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"The ordering process was very smooth and a rep called me at home a few minutes after I placed my order to verify my ordering address and other details. They were very friendly and easy to work with. There prices were very good. I haven't recieved my order yet so I can't comment on the shipping aspect of the transaction yet."
"I have been purchasing camera equipment for a few years now both mail order and over the internet. Never in my years of purchasing, have I come across a company with such low prices and with such incredible customer service. Seriously, these guys have got their act together.
My order was through cnet and consisted of two limited edition lenses. After placeing the order, I noticed that there was an offer that included other items that I would need as well. When I called acesclub, they were still recovering from a computer virus. My customer service rep (mike wallace) was unbelievably friendly and allowed me to change my order and allowed me to add an additional item. The phone call was extremely personable and was not a pitch for more add on items. After I got off the phone with mike, I knew I would order from them again.
A few days later, a huge box was waiting for me when I got home. Everything was there, as promised, without substitution or excuses. The lenses showed up before my camera did (which I ordered from somewhere else a week before my order with acesclub.
The best part of this experience was not the fact that the service was top notch, the price was exceptional, or that the delivery time was lightning fast. It was the fact that this company could deliver on all three of these aspects seamlessly. There is no doubt in my mind that I will use these guys again. If you have been on the receiving end of poor customer service and shoddy online practices in the past, acesclub is a fresh breath of air.
"Tom, 412. Just ordered a digital camera. I was very satisfied with the knowledge of the sales person. He gave me exact price and shipping charges and other details. If the item turns out to be good,I'll definately order from them again."
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posted Nov-13-2003 
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![Share](javascript:share_rating({"review_body":"This is a great purchase and the customer service was terrific. I would highly recommended this site.","link":"http:\/\/www.resellerratings.com\/store\/Aces_Club\/comment\/105868#comment105868","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Aces_Club.jpg","store_name":"Aces Club","username":"mpsmyth","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The ordering process was very smooth and a rep called me at home a few minutes after I placed my order to verify my ordering address and other details. They were very friendly and easy to work with. There prices were very good. I haven\u0027t recieved my order yet so I can\u0027t comment on the shipping aspect of the transaction yet.","link":"http:\/\/www.resellerratings.com\/store\/Aces_Club\/comment\/105873#comment105873","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Aces_Club.jpg","store_name":"Aces Club","username":"rosejoee","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent service, can\u0027t thank you enough for the great help and great deals.<br>Joe is the best!","link":"http:\/\/www.resellerratings.com\/store\/Aces_Club\/comment\/105957#comment105957","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Aces_Club.jpg","store_name":"Aces Club","username":"hughjean","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Tom x 412 answered all my questions and was very helpful and is very knowledgeable.","link":"http:\/\/www.resellerratings.com\/store\/Aces_Club\/comment\/105959#comment105959","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Aces_Club.jpg","store_name":"Aces Club","username":"kobayashika","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great company. Fast and friendly service. Cant be the deal that this company offered on a Canon S400.","link":"http:\/\/www.resellerratings.com\/store\/Aces_Club\/comment\/105996#comment105996","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Aces_Club.jpg","store_name":"Aces Club","username":"g8torPaul","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have been purchasing camera equipment for a few years now both mail order and over the internet. Never in my years of purchasing, have I come across a company with such low prices and with such incredible customer service. Seriously, these guys have got their act together. <br> <br>My order was through cnet and consisted of two limited edition lenses. After placeing the order, I noticed that there was an offer that included other items that I would need as well. When I called acesclub, they were still recovering from a computer virus. My customer service rep (mike wallace) was unbelievably friendly and allowed me to change my order and allowed me to add an additional item. The phone call was extremely personable and was not a pitch for more add on items. After I got off the phone with mike, I knew I would order from them again. <br> <br>A few days later, a huge box was waiting for me when I got home. Everything was there, as promised, without substitution or excuses. The lenses showed up before my camera did (which I ordered from somewhere else a week before my order with acesclub. <br> <br>The best part of this experience was not the fact that the service was top notch, the price was exceptional, or that the delivery time was lightning fast. It was the fact that this company could deliver on all three of these aspects seamlessly. There is no doubt in my mind that I will use these guys again. If you have been on the receiving end of poor customer service and shoddy online practices in the past, acesclub is a fresh breath of air. <br> <br>Excellent work from an A+ company!","link":"http:\/\/www.resellerratings.com\/store\/Aces_Club\/comment\/106045#comment106045","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Aces_Club.jpg","store_name":"Aces Club","username":"dvd512","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ext: 412<br>Tom was very helpful. Provided excellent service, advice, and support","link":"http:\/\/www.resellerratings.com\/store\/Aces_Club\/comment\/106342#comment106342","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Aces_Club.jpg","store_name":"Aces Club","username":"bubbatt","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was very pleased with the pricing and customer service.","link":"http:\/\/www.resellerratings.com\/store\/Aces_Club\/comment\/106485#comment106485","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Aces_Club.jpg","store_name":"Aces Club","username":"mrees","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Tom, 412.<br>Just ordered a digital camera. I was very satisfied with the knowledge of the sales person. He gave me exact price and shipping charges and other details. If the item turns out to be good,I\u0027ll definately order from them again.","link":"http:\/\/www.resellerratings.com\/store\/Aces_Club\/comment\/106572#comment106572","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Aces_Club.jpg","store_name":"Aces Club","username":"mukeshwani","rating":"5"}, "single");){kind=link}
"Sales rep 412 confirmed my order and was very helpfull. Thank you."