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AccessoryGeeksCoupons
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    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
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    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 2.50/10 2.50/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

55 Customer Reviews

Rating 2/10
1/5
modified review posted

"I ordered an item that was for a different model of phone. I requested an RMA and did not receive a response so I called and received one. I mailed the item back on 8/18/2014 and by 9/14/2014 I had not heard a word so I emailed asking for a response. I received an email stating that credit was issued. Problem was that I asked for an exception to the 20% restocking fee as I had not opened the item. This was ignored. Live, learn and order elsewhere. I was asked to give a 5 star rating..not gonna happen."

modified review This review was modified by HelloKitty62 on September 15 2014 01:50:56 AM


Rating 2/10
1/5
modified review posted

"I ordered an item that was listed as "ready to be shipped within 24-48 hours!" I paid extra for the 2 day shipping because i needed the item ASAP!!

I order the item on a Friday and when I went to check the status on Monday it was listed as "Back Ordered" so i called to get an ETA.(They were not in the office at there listed starting time and nobody even answered the phone until 45 minutes after the listed business hours) The lady I was finally able to get through to said there was no ETA but back ordered Items typically ship in a couple days and that it would probably ship on Wednesday of that week.

I inquired about cancelling my order and the lady said "I just got another update and your item will ship out tomorrow"(Tuesday).

I continued to check the status daily all week and it continued to say back ordered until Friday when I received and email:

"We sincerely apologize for any inconvenience but unfortunately, the item(s) you ordered below are discontinued and no longer available:"


So now it is a week later and I had expected to have my item and it has not even been shipped and never will be. Needless to say I am very dissatisfied with the transaction so I replied to there email... Unfortunately they have chosen to not even reply to me.

I would not recommend this company to any friend or family members!!
"

modified review This review was modified by RVinson on September 15 2014 04:24:34 AM

Rating 2/10
1/5
modified review posted

"On Aug 1, they sent email that my order shipped with a tracking #. It is now Aug. 20th. No order has been received, nor is the tracking # a valid one per USPS. Three emails to them asking about the whereabouts of my order have gone unanswered!! (Their "live chat" is never available!) No product should mean Return My Money!"

modified review This review was modified by Barb.C on August 20 2014 08:17:12 AM

Rating 2/10
1/5
modified review posted

"I made my initial order on 2/27/14. I received an email indicating my order was received...on 3/4 I received an email telling me,2 of 4, products had shipped and 2 were back ordered even though they had had indicated on the web site they were in stock. All four of these products were ear/head phones for my cell phones. I took the time, on their site, to search for head phones that were compatible with my cell phone. The first two I received worked fine but the back ordered two did not.
I sent an email asking for an RMA to return/exchange the two that, obviously, were not compatible with my cell phones. This request was made on 3/19/14. I have received two emails from this company asking me the problem and I've explained that they advertised/sold me ear phones that are not compatible with my cell phones and I need them exchanged. I've yet to receive an RMA from them to exchange the ones not compatible. I write this on 3/24/14 to discourage anyone from buying from this company because of their, lack of, customer service. Products can come busted, bad, or simply not compatible and I make allowances when I deal with resellers because of those things. Customer service is totally on the reseller and with this company it should be "buyer beware".
"

modified review This review was modified by drwho99 on March 26 2014 12:33:34 PM

Rating 2/10
1/5
modified review posted

"Accessorygeeks lists product they do not have in stock
Ordered a case from Accessorygeeks days ago. Today received note that the product is out of stock (- and no ETA) BUT its still shown on the site with no mention of being out of stock or backordered.
"

modified review This review was modified by Mreview on December 11 2013 08:36:04 PM

Rating 4/10
2/5
modified review posted

"Their product selection is fine and I did receive my order.

But their web site states in several places "Free shipping is via USPS First Class", and it's a lie. They use DHL Global Mail, which is a hybrid parcel delivery service in which DHL takes your package the first part of the way, and USPS takes it to your house via some very low class of mail. So it's really slow, almost as slow as Parcel Post. You can basically take DHL Ground delivery time, and add 3-4 days to estimate how long it will take. First Class Mail would have taken two days for my package, but instead it came in six days, and that's just from Southern California to Northern California! I didn't get the shipment when I needed it.

I contacted them several times about this via e-mail and customer support chat, and while they acknowledged that they don't use USPS First Class Mail, they didn't apologize and they refused to correct their web site.

AccessoryGeeks is dishonest. They don't deserve your business.
"


Rating 4/10
2/5
modified review posted

"this company has low prices but sucks balls when it comes to shipping. customer service sounds helpful but who knows.."


Rating 10/10
5/5
modified review posted

"I ordered a phone case from this site on friday. I got the site mixed up when looking for reviews. When I saw the negative feedback on this site AFTER I had already made my purchase, I got really nervouse and wanted to cancel my order.
I ended up not cancelling it, I had it shippped priority and received my order wednesday.I found the shipping prices to be resonable.
On the site the case seemed to be a see through silverish color with an argyle pattern, when I got it it seemed more like a clearish color. Didn't matter to me anyway as I wasn't looking for anything with a bright color. Extremely happy with my purchase!
"


Rating 2/10
1/5
modified review posted

"DO not waste your time with this rip-off outfit. They falsly advertised a cell phone case, then I immediately contacted them to send it back and I'm going through the same red tape as other raters. In America, isn't false advertising illegal??? I contested with my credit card."


Rating 2/10
1/5
modified review posted

"Ordered some speakers for my android phone. The speakers did not work so I requested a refund or a replacement. I couldn't believe all the red tape I had to go through to just get to the point of getting compensated for the defective product. First I had to fill out a form, then I had to wait for it to be "approved", and then I had to wait for a special "RMA" number (whatever that is) before sending the defective part back. I order the speakers on 05/27/11, sent back the speakers in June---it is now August 11th, and still no refund although they have confirmed they received the defective speakers back."


Rating 10/10
5/5
modified review posted

"Received my products very quickly. One item was returned with no problem. Will continue to order items from AccesssoryGeeks. Have been happy thus far with service and interaction with customer service."


Rating 10/10
5/5
modified review posted

"Absolutely amazing customer service! Ordered a case that arrive broken via mail. Called them and they sent me a replacement quick!!! I now get all my cell phone accessories from accessorygeeks!!! Oh and free shipping!!! Love them!"


Rating 10/10
5/5
modified review posted

"Ordered a charger and phone holder. Got to my house in 3 days with free ship. No complaints..."


Rating 10/10
5/5
modified review posted

"I spend alot of time viewing there products. They have so many variety of accessories that no other websites have. I really like there creative website and the prices are so cheap and affordable. I can't find this deal anywhere else. The shipping is so fast I got my order within a week. I recommended my friends and family to this store. We like to shop there for gifts and for ourselves. We always like to stay in the trend and accessorized. There is always a cute case I like to buy every couple of months. I feel so comfortable speaking to customer service every time I call. They make it easy for me to ask them any questions about what they would recommend and what is best for my use and phone. Very helpful company. Kudos Accessory Geeks!"

+ Read user comments

Rating 10/10
5/5
modified review posted

"Accessorygeeks.com is a great place to shop. I have never been disappointed. Fast order processing and friendly customer service. it was such a pleasant experience. Accessorygeeks.com will be the first place I go to do cell phone accessory shopping and peripheral purchases.

Their prices are great, lots of coupon discount and shipping is usually free. :)
"


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