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RatingsRating
Store InformationStore Info
Full Rating Profile
AdoramaCoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 42 West 18th St.
    • Contact: service@adorama.com
    • Phone: 212-741-0401
    • Customer Support: 800 8150702
    • Business Hours: Sunday 9:30am-5pm, Mon-Thur 9:00am-8pm, and Fridays 9:00am-5pm
    • Fax: 212-463-7223

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.67/10 7.67/10
    Chance of future purchase: Rating 7.81/10 7.81/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 7.53/10 7.53/10
    Return/Replacement policy: Rating 6.84/10 6.84/10

What is this?

13,191 Customer Reviews

Rating 10/10
5/5
modified review posted

"I recently had my camera gear stolen, so I ordered a new camera and lens from Adorama before I returned home. Within 4 days after being home I had my new camera and lens from Adorama. The lens came with a filter and hood, the hood was out of stock so Frank Brown at Adorama is sending a replacement hood in it's place. I have purchased other items from Adorama and will be buying more in the near future. I found the service to be courteous and prompt, could't ask for more.
"


Rating 8/10
4/5
modified review posted

"The experience with customer service was very good. They helped with the order. I was placing the order the week that the store was close for holiday and I had to cancel because the client couldn't wait a week for the product. But I was satisfied with the service provided. "


Rating 2/10
1/5
modified review posted

"Upon purchasing a Dell Notebook, I opened the box, and plugged it in, and it was overheating. To my horror, in small fine print, Adorama states in their refund and exchange link that notebooks can't be returned. After spending $500, I'm the owner of a heap of hot plastic."


Rating 10/10
5/5
modified review posted

"Great price! Quick shipping. "


Rating 10/10
5/5
modified review posted

"Very helpful staff and delivered the products listed. "


Rating 10/10
5/5
modified review posted

"Web site was easy to get around. Order was processed at lightening speed an arrived on promised date. Item was packaged well and as described on web site. Very happy with my purchase experience. "


Rating 4/10
2/5
modified review posted

"I am still waiting for it to arrive. The only info on the web site states that it was packed. No shipping info."


Rating 10/10
5/5
modified review posted

"got my printer fast at the best price!"


Rating 4/10
2/5
modified review posted

"It took 6 days to fill and ship an Internet order. Seriously!?"


Rating 2/10
1/5
modified review posted

"My order has not even shipped yet! No word from the company. Will never order anything through them again."


Rating 2/10
1/5
modified review posted

"Haven't received the order yet."


Rating 10/10
5/5
modified review posted

"very good comfortable easy just wanted quicker response to my purchase"


Rating 2/10
1/5
modified review posted

"I placed order on 10/9 and I still have not receive the merchandise on 10/17 not Eve notification of shipment."


Rating 4/10
2/5
modified review posted

"Waiting for answer on why it has not shipped after a week. Still pending I see."


Rating 4/10
2/5
modified review posted

"I ordered my item on October 9th. As of this morning, October 16th, the item still hasn't shipped yet. I don't know what the hold up is, but I'm really disappointed. It shouldn't take a full week to ship the item."


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Adorama is a merchant member
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