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Store InformationStore Info
Full Rating Profile
AdoramaCoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 42 West 18th St.
    • Contact: service@adorama.com
    • Phone: 212-741-0401
    • Customer Support: 800 8150702
    • Business Hours: Sunday 9:30am-5pm, Mon-Thur 9:00am-8pm, and Fridays 9:00am-5pm
    • Fax: 212-463-7223

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.42/10 7.42/10
    Chance of future purchase: Rating 6.98/10 6.98/10
    Shipping & packaging: Rating 6.88/10 6.88/10
    Customer service: Rating 6.41/10 6.41/10
    Return/Replacement policy: Rating 6.13/10 6.13/10

What is this?

13,324 Customer Reviews

Rating 10/10
5/5
modified review posted

"Great experience on the website. I was surprised but pleased when I was called to verify that I placed the order.
Very happy with my new equipment.
"


Rating 10/10
5/5
modified review posted

"Super satisfied with the quick delivery and quality of the product. Excellent!"


Rating 4/10
2/5
modified review posted

"I was given an error message multiple times throughout the checkout process. Sometimes I had to manually refresh, other times the page would automatically refresh. At least one instance occurred when confirming the purchase which gave my concern that I would be charged twice. The transaction was ultimately concluded as expected, but lack of stability in the e-commerce section of the site resulted in a less than satisfactory experience. Excepting the checkout, all other aspects of the transaction (finding and selecting the item, shipping, etc.) left zero complaints."


Rating 10/10
5/5
modified review posted

"Adorama is one of only two on-line retailers I purchase photo equipment and supplies. In this case, I purchased the $1,800 dollar Canon EOS 7D II from Adorama because the other retailer did not have the item in stock. Both of these outlets are reliable and cost competitive and it is usually difficult to decide which of the two to purchase from. I know that Adorama is always going to provide what you want at a fair /competitive price with reliable shipping - their trait for many years (10+)."


Rating 10/10
5/5
modified review posted

"Fantastic item with 'extra's'! Adorama packs everything well. Great venue!"


Rating 10/10
5/5
modified review posted

"Fast shipping, fast service, couldn't be better."


Rating 10/10
5/5
modified review posted

"Adorama sent a very heavy package without shipping charge and within a couple days of ordering."


Rating 10/10
5/5
modified review posted

"THE PROCESS IS EFFORTLESS"


Rating 4/10
2/5
modified review posted

"Order desk (Frank) was ambivalent about helping the me satisfy my needs. Seemed to only be focused on getting the UPC, and entering the order & get off the phone. No assistance with expediting the order out of Adorama, etc. In the future I will call B & H Photo first.

My subsequent call was with Israel. He was much more helpful and assisted me in lowering the shipping costs. I requested the order be shipped the same day. But the order took much too long to be fulfilled, as I needed the lenses for a shoot within a few days.
"


Rating 10/10
5/5
modified review posted

"The experience was great from sales support, ordering online and receiving the product very fast. The staff also has a lot of knowledge on the product."


Rating 10/10
5/5
modified review posted

"7d mk ii was bundled with a 18-135 stm lens and a free camranger."


Rating 10/10
5/5
modified review posted

"adorama has best service. i ve been purchased about 10 years. always make me happy. price, quick shipping, service ..thank you"


Rating 10/10
5/5
modified review posted

"Ordered a iMac and delivered within a week. What's not to like?"


Rating 10/10
5/5
modified review posted

"As always, fast delivery, great customer service, and all at the best pricing!"


Rating 10/10
5/5
modified review posted

"Promptly delivered as promised. Thank you."


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Adorama is a merchant member
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