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RatingsRating
Full Rating Profile
    • Address: 10799 N. 90th Street Scottsdale, AZ
    • Contact: eric@activeforever.com
    • Phone: 480-767-6800
    • Customer Support: 480-767-6800
    • Business Hours: Monday through Friday: 7:00 a.m. - 5:30 p.m. PST
    • Fax: 602-296-0297

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

11 Customer Reviews

Rating 2/10
1/5
modified review posted

"I should have looked at the reviews before ordering from this company. I ordered the wrong item because it was not worded properly on their website. After receiving it I asked to return it. I was told that I would be charged for shipping both ways. I was also told that If I had looked at all the items they sold I would have noticed that the correct item cost more and since it was strictly my fault they wouldn't do anything for me. She said I should just keep the wrong product and order the right one. I asked them to please talk to a supervisor to ask if they could waive some of the shipping cost. I never received a response. That is just poor customer service. I also found the same exact product for less on several other websites, so do your homework before ordering from them. I wish I did."

modified review This review was modified by Akats on March 11 2014 11:57:34 AM


Rating 2/10
1/5
modified review posted

"Do not use this company!! They do not care if you receive their product. They have awful customer service and their shipping and delivery takes forever. Use a different company."

modified review This review was modified by king05 on December 24 2013 08:16:56 AM

Rating 2/10
1/5
modified review posted

"I ordered a cervical neck brace 14 days ago and still have not received it. Apparently it is on back order, but I did not receive an e-mail telling me this. A week ago, they said they had it and would ship. I called this morning and they still have not shipped. No communication from these guys at all. This company is the worst cyber experience I have had so far."

modified review This review was modified by jongindick on December 02 2013 11:03:34 AM

Rating 2/10
1/5
modified review posted

"After placing an order I was sent an email by the company stating my item will be in back order. But at the time when I paid for my item, the site showed 5 in stock. Three weeks have gone by and I still did not get any shipping info. I emailed them and did not get any response. I called them and was told that my item will be shipped out in May (my order was placed on March 1st). This was supposed to be a gift for my Dad and it was way past overdue. Not only was there a lack of communication from this company, as I spoke to the young lady handling my order, she was busy chatting to her colleague. I finally canceled my order. I'll never deal with this company again, nor will I recommend them to anyone."


Rating 2/10
1/5
modified review posted

"I placed 2 orders with this company last week, to use a promotional code they offered for $10 off any purchase over $10. This morning I received 2 emails stating that both of my orders were cancelled, with no explanation given. The entire body of the message read: "Your order from ActiveForever.com with order number XXXXXX has been canceled. " Note that did they not only cancel my order without reason, they can't even properly spell the word cancelled. Very shady and dishonest business practices!

"


Rating 2/10
1/5
modified review posted

"Refused to honor coupon and cancelled all my orders without an explanation..."


Rating 10/10
5/5
modified review posted

"Try calling 877-300-4406 for the fastest route. I have been a personal trainer for a very long time now and I strongly recommend them and of course, I use them myself. And they've also been around long enough to gain a good reputation in the health and fitness industry."

+ Read user comments

Rating 10/10
5/5
modified review posted

"wanted to participate to this review as i have been positively amazed with regards to their customer service i was willing to place an order over the phone so called them on this number 877-479-3469 and the lady that picked up was a real gem i do not know if i was lucky or if it's always the case but yes definitely advise everyone to use this service"


Rating 10/10
5/5
modified review posted

"I was referred to Activeforever.com by a friend of mine. After looking through their site I found some interesting products at a great price. I called in to place my order and the customer service rep I spoke with was very informative and courteous. I was able to expedite my to get it before Christmas. I have recommend Activeforever.com to all my friends and family!"

modified review This review was modified by jmills50 on November 30 2010 02:33:55 PM

No Avatar
New Brunswick, NJ
Rating 10/10
5/5
modified review posted

"Ordered Levo Desk Book Holder and it came with a complimentary Levo Light! The product shipped very quickly and was nicely packaged. I called ActiveForever before placing the order to confirm I'm getting the Levo Light and they were quick to answer and were super-courteous.

ps - the Levo Desk Book Holder is AMAZING - so well constructed and easy to use. I can finally read hands-free!
"


Rating 10/10
5/5
modified review posted

"I placed an order for the Lucky Litter FroliCat Bolt for my cats from ActiveForever. Shortly after placing the order I received a confirmation email. When I was about to call and ask for a tracking number, I received another email with tracking information and my receipt. VERY IMPRESSIVE. The FroliCat arrived a few days and my cats absolutely love it! It has kept them amused for hours on end. I highly recommend this company to everyone and this product to everyone with a cat or dog."


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