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  • Adorama Adorama Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 42 West 18th St.
    • Contact: service@adorama.com
    • Phone: 212-741-0401
    • Customer Support: 800 8150702
    • Business Hours: Sunday 9:30am-5pm, Mon-Thur 9:00am-8pm, and Fridays 9:00am-5pm
    • Fax: 212-463-7223

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.35/10 8.35/10
    Chance of future purchase: Rating 8.14/10 8.14/10
    Shipping & packaging: Rating 8.29/10 8.29/10
    Customer service: Rating 7.57/10 7.57/10
    Return/Replacement policy: Rating 7.50/10 7.50/10

16,172 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-22

found the notebook I needed at a great price..

"I had done my research and found the replacement for my old laptop an Asus Zenbook Pro 15. Adorama suits my photographic needs but I also found they have competitive prices on electronics as well. I’d recommend Adorama to someone looking not only for photographic gear but notebooks too. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-22

My favored goto place for photography equipment

"Adorama stocks practically everything a photographer ever needed! It is a resource every photographer I have known goes to from time to time.

In the specific case of Manfrotto light stands I ordered, Adorama put me onto "Dropshipping" i.e. ship the equipment directly from manufacturer to me, to ensure speedy delivery. This was impressive!
"

This review was modified by piyush2003 on August 22 2016 06:14:24 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-21

Adorama Delivers

"I ordered two new lenses before an upcoming trip, and as usual, they were delivered promptly and safely. There is no reason for me to shop elsewhere for my photographic equipment."


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Verified Customer
Rating 10/10
5/5
2016-08-21

Rebel T5i awesome camera

"Rebel T5i awesome camera. Got it in a good deal 18-135 lens. Pics looks great I am very much pleased with the pics "


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Verified Customer
Rating 10/10
5/5
2016-08-19

"Adorama has always delivered and I am satisfied thus far with the current experience.
My lens came promptly and was perfect. I have sent a used lens by prepaid UPS and expect a fair price. Thanks to Adorama for excellent service by e-mail, phone and internet site.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-19

Had an issue but....

"I had a lot of expensive camera gear on the way, anxiously watching the UPS tracking, noticed that it didn't come the day it said it was supposed to, checked UPS again, they said that the box came open or something and that the box was empty, so back to Adorama it went (it never was delivered to me) I informed Adorama Customer service and they told me they were already handling it, and 4 days later, viola! it came with no issues and everything was just as promised when I purchased offline.. I always buy from Adorama and it's times like these that make me happy with that decision!!"


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Verified Customer
Rating 10/10
5/5
2016-08-18

Bada boom Bada bing

"Great service, I made a mistake and ordered the wrong lens. Returned it no problem with a prompt credit (over 1K$).
All I can ask for is faster delivery.
"


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Verified Customer
Rating 10/10
5/5
2016-08-18

No problems here!

"We knew what we wanted, checked Adorama to price compare.. Adorama beat out the others, we made our order without difficulty, all was clear and straightforward. The order arrived on time.! As I said, no problems here, we'll continue to check out Adorama! "


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Verified Customer
Rating 10/10
5/5
2016-08-18

"super camera. extra seller. fast shiping"


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Verified Customer
Rating 10/10
5/5
2016-08-18

Where else would you buy camera equipment

"Adorama is great place to buy camera equipment. Their prices are very competitive. They make trade in's a breeze and I'm amazed at their customer service. I see now they have a free photo concierge services for 90 days after you buy a lens. Great touch! I've always had excellent service from them! I'm a happy happy customer."


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Verified Customer
Rating 10/10
5/5
2016-08-18

"Item was better than I thought, the album came in a nice gift box and the quality was out of this world! Ordered on a Wed late afternoon. and received it on Thurs. Awesome service!"


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Verified Customer
Rating 10/10
5/5
2016-08-17

"excellent service as always.
"


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Verified Customer
Rating 10/10
5/5
2016-08-17

ADORAMA's refurbished camera section is awesome!

"I purchased a refurbished Nikon d7000 from Adorama as a back-up camera, and I am extremely satisfied! The camera works wonderfully, and I got it at an awesome price. "


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Verified Customer
Rating 10/10
5/5
2016-08-17

Did receive the tablet quite satisfied

"Very good price and very good speed. "


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Verified Customer
Rating 10/10
5/5
2016-08-17

Better than B&H

"I was primarily using B&H before starting to use Adorama for ordering my gear. But, between B&H closing for every holiday known to man, and the limited shipping options, I have decided to switch to Adorama for my current and future purchases. Also, still being somewhat new to photography, the Adorama learning center is a great tool for me. Thank you Adorama."


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