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Store InformationStore Info
Full Rating Profile
AdoramaCoupons
  • Adorama Adorama Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 42 West 18th St.
    • Contact: service@adorama.com
    • Phone: 212-741-0401
    • Customer Support: 800 8150702
    • Business Hours: Sunday 9:30am-5pm, Mon-Thur 9:00am-8pm, and Fridays 9:00am-5pm
    • Fax: 212-463-7223

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.30/10 7.30/10
    Chance of future purchase: Rating 5.90/10 5.90/10
    Shipping & packaging: Rating 6.55/10 6.55/10
    Customer service: Rating 5.11/10 5.11/10
    Return/Replacement policy: Rating 4.33/10 4.33/10

What is this?

14,207 Customer Reviews

Rating 8/10
4/5
modified review posted

"Product is as expected. And good customer care support "


Rating 10/10
5/5
modified review posted

"Adorama is always my first choice in camera gear...I've been using them for years. They handle transactions quickly and the one time there was a delay, they resolved it quickly and professionally. "


Rating 10/10
5/5
modified review posted

"
"To: JACK GOLD & STEPHANIE MORILLO....ADORAMA CAMERA SALES
From: AL HOFFACKER..."half-crackerphoto.com"...Ft. Myers, Fl.

I wanted to say thank you so much for everything you have done over the years regarding helping me start and progress to Professional Level in my Wildlife Photography Career. ("half-crackerphoto.com")
However, this last effort on your part really is special in the fact that after my recent mishap with my Nikon D3S I purchased from you a year ago, to understand my situation and deliver to me overnight a brand new Nikon D810 at your cost, just shows the loyalty you have to your average customers like myself.
You guys are more than just a Camera/Lens Company........It is so nice at 60 years old to work with outfits such as Adorama that are truly good to their word in after the sale support.

Thanks again......Al

BTW.....here is a shot from my first evening with my new Nikon D810 from Y'all."
"


Rating 10/10
5/5
modified review posted

"Good product and fast deilivery"


Rating 10/10
5/5
modified review posted

"As always, Adorama came through getting me my hard-to-find photo page refills.
"


Rating 8/10
4/5
modified review posted

"All was well except I received (and was charged) for one item twice. When I called for return instructions, they were very nice and helpful."


Rating 10/10
5/5
modified review posted

"Order was delivered quickly and contents were as expected. Very pleased with the service and the product. "


Rating 10/10
5/5
modified review posted

"Excellent experience.
Service extremely good. I order, through internet, just before 8:00 P.M. and I received my entire order before 10:00 A.M. next day in Miami.

Thanks,
Daniel Posada
"


Rating 10/10
5/5
modified review posted

"Fast delivery, a great product!"


Rating 10/10
5/5
modified review posted

"product was a great price and sent very quickly "


Rating 10/10
5/5
modified review posted

"Great check out process, very good deal, great selection, and delivery was on time."


Rating 2/10
1/5
modified review posted

"The worst online buying experience I have ever had. Customer support was useless. I now have emails from 4 different CS people and every one says something completely different"


Rating 10/10
5/5
modified review posted

"Ordering was easy, and the camera was delivered as promised and fast!"


Rating 10/10
5/5
modified review posted

"My lens shipped the day it was ordered and was delivered a day earlier than originally scheduled.

Very happy that I could use on the weekend instead of having to wait the weekend
"


Rating 10/10
5/5
modified review posted

"The used equipment is always in great shape! You never have to worry that it wont be what it says online. "


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Adorama is a merchant member
Adorama participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,853 merchant members.