I have to say I was skeptical of this company because their prices were so low and because I read some very negative reviews on sites like this. I was buying a 46" LCD TV and had shopped around quite a bit for prices. I chose them because they were the lowest. I can say that I had no problems with them. Yes, they have you call them and try to sell you some extras, but it wasn't high pressure. I told them I was not interested in anything but the TV and that was it. The item shipped to me quickly and I received it with no problem. I was able to inspect the TV before signing for it. The only issue was that they sent me a different model number than I ordered, however, it's hard to call this a problem because it was the exact same TV as I ordered only it had a longer warranty, so I was pretty happy about that. I would order from them again, for sure.

Placed order online on Saturday evening, got an e-mail and a voice mail from Robert(prefer not to use his real name, though the real name does come up from other review writers) the next morning, the e-mail read, "Dear Valued Customer,  
 
Thank you for your recent online order with Abe's Of Maine.com. We appreciate your business and interest in our products. Please call us as soon as possible at toll free 1-800-992-2237. EXT 'abc'  
 
Thank you,  
SAMSUNG TEAM  
Robert ext#'abc'  
 
Okay, so what would one figure...the product is on back order, cannot be shipped right away etc, but no it is Robert from shipping who acts friendly and begins the call (when I returned the call) by saying that he just needs to confirm that I am the guy who placed the order, so he asks me for my address and other information that is simply consistent with what I input the night before...of course he called me on the phone number I provided so of course, I can confirm all the information which of course does nothing to establish any real identity...then comes all the selling...I see you have the white glove option and we can get the product to you sooner and more safely and here are six lies I was told during the discussion:  
 
It is shipping from California (Truth: It was already in New Jersey where it shipped Wednesday)  
 
Will have 8 to 9 touches and turned upside down versus being put on pallets (okay, right, Abes of Maine is going to take on that kind of risk)  
 
We pay an extra $300 to expedite but only charge you $250 (yeah we sell our products at discount prices and then take a hit on delivery)  
 
There are two TVs so we can do this; you are the second one (naturally, just so happens I am the second one, wow, really)  
 
The white glove service you have, you will get an e-mail from UPS three days in advance indicating the 24 hour window in which you will receive the TV (website explicitly indicates that the white glove service is through ICAT logistics and you are given a four hour window of time)  
 
I am Robert, I just work in shipping (okay then why the heck are you trying to sell me an extended warranty on the TV)  
 
And there is more...  
 
Spoke with another individual Monday and inquired to change shipping method; he pulled up the order and then transferred me to the Robert guy who acknowledged speaking to me Sunday and indicated that the product was being shipped today (Monday) from California and that again, it is a different shipping company for the 7 to 10 white glove delivery and that it goes through 8 - 9 transfers enroute. I indicated that the website indicated that it is the same shipper, ICAT, regardless of delivery timeframe. The other lies I was told in the first discussion include that Abes of Maine pays $300 for this expedited method for my tv and will discount it to $250 for me. That the risk of damage is much greater for the 7 - 10 timeframe delivery and that I would simply receive an e-mail three days before delivery informing me of a 24 hour window in which the tv will be delivered. The reality is that Abes of Maine's website indicates that there will a notification and that purchaser will be provided with a four hour window. Again, this is regardless of which shipping timeframe is selected. My request to revert back to how I had originally entered the order was denied. My suggestion to everyone is to avoid doing business with unscrupulous sellers, even if that means paying a real or perceived premium to an upstanding organization that lays out the terms up-front and does not solicit you for additional items and tell lie after lie to induce you. Of important note, Robert told me he worked in shipping and yet he was trying to sell me an extended warranty and he shows up on the order as the Sales guy. I am also contacting the human resources department at Abes of Maine and contemplating going to the Attorney General's office in the state of New Jersey. Oh, and here was what 'Robert' told me about why they can offer me this other delivery 'deal' - -- We can also do this because we have two tvs going to your area and you are the second one. And, last but not least, the white glove service involves two individuals bringing the TV into the house and up or down one flight of stairs maximum. Only one guy showed up with the 63 inch TV, so I played the role of the 2nd guy. Outfits like this create two key inequities in the marketplace - - one, make it more difficult for upstanding retailers to maintain revenues because they will avoid lies, deceit, hard sells, law breaks, etc and two, do disservice to themselves and their employees. I read a post today where a guy talks about how he was assured by Abes of Maine Management that they will not tolerate such activities and that is absolute hogwash. Avoid Abe's of Maine if principal, morality, ethics matter to you and, if they don't, well, rest assured it is unlikely you will have a seamless experience. This outfit makes Enron look lawful.  

