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Stores > Adorama
  • Adorama

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      10011
    •  
    • BUSINESS HOURS
      Sunday 9:30am-5pm, Mon-Thur 9:00am-8pm, and Fridays 9:00am-5pm
      GENERAL PHONE
      212-741-0401
      FAX
      212-463-7223
    • SUPPORT EMAIL
      service@adorama.com
      SUPPORT PHONE
      800 8150702

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.64/10 8.64/10
    Chance of future purchase: Rating 8.69/10 8.69/10
    Shipping & packaging: Rating 8.57/10 8.57/10
    Customer service: Rating 8.04/10 8.04/10
    Return/Replacement policy: Rating 8.16/10 8.16/10
Voice your opinion! Review Adorama by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-10-18

Happiness is a warm camera!

"Your service was everything I hoped for....thanks so much!"


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Verified Customer
Rating 4/10
2/5
2017-10-16

Delivery was delayed 10 days.

"Nobody informed me about the delay until I threatened to cancel my camera order. Finally somebody replied to my second customer service notice where I threatened to cancel. They gave a reasonable explanation for the delay, but it would have been great to know about the delay when I placed the order."


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Verified Customer
Rating 10/10
5/5
2017-10-14

Great service!

"Fantastic service and great prices!"


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Verified Customer
2017-10-14

""


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Verified Customer
Rating 2/10
1/5
2017-10-14

"I haven't received my order. "


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Verified Customer
Rating 4/10
2/5
2017-10-13

Extremely slow in shipping (still hasn't shipped 7 days after my order)

"I ordered a Sony 18-105mm lens on the 6th of October. It's now October 13th and the item still hasn't shipped. Very poor communication from Adorama. Now I get a message asking me to rate my "experience with Adorama." Well, I could have ordered elsewhere and already had the item in hand - so I'm not all that impressed."


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Verified Customer
Rating 2/10
1/5
2017-10-12

Order hasn't shipped

"I ordered a Streaklight 360, transmitter & receiver (R2) and softbox on October 5th. As of 9:30PM on October 12th my order is still "Processing". This is the second time I've experienced delayed shipment with no explanation as to why. It is stated on their website FAQ if there is a problem with the order I would be notified within 1 business day. My email box remains empty. This is extremely frustrating and I will not be purchasing any goods from Adorama in the future. "


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Verified Customer
Rating 4/10
2/5
2017-10-12

Disappointed. . .very disappointed

"I am a vip member. 1) Placed an order for speakers. Did not receive any information on their shipment after a week. Canceled the order. 2) Had some trouble with an item I purchased. Contacted customer service (10/9/17), and was told that nothing (filing a request to the manufacturer) could be done until after the holiday, or sometime after October 18th. Very disappointed with Adorama. A long story that has much detail. Bad experience"


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Verified Customer
Rating 10/10
5/5
2017-10-11

backdrop

"Great price and a beautiful backdrop for children photography"


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Verified Customer
Rating 10/10
5/5
2017-10-09

It arrived when expected

"I'm happy with my purchase and the customer service. I'll be buying another Xplor 600M for Bowens/Canon SOON!

Thank you
"


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Costa Rica Verified Customer
Rating 10/10
5/5
2017-10-09

Perfect, fast delivery welll packed.

"Ordered on Monday morning, had to fight it out with my bank till they allowed me to pay a huge amount. Adorama was patient and highly effcient
The onlt sad thing is that I can't become a regular client, I have to wait for somebody to visit from the US to carry it in for me.
"


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Verified Customer
Rating 10/10
5/5
2017-10-09

All Went Well

"Adorama offered an item I seriously desired, for the best price I'd seen from a respected retailer. The purchase was simple and quick, and the shipping was pretty fast too. The item is as described, and functions wonderfully."


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Verified Customer
Rating 10/10
5/5
2017-10-07

My new lens!

" first trip to Africa and wanted to eliminate a few lenses. Got the Nikon 18-300, all the extras sealed the deal! Thanks. "


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Verified Customer
Rating 10/10
5/5
2017-10-06

Fast delivery

" Great deal Love this sub woofer sounds shake my furniture :)"


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Verified Customer
Rating 10/10
5/5
2017-10-06

Great

"Got my D7200 in the mail. Everything looks great. So excited to shoot with my new camera. "


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