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Stores > Adorama
  • Adorama Adorama Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 42 West 18th St.
    • Contact: service@adorama.com
    • Phone: 212-741-0401
    • Customer Support: 800 8150702
    • Business Hours: Sunday 9:30am-5pm, Mon-Thur 9:00am-8pm, and Fridays 9:00am-5pm
    • Fax: 212-463-7223

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.83/10 7.83/10
    Chance of future purchase: Rating 6.63/10 6.63/10
    Shipping & packaging: Rating 6.50/10 6.50/10
    Customer service: Rating 6.43/10 6.43/10
    Return/Replacement policy: Rating 6.88/10 6.88/10
Voice your opinion! Review Adorama by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-03-27

Camera and lens purchase

"The purchase was easy on Adorama's web site. The shipping was free, the pricing was great and the free add-in's were appreciated. Delivery was faster than promised, the packing was very good and everything arrived in perfect condition. I am very satisfied...."

This review was modified by LavenderBlueRattlesnake on March 29 2017 09:15:02 PM

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Verified Customer
Rating 2/10
1/5
2017-03-27

Website says in-stock but not really

"I ordered a DVR that was listed on the website as available. I called to check and the rep said it was on back order and would be 2-3 weeks. I canceled the order."

This review was modified by EmeraldSpoonbill on March 29 2017 11:00:09 AM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Great experience

"Fast shipping, good product info."

This review was modified by MountainMeadowPrawn on March 29 2017 06:30:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Serving The Photographic Community

"I bought my first used lense online. Although I was very hesitant to do so, I had confidence in Adorama backing their product should I have any issues. I have used it for a week now and I am very happy. The lense was rated as Excellent Condition and it is. The best part is that due to a tight budget, I was able to buy the lense. Otherwise it would have just to remained on my wish list :-)"

This review was modified by NadeshikoPinkCat on March 29 2017 05:15:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-26

Great value, On time delivery

"Not much more to say. I am impressed with the quality of the product I purchased and it arrived on time and in great condition."

This review was modified by FlaxMule on March 28 2017 11:45:01 PM

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Verified Customer
Rating 8/10
4/5
2017-03-26

Good service

"Reliable and I will buy again"

This review was modified by CornflowerBluePeacock on March 28 2017 10:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-26

Sam

"Great. No complaints. Very accessible website and quick delivery. "

This review was modified by DarkTangerineCuckoo on March 28 2017 09:00:09 PM

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Verified Customer
Rating 10/10
5/5
2017-03-23

Great deal, very fast shipping. Thanks!

"Great deal, very fast shipping. Thanks!"

This review was modified by MediumSpringGreenBird on March 28 2017 12:00:33 AM

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Verified Customer
Rating 8/10
4/5
2017-03-22

Good for used items

"I bought a used Tamron lens. Seems almost new. Fair price. After some confusion about return policy, they met my expectations. "

This review was modified by SafetyOrangeBarracuda on March 24 2017 08:30:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-22

Fast delivery

"Delivered one day faster than originally provided. Products are great. nice bonus accessories with the order. purchased 2 lenses and photoshop. Arrived within 3 business days (5 actual). New York to California. "

This review was modified by NavajoWhiteCuckoo on March 24 2017 01:30:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-21

Purchase of used Fuji X-Pro 1

"Other than shipping being delayed by storm, the service was excellent. The camera body was actually in better condition than I expected. Very happy with the service and the merchandise"

This review was modified by SpiroDiscoBallDonkey on March 23 2017 04:45:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-21

Very satisfied

"My new Nikon, Nikkor 200-500 zoom lens, and a box load of quality accessories arrived on time and was expertly packed. I am very pleased. "

This review was modified by jmiller158 on March 23 2017 08:15:02 AM

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Verified Customer
Rating 8/10
4/5
2017-03-20

Used Canon EF 300 2,8 L

"Product was in a very good shape according the information given by adorama."

This review was modified by verheijen129 on March 22 2017 09:30:01 AM

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Verified Customer
Rating 2/10
1/5
2017-03-18

No Shipment for You!

"So it seems the item that I ordered was actually 'oversold' by Adorama. You would think in an age of everything electronic that 'over-selling' wouldn't happen as they would have a more accurate sense of inventory, sorry nope.. it still does and yes it sucks.
My item was 'Back-ordered' almost immediately after I purchased it (got that email w/i about 5 minutes), fast forward appx. 5 days and I get the very agitating 'we oversold so you won't get anything' email. To Adorama's credit the $1 they billed my card (as a hold) was refunded before I got the disappointing email, so yea I guess...
The biggest issue I had was in contacting Adorama. The phone lines are shut down promptly at what ever time they close (eastern time) and calling at 4pm pst will get you nobody. I finally ended up calling at 9am and got stuck in a holding pattern of bad, repetitious, and agitating hold music ... never to actually speak to anyone.
In short, I may at some point give them another chance at some point. In the mean time I'm stuck searching for my item and being pist that it comes full price now that I've seen it's out there for less.
"

This review was modified by 0bhopkins0 on March 21 2017 12:30:15 AM

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Verified Customer
Rating 10/10
5/5
2017-03-18

Great Price - Great Service.

"Unlike many other competitors, Adorama is perfectly organized and super reliable. A great partner to do business with!"

This review was modified by dirk-97291 on March 21 2017 12:30:05 AM

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