5/5

posted Mar-12-2011

"I ordered an old Western Digital Hard Drive to replace a dead one in a mirror that I run. Not many stores left have this drive left in stock, let alone stores located provincially (BC), so it was fate that A-Power had it.

Price wasn't the rock bottom that I could find for the drive, but only a couple of dollars separated them from the cheapest, so they were definitely competitive.

Their website stated that they only had 3 in stock when I ordered so I called their 1-800 # (a plus) to confirm availability and I didn't have to navigate a sea of automated prompts and didn't have to wait at all to talk to a human.

I received an email with a copy of the invoice and received an email with shipping notification and tracking # when the item shipped (which was the same day as ordering).

Since hard drives are one of, if not the most fragile component of a pc, I'm skeptical and critical of packing jobs whenever i order them. They did a good job double boxing the drive and completely surrounding the drive with lots of air filled packing material and foam.

I'd recommend ordering from them again."

This review was modified by coho66 on March 12 2011 07:19:36 PM

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4/5

posted Oct-22-2009

"4 out of 5 stars. They made a mistake on the order (wrong item, missing parts) but corrected everything and covered all shipping costs. Would have given them 5 stars without the error. Would have given them 0 stars if they did not correct the error. Would have given them 1,2, or 3 stars if they gave me any level of difficulty in resolving the issue. In the end, they get 4 stars because they were very co-operative, and they corrected the error 100%."

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5/5

posted Apr-18-2005

"I purchased a Viewsonic G75 from A-Power. I phoned to order the monitor on a Monday and on Wednesday that same week it was there for me to pick up."

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4/5

posted Dec-24-2004

" This store always has great service. When I had a
video card go bad they offered to lend me. "

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5/5

posted Mar-30-2003

"excellent service, great support
couldn't say enough about them
although it'd be nice if they had more parts in stock, that's my only complaint
everything else has been perfect, purchase products quite frequently and usually have no problems and if any, replacement and warranty has been great"

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5/5

posted Dec-15-2002

"add
"

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5/5

posted Nov-02-2002

"An excellent source for local parts cheap! If you want someone to hold your hand and walk you through the start menu in Windows, call Dell. If you want parts cheap with minimal attitude, contact A-power."

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1/5

posted Jul-24-2002

"Bought my computer back in march, and have been able to use it for one month since, due to their poor installing skills, and lack of custmer support. After they ruined my processor, they wanted me to buy another one for list price! I will NEVER buy anything from them again, as this has been the biggest hassle I could imagine. Makes me think twice about trying to support local companies, I'm going to be buying all my stuff from notable companies like newegg from now on, instead of wasting my money on rip-off artists like a-power."

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