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Stores > Adorama
  • Adorama Adorama Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      10011
    •  
    • BUSINESS HOURS
      Sunday 9:30am-5pm, Mon-Thur 9:00am-8pm, and Fridays 9:00am-5pm
      GENERAL PHONE
      212-741-0401
      FAX
      212-463-7223
    • SUPPORT EMAIL
      service@adorama.com
      SUPPORT PHONE
      800 8150702

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.13/10 8.13/10
    Chance of future purchase: Rating 6.67/10 6.67/10
    Shipping & packaging: Rating 6.43/10 6.43/10
    Customer service: Rating 6.25/10 6.25/10
    Return/Replacement policy: Rating 6.67/10 6.67/10
Voice your opinion! Review Adorama by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-04-22

Easy to shop, quick deliver, and great special-offer bundle

"I was shopping for a Nikon 20mm lens, and was considering the different sellers, when I noticed Adorama was offering a really nice looking bundle along with the lens. That convinced me to order with them (first time), and a few days later the package was at the mail. As easy as that. For the same price I got a good 60$ worth of lens-cleaning tools and materials. Will not be the last time I shop with them."


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Verified Customer
Rating 10/10
5/5
2017-04-22

canon pro-100

"I orded a new printer, and it came in quick."


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Verified Customer
Rating 10/10
5/5
2017-04-21

66% off!

"Adorama had just what i wanted:
Used. Cheap.
Indistinguishable from new.
Smiley Face.
"


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Verified Customer
Rating 10/10
5/5
2017-04-21

So pleased

"Two things backordered but the main stuff is here. Soooo good"


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Verified Customer
Rating 10/10
5/5
2017-04-21

Adorama

"I had ordered a camera during the time they were closed for Passover. I thought they had reopened as I did not see where they were still closed. When I logged in one day to check my order I saw they were closed and my camera would not be shipped for a couple of days and I was leaving on vacation. I emailed and ask if they could up my shipping to overnight and I would be more than happy to pay the difference. They not only did not charge me extra but made sure I received my camera overnight. They went above and beyond what they had to. I have ordered several times from them and would recommend anyone to do the same. A great company that stands behind their service."


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Verified Customer
Rating 6/10
3/5
2017-04-21

Late delivery (i still don't have my stuff)

"My stuff didnt arrive on time even after purhasing the 1-3 day expedited shipping. I'd give 1 star but they replied on my concern 2 days after and explained about a holliday weekend that caused the delay. There was no holliday notice on the website on checkout. I paid additional for expedited and wanted a refund on it, they didnt comment on it. I needed the stuff for yesterday and didnt wanna have it somewhere else cuz it's expensive. I would have paid for a better and faster shipping option if they had the holliday notice. "


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Verified Customer
Rating 10/10
5/5
2017-04-20

5 Star delivery & product!!

"I ordered a Canon 80D kit which arrived a day early! Everything was packed securely & it all arrived safely. All of the items were as described on the website & were in perfect condition. I was very impressed with my order. I ordered a kit & none of the items were cheap or subpar quality. I was very happy with all of the items. I feel as if I received a very good deal for my money. I will definitely be ordering again!!! Thank you so much for putting together these great kits. "


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Verified Customer
Rating 8/10
4/5
2017-04-20

Great service

"Speedy service, good customer relations, good quality stuff."


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Verified Customer
Rating 4/10
2/5
2017-04-20

bad processing and shipping

"I ordered this lense on April 12th and chose the expedited shipping within 1-3 days. I called them and asked if I can get it by the weekend. The customer service told me they have holiday schedule and can't process my order until the following Wednesday, which is fine. They actually processed and shipped it out on April 19th. It is now showing that they used UPS Ground shipping, which will be delivered on April 24th. I am very angry because I planed a trip using this lense and ordered in advance. But I can't get it on time. So mad with their slow progress and changing of my shipping method."


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Verified Customer
Rating 10/10
5/5
2017-04-18

Fast shipping and great value

"My order arrived very fast. The product was fantastic for the price."


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Verified Customer
Rating 2/10
1/5
2017-04-17

Lousey, ordered lens and then it takes 12 days to get there?

"Poor customer service, never again."

+ Read user comments

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Verified Customer
Rating 10/10
5/5
2017-04-15

Excellent As Always

"I've always had a great experience shopping with Adorama. This time was no exception. "


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Verified Customer
Rating 10/10
5/5
2017-04-15

Always a good experience

"Shopping at Adorama is always a good experience "


Rating 10/10
5/5
2017-04-14

Easy Exchange Process

"The camera I bought had a defect, so I contacted customer service for an exchange. The process was quick and simple, and I received a replacement in no time. I am very satisfied, and will definitely buy our next camera from Adorama."


Rating 2/10
1/5
2017-04-14

Terrible communication

"I ordered an item and was never told it was backordered. After a week went by, I checked to see why I hadn't received it yet and found it was on backorder. I decided to let it go another week and still nothing and no communication from them at all."


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