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Stores > Aclinesets.com
  • Aclinesets.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      60194
    •  
    • BUSINESS HOURS
      8am - 5pm CST
      GENERAL PHONE
      (855) 546-3738
      FAX
      n/a
    • SUPPORT EMAIL
      customercare@aclinesets.com
      SUPPORT PHONE
      (855) 546-3738

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Aclinesets.com by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2015-05-22

"Fast Delivery and Great Prices."


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Verified Customer
Rating 10/10
5/5
2013-07-24

"Fair pricing, reasonable shipping rates and quick delivery."


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Verified Customer
Rating 10/10
5/5
2013-07-01

"I placed an order with AC linesets after shopping for the best price, I then discovered the shipping was on the high side. I sent an email and they lowered the freight cost. I also had a deadline for my installation and they made sure I received my order in time. I would order from them again.
Matt
"


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Verified Customer
Rating 10/10
5/5
2012-12-23

"Shipping was quick and product was fine. Will do business with again."


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Verified Customer
Rating 10/10
5/5
2012-11-19

"great it was very easy and quick. no problems. thanks"


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Verified Customer
Rating 10/10
5/5
2012-11-03

" Most of all I wrote the company saying that the shipping charges to me I felt were way out of range, too my surprise they sent me a code to cover half of the shipping charges. Which to me made the shipping more reasonable."


Rating 10/10
5/5
2012-09-20

"I ordered line set covers--the price was great and they were shipped right away. Great to do business with you.
Thanks very much
G Messer
"


Rating 8/10
4/5
2012-09-02

"The items were shipped in a timely manner with almost no problems. With my order, I had ordered a pc. of lineset cover and when I recieved it had a bend in the middle of it. It was probably UPS fault but since I needed shorter pcs. out of it I had no reason to complain. Overall, I would buy from them again."


Rating 10/10
5/5
2012-08-31

"The site is very user-friendly. It was quick and easy to place my order and I found everything I needed on the website. "


Rating 8/10
4/5
2012-08-29

"I liked the fact that I could purchase a complete kit, insulated copper lines, power lines and power box..etc. I felt that the copper lines appeared to be a bit softer copper than I normally used for both the 1/4 and 3/8 in lines. Installation was not bad except for the fact that when chasing the copper lines down through some narrow openings coming down into the wall where the unit was installed, the insulation would slide up and would tear easily. This caused me to end up with some piping near the roof/wall that was exposed. When I started to use the AC unit, the humidity and temperature difference caused the exposed piping to seriously sweat and created water dripping down into interior ceiling drywall. I had to open up the wall with a larger hole and recover the exposed tubing with new insulation sleeves. This was difficult and tedious work. I strongly suggest an important NOTE to be added warning that installation must keep the tubing insulation covering the entire piping that runs through the attic or internal wall areas. I will admit that I consider myself a very handy person, but I do not install AC units or do AC work and therefore not considered a professional. I believe a professional would know this concern and avoided this problem. I feel my comments are more for the DIY person who is trying to save $$$ with installation. "


Rating 2/10
1/5
2012-08-29

"My purchase with AClinesets.com was not a success.

They did not send the ordered Kamco lineset. When querried, they said they didn't have any more Kamco is stock, so they shipped a different one... It was a lesser quality one of course, with both tubes running within the same insulator. Also, an "25 foot electric cable" was only 15 feet long.. After many phone calls and serious delays in my heat pump installation, I returned everything and for a refund.
"

Rep reply posted Aug-30-2012

A rep from Aclinesets.com, aclinesets, has responded

“100% customer satisfaction is very important to us and we are sorry that was not the case in this situation. We agree that for this order there was a lack of communication for which we apologize. Rather than delaying the order we decided to ship a line-set from a different manufacturer the meets the same standard of quality. We now call customers concerning any order in which we do not have the exact product in stock, which is extremely rare. We did accept the return and promptly refunded the cost back to the customer.”


Rating 10/10
5/5
2012-08-29

"Smooth! I ordered some Fortress parts on Monday, it shipped Monday and I got it Wednesday. Will definitely buy again."


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Verified Customer
Rating 10/10
5/5
2012-05-15

"My experience with Aclinesets.com was compelling. After hours of researching products, I keep coming back to this website. The site is clean looking and organized....the prices is competitve without question. Delivery of my order was prompt with speed. My mistakes were handled with professionalism and efficiency. Well done. And thank you for being my source of HVAC needs."


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Verified Customer
Rating 10/10
5/5
2012-05-13

"Excellent customer service, fast delivery. The web site is easy to navigate and check out is also fast. Good products don't come cheap."


Rating 10/10
5/5
2012-04-06

"Very friendly and accommodating. Good communication and customer service. I recommend ACLinesets."


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