This review was modified by its author, Slaterz, on 11/20/09 11:43 AM.

This is my first experience with Abes Of Maine and I found their service to be outstanding. I had been browsing the website and was making a decision to by a digital camera which came with an offer for a free 2GB Secure Digital Memory Card. On Nov 17th when I decided to purchase this item, I noticed that the SD card was no longer being offered on this item.  
I then called the 800 number and got Sheldon, when I explained the situation to him he promptly offered to include the SD card with the item. He was very professional and took my information accurately. He advised me of the extended warrranty and accessories available and was very affable when I declined them.  
What impressed me was that I got confirmation Email and notification from UPS with tracking number on the same day Nov. 17th. I received the package on November 19th.  
I would buy here again and will recommend this site to all. Thanks Abes.

A NIGHTMARE from start to finish!I couldn't believe a company like this could still be in business!! Abes of Maine SOUNDS so honest. In reality, they are THUGS FROM NEW JERSEY. After you make an online purchase, (mine was an LCD tv), they will call you to verify the order. They will pressure you to buy things, telling you that if you don't buy the warranty today, you will not be able to buy one later. Total LIE. (You have at least a year). Also, they will sell you cables for $100 (that you can buy on Amazon for $8) They will tell you that you can return it if you don't need it. Good luck with that!!! I ordered FREE shipping. They sent it expedited for $83. When I tried to have that charge removed, they refused, calling me "unfair" because I did get the tv quickly. Do NOT give these people money from a debit account. The only thing that saved me in the end ,was that I chose "bill me later" and had not actually paid for it yet. You will have your order taken by a friendly guy. Then, when there is a problem, you will deal with abusive, dishonest thugs,that yell at you and call you names. THE MONEY I SAVED DID NOT MAKE UP FOR THE HOURS I SPENT TRYING TO GET FALSE CHARGES REMOVED. And those glowing reviews you see online? I'm pretty sure they write them themselves.

If you're like me, an online shopper, shop here. Easy, fast turn around time, and couldn't beat the price. Had an issue with the shipping, but that wasn't there fault and they more than made it up to me. Customer service was one of the best I've dealt with and it's been alot in the past few days. And by the way, I'm picky. Consider me a satisfied will return customer...

Order arrived quickly and in perfect shape. The price was very competitive and I would not hestitate to order from ABE'S of Maine again.

On 10/29/09 I ordered a Plasma TV from this store. On 10/30/09 I received a call from 'William' ostensibly to verify my order but it was an attempt to sell me a warranty, special shipping, cables and other hardware,etc. I refused the added items. They immediately charged my credit card for well over $1,000 and then sat on the order without shipping. I waited almost a week and then called Customer Service. They told me that they had shipped the TV but it had been damaged by the trucking co. so they would send me another. I waited a total of two weeks and then called Customer Service again & spoke with 'John' who after hearing my story and researching the problem told me that the replacement for the damaged TV had arrived from the factory with a crushed corner on the box and they didn't want to send that out to me since the carrier had damaged the first load. I told him to cancel the order and refund the funds he had taken from my credit card account. Five days later I received a email from Abe's saying they were crediting my account.  
Incidently: Abe's of MAINE is not in Maine. They give their location as NEW YORK but they are actually in NEW JERSEY.

I have been wanting this espresso/coffee maker combinationa machine for 2 years, but the price stopped me from buying it new. Abe's of Maine had the cheapest price on the internet for this product. Although refurbished, all parts were present, including the instruction manual and it was in the original box, just as if it were new. Keep in mind that I have been searching for this machine for 2 years now, even as a used or refurbished item. Abes had the best price of anyone on the internet. I even got a call from customer service after I received my item to make sure I was satisfied. I will do business with Abe's of Maine again and I will let other know about the deal I got there.

Update: 11/17/09  
I was contacted by David today but was unable to speak to him on his initial contact attempt. He then sent me multiple emails regarding my case. I gave him a call and he said he would like to work things out. He agreed to send me a new unit that same day and have the damaged unit sent back to him upon delivery of the new unit. I am eagerly awaiting the new tv and hoping that it arrives in good condition. I am optimistic that this situation will be resolved which would greatly change my opinion of Abe's of Maine in a positive manner.  
 
