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"I made my initial order on 2/27/14. I received an email indicating my order was received...on 3/4 I received an email telling me,2 of 4, products had shipped and 2 were back ordered even though they had had indicated on the web site they were in stock. All four of these products were ear/head phones for my cell phones. I took the time, on their site, to search for head phones that were compatible with my cell phone. The first two I received worked fine but the back ordered two did not. I sent an email asking for an RMA to return/exchange the two that, obviously, were not compatible with my cell phones. This request was made on 3/19/14. I have received two emails from this company asking me the problem and I've explained that they advertised/sold me ear phones that are not compatible with my cell phones and I need them exchanged. I've yet to receive an RMA from them to exchange the ones not compatible. I write this on 3/24/14 to discourage anyone from buying from this company because of their, lack of, customer service. Products can come busted, bad, or simply not compatible and I make allowances when I deal with resellers because of those things. Customer service is totally on the reseller and with this company it should be "buyer beware". "
"Accessorygeeks lists product they do not have in stockOrdered a case from Accessorygeeks days ago. Today received note that the product is out of stock (- and no ETA) BUT its still shown on the site with no mention of being out of stock or backordered."
"Their product selection is fine and I did receive my order.But their web site states in several places "Free shipping is via USPS First Class", and it's a lie. They use DHL Global Mail, which is a hybrid parcel delivery service in which DHL takes your package the first part of the way, and USPS takes it to your house via some very low class of mail. So it's really slow, almost as slow as Parcel Post. You can basically take DHL Ground delivery time, and add 3-4 days to estimate how long it will take. First Class Mail would have taken two days for my package, but instead it came in six days, and that's just from Southern California to Northern California! I didn't get the shipment when I needed it.I contacted them several times about this via e-mail and customer support chat, and while they acknowledged that they don't use USPS First Class Mail, they didn't apologize and they refused to correct their web site. AccessoryGeeks is dishonest. They don't deserve your business."
"this company has low prices but sucks balls when it comes to shipping. customer service sounds helpful but who knows.."
"I ordered a phone case from this site on friday. I got the site mixed up when looking for reviews. When I saw the negative feedback on this site AFTER I had already made my purchase, I got really nervouse and wanted to cancel my order. I ended up not cancelling it, I had it shippped priority and received my order wednesday.I found the shipping prices to be resonable. On the site the case seemed to be a see through silverish color with an argyle pattern, when I got it it seemed more like a clearish color. Didn't matter to me anyway as I wasn't looking for anything with a bright color. Extremely happy with my purchase!"
"DO not waste your time with this rip-off outfit. They falsly advertised a cell phone case, then I immediately contacted them to send it back and I'm going through the same red tape as other raters. In America, isn't false advertising illegal??? I contested with my credit card."
"Ordered some speakers for my android phone. The speakers did not work so I requested a refund or a replacement. I couldn't believe all the red tape I had to go through to just get to the point of getting compensated for the defective product. First I had to fill out a form, then I had to wait for it to be "approved", and then I had to wait for a special "RMA" number (whatever that is) before sending the defective part back. I order the speakers on 05/27/11, sent back the speakers in June---it is now August 11th, and still no refund although they have confirmed they received the defective speakers back."
"Received my products very quickly. One item was returned with no problem. Will continue to order items from AccesssoryGeeks. Have been happy thus far with service and interaction with customer service."
"Absolutely amazing customer service! Ordered a case that arrive broken via mail. Called them and they sent me a replacement quick!!! I now get all my cell phone accessories from accessorygeeks!!! Oh and free shipping!!! Love them!"
"Ordered a charger and phone holder. Got to my house in 3 days with free ship. No complaints..."
"I spend alot of time viewing there products. They have so many variety of accessories that no other websites have. I really like there creative website and the prices are so cheap and affordable. I can't find this deal anywhere else. The shipping is so fast I got my order within a week. I recommended my friends and family to this store. We like to shop there for gifts and for ourselves. We always like to stay in the trend and accessorized. There is always a cute case I like to buy every couple of months. I feel so comfortable speaking to customer service every time I call. They make it easy for me to ask them any questions about what they would recommend and what is best for my use and phone. Very helpful company. Kudos Accessory Geeks!"
"Accessorygeeks.com is a great place to shop. I have never been disappointed. Fast order processing and friendly customer service. it was such a pleasant experience. Accessorygeeks.com will be the first place I go to do cell phone accessory shopping and peripheral purchases.Their prices are great, lots of coupon discount and shipping is usually free. :)"
"overall the accessory geeks website is a great one! they're website is organized and easy to find things. their products are cheap and good quality. they do have some made in china quality things but that's not all the offer. they offer high end and low end things. they sell so many things!! i literally can use their website for everything cell phone related. they even have some other non related cell phone items. i've bought an hdmi cable from them that i've been using for months now and works great. i think the best thing about this company though is their customer service. the lady i talked to was super friendly and was able to help me with all of my issues. i will admit that their website used to take forever to load, but they've fixed that and now it loads up right away. including an open box return. i would definitely suggest shopping with accessory geeks. :)"
"Best cell phone accessories website! Free shipping."
"i really like AccessoryGeeks. i have placed many many orders here and they are always nice and helpful. Live chat is especially easy to use and i always find what i need. i have exchanged items before and never had a problem. I was sent a prepaid label, and never had an issue. i think the accessorygeeks also have a lot of good information on their site too which was especially helpful when buying a new phone and trying to figure out which cell phone signal booster to buy for my car. free shipping also made this a great place for me to shop. i HATE paying shipping costs for items like cell phone cases that only cost a few bucks to begin with. i recommend this store to all of my friends and resellerratings.com users."
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