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  • Acme Tools Acme Tools Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1603 12 Ave. N.Grand Forks, ND
    • Contact: support@acmetools.com
    • Phone: 877-345-2263
    • Customer Support: 877-345-2263
    • Business Hours: n/a
    • Fax: 701-746-2837

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.65/10 7.65/10
    Chance of future purchase: Rating 7.36/10 7.36/10
    Shipping & packaging: Rating 7.22/10 7.22/10
    Customer service: Rating 6.79/10 6.79/10
    Return/Replacement policy: Rating 6.88/10 6.88/10

2,471 Customer Reviews

No Avatar

Verified Customer
Rating 8/10
4/5
2016-09-24

"They had what I was looking for. Easy to order. But they haven't shipped it to me yet. "


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Verified Customer
Rating 8/10
4/5
2016-09-24

"Should not pay or shipping over $50. Only complaint."


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Verified Customer
Rating 10/10
5/5
2016-09-22

They got a big machine to me in short order

"Good job of shipping and delivering my power equipment"


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Verified Customer
Rating 10/10
5/5
2016-09-22

Great delivery!

"Easy to find what I was looking for, great selection, easy, quick checkout, and delivered to my home sooner than promised. What more could you ask for?"


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Verified Customer
Rating 10/10
5/5
2016-09-21

Good choice

"Easy to order and as soon the item was shipped I had an E- mail with a tracking number. Acme was very organized when I ordered on line. "


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Verified Customer
Rating 10/10
5/5
2016-09-21

Acme comes thru!

"Awesome place to shop, never disappointed!"


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Verified Customer
Rating 10/10
5/5
2016-09-21

Watering again

"Ordered a 1 1/2 hp Red Lion sprinkler pump as a replacement. Great price and fast delivery. Up and running again in about 3 hrs.

Would use Acme again
"


Rating 6/10
3/5
2016-09-20

Slow Boat

"The Item was said to be shipped 7 days ago by Fed EX but to this Date 9/21/16 It must be on a slow boat from China. The Item just arrived 20 minutes ago the Merchandise is OK the Package looked as if it had been run over by a Truck, This may not be The suppliers fault??
Maybe UPS would be a better choice??
"

This review was modified by Johngdwn2 on September 20 2016 05:37:34 PM

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Verified Customer
Rating 8/10
4/5
2016-09-20

Issues with every order

"I have purchased 3 times from Acme Tools and the price is unmatched, however I have had issues with every single order, the first issue was with a Greenlee 1000#s cable ($2,949.99) puller that came missing parts and I had to contact Greenlee directly to get the part delivered, the second time was when I bought the Greenlee 854DX electric bender ($6,999.00) it came in a broken pallet during freight( broken wheels and a lot of scratches) and I had to refuse the first shippment, the second shippment came in and it had a broken wheel but I decided to accept it anyways since it took a month to get it in anyways ( Northern Tool had the wheel for about $30) and lastly I bought 4 Aereal tool bins ($319,99) and one of the boxes came in open however the box that was closed and taped up was the one that was missing one of the dividers and the magnectic bowl, also teo of the bins are still on backorder. Basically the prices on tools are great, however the shipping and whether I will or not get a complete order is what scary me, nonetheless every time I had an issue it was resolved without questions, the only set back is the time that it takes to get the orders fixed, if I was in a rush to use the tools I would be reluctant to buy from Acme again, if not I would buy again. "


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Verified Customer
Rating 10/10
5/5
2016-09-19

Easy to order. Ground shipping sucks!!!!

"Everything was great. The only complaint I have is the shipping. It was not explained very well that ground shipping would take nine days and you can get 3 day air for $1.50 more and maybe receive your item in three days. They just need to explain their shipping better or just drop ground shipping all together. I would have gladly paid the extra if I had known ground shipping was going to take that long. usually ground shipping takes maybe four days but nine is a little to long to wait. "


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Verified Customer
Rating 10/10
5/5
2016-09-18

Wow!

"Great tool, Great price, and fast shipping. What more can you ask for?"


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Verified Customer
Rating 10/10
5/5
2016-09-18

As expected

"Easy order, reasonable price, fast delivery.
Thank you
"


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Verified Customer
Rating 10/10
5/5
2016-09-17

Good price, quick delivery

"Items arrived in time and as advertised. "


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Verified Customer
Rating 8/10
4/5
2016-09-17

"I just got the Fein multimaster start kit. haven't used it yet, but from what I see I'm satisfied.
I have a doubt about the diamond shape sand paper pad holder. In the middle hole with little sprockets is made out of plastic. I had an old one different brand, with the same plastic sprockets , it lasted only 5 minutes. I had to buy another one that was meta in the center. that is my only concern.
l
"


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Verified Customer
Rating 2/10
1/5
2016-09-16

NOT DELIVERED - YET!

"I ORDERED A RIDGID WRENCH FROM ACME TOOLS ON SEPTEMBER 9, 2016. AS OF SEPTEMBER 16, I HAVE NOT RECEIVED THE ORDER. ON THE "INVOICE", IT SHOWS DELIVERY DATE OF SEPTEMBER 22, 2016. FOR LESS THAN $3 DIFFERENCE, I COULD HAVE ORDERED THIS WRENCH FROM HOME DEPOT WITH NEXT DAY DELIVERY. SO MUCH FOR ACME TOOLS! IT IS VERY UNLIKELY THAT I WILL EVER ORDER ANY TOOLS FROM ACME TOOLS AGAIN."


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