Apparel & Jewelry
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"New to RR.com, but I remember buying handlebars and a stem for my mountain bike from this store a few years ago. Shipped fast, parts were great... the stem is still on my bike."
"I had a question and had it answered promptly by customer service. They were also the only place that sold my specific item."
"Beware of Action Village, I've ordered several times since they have a pretty good selection of BMX parts, but each and every time the order was sent to the wrong address even though I called them several times about the issue and even adding my correct address in the comments for orders every time.I recently had to return one of the items I ordered from them, got a return authorization number, sent it back, waited, called them and now there's absolutely no response on their customer service line(888-679-4327)..."
"I had 2 transactions with action Village. the first one gave me issues with my tracking number and in my account it was telling me that my item won't be shipped till weeks from the purchase date. I called in few days after i placed the order and customer service was nice and told me that they were upgrading there system and it was nothing to worry, he then went out of his way to get the tracking numbe for me and check the status of my order, i got my order a week after i placed my order, pretty quick from the States to Canada. My second transaction took 3 business days"
"Horrible customer service! Canceled orders multiple times without notifying me. Expedited shipping 3 weeks ago and still no package."
"I order stuff and everything is on back order.So i end up paying for shipping twice most of the time!I noticed what i ordered was back in stock and they still canceled my order anyway- because they raised the price and the shipping price!"
"Fast shipping, perfect packing. It was perfect! Good shop."
"tons of products and excellent prices, got my order in three days"
"Although other reviews of this shop are good, i did not have a positive experience. I ordered a skateboard from them 3 times bc everytime AFTER I ordered and paid, they came back and said the product was out of stock. but their website still showed they had it. i even ordered it over the phone once, and the next day they told me it was backordered. i called them several times and they didn't seem to know much, like if they actually had it or not. weren't overly friendly or apologetic. one promised to call me back and never did. long hold times on phone (20 mins). i was under a time constraint. eventually i got the product but not without a lot of headache. maybe they were too busy before xmas...."
"Received incorrect shipment, was returned within the week, waited 2 weeks for a confirmation of delivery or an email notifying me of my return being processed, never received anything. Had to cancel order, as waiting 3 weeks to receive the correct order is ridiculous. Was going to place a new order but was not even given the same shipping charges as my original order. Overall very displeased with the service given to me, no compensation whatsoever was given for new shipping charges or for having to wait the time that I did. I highly doubt I will be using this company's services again."
"good place to shop but for Canadian Shoppers the UPS Broker fees are expensive ..it cost me $40 in duties and Broker fees on a $90 purchase order..$8 duties tax and $29.99 UPS Broker fees....way too expensive..i order online from the US all the time and this was the most expensive broker fee i have ever paid...."
"Purchased through www.SkateAmerica.com which is affiliated directly to Action Village.Awesome sale prices. Very good and detailed selection of products, though SOME skate parts need further detail such as measurements/dimensions and construction material (grade of rubber or metal used).The clothes I purchased were excellent quality and all represented well on the website. I even had to return two items because they were "good from afar, but FAR from good". Had no problems at all and completed a RETURN AUTHORIZATION in under 8 minutes even though we had to search for my order number over the phone.Thus far if I combined all my orders I've only spent $350 there on 1 (PREMIUM) complete, two helmets, a set of spare parts, 4 hoodies, 3 beanie hats, 6 t-shirts, socks, and 4 pants.I will continue to shop here."
"Came across this website two years ago when looking for gifts for my grandson who is into skateboarding. I have not been disappointed in anything I have purchased for him and delivery is way earlier than the estimated delivery date last order 11/28; received items 12/2). I will continue to shop here until he no longer is interested in this sport."
"I received an e-mail about a special promotion, logged on and unlike similar promotions, the products were still available. Selection was great, maneuvering the web-site easy, and products arrived in great condition, as described and fast! "
"Best prices and fast shipping. Couldn't have asked for a better online skate shop. Thanks again, I'll definitely be returning soon. "
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