Adore Me
help@adoreme.om”


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Verified Customer
Rating 10/10
5/5
2015-08-01

"I am pleased to find Adore Me, i love everything i have purchase from this site, i just wish they will have more colors in their panties."


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Verified Customer
Rating 10/10
5/5
2015-08-01

"Very pleased with quality "


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Verified Customer
Rating 2/10
1/5
2015-07-31

"Have not received package"

Rep reply posted Aug-03-2015

Adore Me care specialist, Adore Me rep has responded

“Hello faithel09,

Thanks for the review!

We are sorry to hear this. According to the available tracking information, this order was delivered to your address on July 30, 2015.

To see this information, please log into your Adore Me account, click My Orders, then click track this order.

If you’d like to investigate further, USPS may be able to provide more information. Please call 1.800.ASK.USPS to request that your local post office locate your missing package. When prompted, opt for "DELIVERY" assistance. USPS will follow up with you within 48-72 hours with their discovery. If they can’t produce your package please call us back at 1.800.433.2367 Monday–Friday 8:30 a.m.–8:30 p.m. (EST) with your case # and we may be able to further assist you.

Please let us know if you have any questions, we’re happy to help!

Best,
Adore Me
help@adoreme.com”


No Avatar

Verified Customer
Rating 2/10
1/5
2015-07-31

"I paid for shipping and my order was delayed 3 times. That is unacceptable. "

Rep reply posted Aug-03-2015

Adore Me care specialist, Adore Me rep has responded

“Hello aziza_bledsoe,

Thank you so much for bringing this to our attention.

We are sorry to hear that you have not received your order on time! We deeply apologize for the inconvenience and hope you understand that occasionally a shipment may be delayed due to circumstances beyond our control.

That being said, we would like you to know that we have refunded the expedited shipping fee to your credit card. The amount will be available in your account in 1-3 business days.

Please let us know if there is anything else we can help you with.

Best,
Adore Me.
help@adoreme.com”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-31

"The quality is so good, the customer service was excellent"


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Verified Customer
Rating 10/10
5/5
2015-07-31

"Very satisfied. Fits great. Just as pictured. good quality"


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Adore Me is a merchant member
Adore Me participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,713 merchant members.