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Store Rating and Reviews Abe's of Maine

Homepage: http://www.abesofmaine.com
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and respond to customer issues.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 8.55 / 10
Six-Month Reviews: 269
Lifetime Reviews: 735

   


Lifetime Rating: 7.10 / 10
All Stores Avg.: 7.80
7.80 Pricing of Products and Services
7.64 Likelihood of Future Purchases
8.17 Shipping and Packaging
6.77 Customer Service
5.00 Return or Replacement
Show Reviews Read all 735 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
5 Fernwood ave  
Edison NJ
customer support email:
davidv@abesofmaine.com
phone:
1800-992-2237 ext 203
customer support:
1800-992-2237 ext 203
business hours (est):
10:00AM - 7:00PM Sun  
09:00AM - 9:00 PM MON-THURS  
09:00AM - 3:00PM FRI  
SATURDAY CLOSED

FAX: 253-369-6074


 Abe's of Maine Customer Reviews
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Reviews 1 - 15 of 721 1 | 2 | 3 | 4 | 5 | .... | 49   Next Page
Very Satisfied
Reviewer: xo0 (1)
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9/1/08 6:16 PM
Excellent customer service. Always professional and helpful.  
 
Highly recommended.

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Very Dissatisfied
Reviewer: 2003Fatboy (1)
Click Here to See the Profile for 2003Fatboy

8/29/08 4:25 PM
Terrible experience. I would not recommend them to anyone. I would glady pay more from another site as long as the site simply delivers on their promise. I ordered yesterday morning and paid to have the product overnighted because I needed it this weekend. I just found out that it won't be here until Tuesday (notified from UPS of course not AOM). That is 4 days later than promised. 4 days later than I paid for. When I contacted them about it they were rude and transferred me to customer service...customer service that had been closed for over 3 hours and they knew it (standard Friday operating procedures). I literally wasted today waiting for the delivery and the next 3 days were built around the delivery of this product. They lie, plain and simple.

Very Satisfied
Reviewer: dwilli13 (1)
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8/28/08 12:18 PM
Excellnt company to deal with. Had my item shipped next day. No problems at all. Will definetly be dealing with again.

Somewhat Dissatisfied
Reviewer: Mars10 (1)
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8/28/08 9:17 AM
Abe's of Maine possibly has the worst customer support of any online retailer. After contacting them after over a week of my item not shipping they told me they would call their buyer about the product. After waiting on hold, I asked him if it was normal for him to make people wait a whole week for an item to ship or even look if you have it in stock. He said they don't normally keep this item in stock (even though it said it was in stock online) I also asked him if he could upgrade my shipping due to having to wait an extended period of time. He basically said that it was not his problem and it was his supplier.  
 
What wonderful customer service. I will never order anything else from here and I will warn all my friends and co-workers to do the same.

Very Satisfied
Reviewer: candiej (1)
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8/28/08 8:50 AM
Wonderful transaction. Quick shipment. Love product. Love price. Would definitely buy from again.

Very Satisfied
Reviewer: major64 (1)
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8/27/08 6:11 PM
I ordered a camcorder which was approx. $200 less than I could find it at another legitimate sales site. I received the camcorder 4 days later in a factory sealed box. A salesman called me to confirm the order and tried to sell me some accessories. He was real nice and did not use high pressure tactics. I would definitely shop at Abe's again.

Very Satisfied
Reviewer: yogaesh (1)
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8/27/08 1:45 PM
Excellent experience. Got a great deal on my Nikon D40 dSLR. Perhaps it was because the product was not manufactured in USA. But given the warranty, the rate and that no false promises were ever made, I'm fine with it. From the time I ordered I was constantly updated about the order status via email, the order was delivered right on target date and I had no reason to worry whatsoever. Strongly recommend the store and will shop from here in the future.

Very Satisfied
Reviewer: sonhox (1)
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8/27/08 12:45 PM
Order some HD-DV Sony tape, got the order promptly. I also order the Sony HDR-HC9 from them back in March/08. Order arrived on time as expected. Highly recommend the company

Very Satisfied
Reviewer: hhs_999 (1)
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8/27/08 12:24 PM
I have ordered photo gears three times from the seller, including a Nikon dSLR, without any issue. Their price is among the lowest and shipping is fast. Very happy and would buy from again.

Very Satisfied
Reviewer: Caravan 3120 (1)
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8/27/08 10:59 AM
Best price around, shipping on this camera was free.Order shipped free within 2 days. Received in perfect condition with usa warranty and all manufacturers original items. This company keeps you informed every step of the order and delivery process and follows up on orders to insure your satisfaction. This is a company who treats you as you want to be treated. I recommend Abe's of Maine

Somewhat Satisfied
Reviewer: jojosamad (1)
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8/27/08 10:54 AM
fast shipping, product as expected.

Very Satisfied
Reviewer: Shera365 (1)
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8/27/08 10:46 AM
Excellent Service had the product in my hands in less then 24 hours. What more can you ask for.  

Very Satisfied
Reviewer: houseofboys (1)
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8/27/08 10:39 AM
No problems! Ordered camera on-line on a Friday w/ free UPS ground shipping. My item was shipped on Monday and received the following Monday. The price was EXCELLENT and I've had no problems with the camera. I haven't had to use customer service at this point, so have no experience there.

Very Satisfied
Reviewer: bobcat33 (1)
Click Here to See the Profile for bobcat33

8/27/08 10:03 AM
I have ordered a few items with Abe's of Maine. Always received prompt shipment and good customer service. Prices are good too.

Very Dissatisfied
Reviewer: david3188 (1)
User Rating: 
Click Here to See the Profile for david3188

8/26/08 5:23 PM
I ordered a Panasonic Lumix DMC-FX500. This company sends me an email with a receipt charging me $318.95 for it. Thinking something is odd, I check the site: $304.95. Essentially, they overcharged me 15 dollars thinking I would not notice.  
 
Not only that, earlier today, I received a call from an Abes of Maine representative saying that the camera comes with an inferior battery that will last 20 minutes and that I would need to buy a new lithium ion battery. Supposedly, he would sell it to me for 50% off at $44.95. As a student, I was about to go to class, so I agreed.  
At the same time I was checking the price of the camera, I checked the Panasonic website. The camera comes with a battery that's good for 280 shots. Abesofmaine.com claims to sell all products new and with all factory accessories, so the representative was flat out lying. TO ADD FURTHER INSULT, the price listed on Abesofmaine.com for the very battery that the rep that called me was claiming to give me a discounted price on was just $29.95. In other words, the rep was trying to sell me something that I DID NOT NEED for a price HIGHER THAN ON THEIR OWN SITE!  
 
This is ridiculous. I called customer service and was left on hold for over 15 minutes (I called multiple times).  
 
I seriously discourage anyone from purchasing for this retailer. I have yet to hear back from the company. Until they reply and start performing actual business without this ludicrous trickery, my advice will remain to AVOID THIS DECEITFUL COMPANY.

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