Computer Hardware & Software
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"I bought a computer from them in 2001 - at the time i lived in NYC, but from Cleveland. During xmas holiday I came home and had them fix my computer, instead of installing a 80mg HD drive they gave me a 40. Regardless they fixed it. Their operation is a 3000 sq foot warehouse in Solon, OH - Classic eastern european biz. Fast forward to April of 04 and my computer crashed bad. Took it up there (in person_ and they fixed it for free - new motherboard, plus they cleaned out the entire computer, replacing the fan as well. They were able to recover my HD and saved me a zillion problems. No charge for anything. However, it appears that they are now closed down - at least their website is. If anyone wants me to check what is currently in their current location, i will drive out there! "
"They are unreachable by all listed telephone numbers and E-commerce. Their "5 year platinum warranty" is now apparently useless. I bought a complete system 11/17/02. The motherboard failed 11/08/04. They must have changed the business name or relocated or both. Beware."
"Purchasing from this company is easy, good prices. But next to impossible to get rma service, depending on how THEY interpret the warranty. We have a computer system with a 3 year warranty, stated first line on the invoice. When we sent a cpu back taken right from the machine and sent in for rma, they would not rma it because it did not have their barcode on it. Which would be understandable except according to them, they put on all parts in the machine, I found several machines I bought from them with several parts inside the machine with NO markings on it except the mfg. model no, and in the case of cpu's NO barcode on any of them. They could not explain this except to say they put barcode stickers on the parts."
"If you buy computer supplies, you need to try A-TACK INC. The prices are fair and the merchandise is quality. Their shipping is fast and well packed. If they can't supply a part you've ordered they'll call you and E-Mail you. They'll suggest options for substatutes. If you need to call them you'll talk to a human, a REAL LIVE PERSON!!! E-mail them they'll answer your E-Mails. They're personal and care about the service you receive. My son and I purchased supplies from another company for years but they've recently had hard times and they put us on A-TACK INC...We wish them the very best and want to say thanks......."
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