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  • Adorama Adorama Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 42 West 18th St.
    • Contact: service@adorama.com
    • Phone: 212-741-0401
    • Customer Support: 800 8150702
    • Business Hours: Sunday 9:30am-5pm, Mon-Thur 9:00am-8pm, and Fridays 9:00am-5pm
    • Fax: 212-463-7223

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.13/10 8.13/10
    Chance of future purchase: Rating 7.60/10 7.60/10
    Shipping & packaging: Rating 6.93/10 6.93/10
    Customer service: Rating 6.56/10 6.56/10
    Return/Replacement policy: Rating 6.56/10 6.56/10

16,373 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-11-30

Great Bundles and Wonderful Shipping

"I had a wonderful experience on this website. There were many great deals and I was shocked at how fast my items were delivered. I would / will definitely shop on this website again."


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Verified Customer
Rating 10/10
5/5
2016-11-29

Long time customer

"I've been buying from Adorama for over 10 years and I've never had a bad experience.
They are my first stop when I'm looking for some new gear.
I almost always shop-around and so far there have only been a couple of instances (out of literally hundreds of purchases) where someplace else had a significantly lower price.
When I need something and don't have time to look around, I always choose Adorama because I know their price will be competitive and their customer service is great.
"


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Verified Customer
Rating 10/10
5/5
2016-11-29

CARDS FOR NEWS

"I received these CF cards in two days"


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Verified Customer
Rating 10/10
5/5
2016-11-29

Adorama "ROCKS"

"I've ordered dozens of items from Adorama and they are simply rock solid with pricing and delivery. 100% satisfied and will definitely use them for my future Camera and accessory needs."


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Verified Customer
Rating 10/10
5/5
2016-11-28

Printer arrived as promised and early!

"Printer arrived early and as expected."


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Verified Customer
Rating 10/10
5/5
2016-11-28

"Arrived in a very timely fashion"


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Verified Customer
Rating 10/10
5/5
2016-11-28

"Delivery was on time. We are going to start enjoying the D7200"


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Verified Customer
Rating 10/10
5/5
2016-11-26

"Excellent customer service."


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Verified Customer
Rating 10/10
5/5
2016-11-26

Adorama away delivers!

"They great people to deal with! I will buy from them again."


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Verified Customer
Rating 10/10
5/5
2016-11-25

A Picture-Perfect Purchase Experience!

"Adorama came through for me once again: terrific price on a Nikon teleconverter, plus rewards-money-back, plus lightning-fast delivery. It's always a pleasure to shop with them online; hoping to visit their bricks-and-mortar store one day, too."


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Verified Customer
Rating 10/10
5/5
2016-11-24

lickety split.

"Very fast response time, both on shipping my order, and in response to my questions."


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Verified Customer
Rating 10/10
5/5
2016-11-24

big package for a great price

"Transaction was super fast and smooth. Shipped quickly and arrived on-time. What more can you ask?"


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Verified Customer
Rating 10/10
5/5
2016-11-24

Amazeballs!

"Best prices for used cameras, best descriptions, best condition rating system I found, well packaged for shipping, very attentive to details. Glad I bought from them!"


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Verified Customer
Rating 10/10
5/5
2016-11-24

Air beneath my wings

"I was looking for a MacBook Air 11.6 with 8 gig of ram and this was the only place that had that model available. "


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Verified Customer
Rating 2/10
1/5
2016-11-23

Customer service is less than desirable

"I ordered a high end speaker bundle that was listed in stock. It turns out only one speaker in the bundle was actually in stock at the time, but they charged me for that speaker and shipped it anyways. I had to sit on an expensive speaker that could not be used effectively alone for several months until the the rest of the speakers arrived.
Then, one speaker was lost in shipping. This is were the customer service became terrible. I was charged for the speaker that was stuck in transit for multiple weeks. Adorama changed the shipping to return to sender, but would not send a replacement or refund the money until the lost speaker was returned to them.
In all, it has been 4 months since the first speaker arrived and dealing with customer service on many occasions while they held on to my money.
Additionally, Adorama opened the speaker boxes themselves to put the invoice inside. I can't be sure these are new speakers as they were not sealed from the manufacturer.
"

This review was modified by jsedlak on November 23 2016 02:37:32 PM

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