11/16/09  
I spent $1600 of my hard earned money on a 50" Pioneer KRP-500M from Abes of Maine. I regretfully made the mistake of buying from them because of the low price and a friend's recommendation. Never again will I make the mistake of buying anything from them and neither should you.  
 
The product I had ordered had a foot long crack in the upper left hand corner. The crack is nearly impossible to see unless you shine a flashlight on it, look at it eye level and about 4 inches away. I have now learned that this is a very common problem for this unit caused by mishandling of the unit. The issue has been documented on a msg board with nearly 100 cases of the cracked display. Most of the other etailers have no problems with sending out a replacement unit. This is not the case with Abe's due to their "No return, there is nothing we can do" return policy.  
 
Upon discovery of the crack, I spoke to an Abe's customer service rep and they requested that I send in a photo of the damage which I did the same day. Mike S(a buyer)said they would file a claim with Icat(shipping company) to which he said my claim was denied and there was nothing he could do. I then later called and spoke to another customer service rep and was again told that there was nothing they could do. He then had a manager call me who again told me there was nothing they could do and told me to contact their general manager. It seems like they are just trying to give me the runaround and waste my time.  
 
I will do everything in my power to get my hard earned money back and let it be known on forums, social networking sites, price comparison sites, etc that they are a scam of a company.

This review was modified by its author, vr6gt1, on 11/17/09 4:34 PM.

Abe's of Maine provided excellent service. They kept me informed via email at every step of the process. The camera arrived quickly and works great.

I had some problems with this comapny and they fixed the problem.

This review was modified by its author, paulcorr, on 11/16/09 5:10 PM.

I don't write reviews of stores. Ever. But this store pissed me off so much that whenever I see an ad of theirs, my blood boils. The only reason I shopped there were all the good reviews. Now, I suspect that they were all fabricated.  
 
I purchased a TV-stand/media center in July, 2009. Other than the automated reply on the day of order, there was no communication from them. The order status on their online page hadn't changed in two weeks. I called only to get a VERY rude salesperson who basically told me that they'd tell me when it shipped and if they hadn't emailed me that it shipped then it hadn't shipped and there was no need for me to call them.  
 
When the package finally arrived, it was nearly falling out of the very poorly packed box. I can't imagine that this was the original shipping box. It looked as if it was pieced together from bits and pieces of cardboard they had lying around. My impression was that this was a demo unit that they finally shipped when they couldn't ship me a new unit.  
 
Because of the size and weight of the unit, I decided not to return it as the return shipping fee would probably be more than the thing was worth and it would mean having to deal with the amazingly annoying employees at Abe's of Maine again.  
 
I left a message about my disappointment with them and, surprise surprise, heard nothing back. "We got your money, sucker, now get lost!"  
 
Do yourself a favor, DO NOT SHOP THERE. Shop ANYWHERE else. You have been warned.

This review was modified by its author, yogimae, on 11/14/09 5:46 AM.

10% lower price than anyone else online. I paid $0.00 for FREE shipping. I live on the opposite coast of the USA and the same day google checkout said they charged me, the unit arrived at my door. I was so fokkkin surprised. It took 2 days (because they had their supplier ship from their wharehouse in my state)!! Saves them money and keeps me happy. I'm currently waiting for a replacement of a defective unit on another purchase (via Amazon.com) and I'll update later, but it seems their Amazon department (Victor) knows how to take care of his customers!!

This review was modified by its author, ChaiBabbaChai, on 11/14/09 1:39 AM.

Sheldon was absolutely wonderful!! He was very professional and willing to answer all of my questions and did not try to rush me off the phone. I truely enjoyed working and ordering from him. I had not had such a positive experience with a co-worker. Made it a pleasure and renewed my faith in Abes of Maine.

Great service, knowledgeable staff, very good prices plus I got free shipping & a $10 loyalty coupon to boot. Shipped the Zoom recorder and SD memory card the next day and received it a few days later. Not the first time I've ordered from them. They have good customer ratings on several sites. Important for 1st order since some sites can be real dogs...just check out some of the horro stories on resellerratings.com or other sites. ABE's is a great place to buy from, with helful staff, fast shipping and very fair & competitive prices.