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"Like many people have noted here, shipping takes two and a half forvers. Prices are decent but the products are generally cheap second class garbage. I had three of eight multi-LED flashlights came in with one or more dead LEDs. When I told customer service they told me there was nothing they could do about it. Oh well, what do you expect from this kind of business. They're selling the stuff that's too flimsy and cheap to sell overseas - so they import it over hear and heap it on us, but not before making their cut. Companies like this are one step away from being a scam. Avoid like the plague."
"Product cost is half but cheap packaging and limited shiping times (looks like they Ship once a year). so if you in hurry ...not recomended store.....packaging is very poornot that item damage(lucky me)Never get notify tracking # (loos like paperwork done monthly)"
"Bought some flashlights and misc. alarm gear from them. Shipping was impossible slow (I think they only ship once a month) and the packaging was sub-minimal (everything in a loose bag), but the price was half of what everyone else was asking. My 7 watt LED flashlights rocks at lighting up the night."
"Ordered cameras, Order GUI stuck and accidently ordered 3 while refreshing-2 lond distance calls and 5 e-mails, none answered. Got products, not as advertised"
"While it took a bit longer than I'm accustomed to for my order to ship (Amazon and NewEgg have me spoiled), I did get everything I ordered, at an excellent price. AXShop even followed up with me two weeks after the ship date to ensure I received my items."
"Ordered twice with the buy one get one sale, stuff came within 2-3 days both times. $60 order then a $300 order. Flashlights and tons of USB items, cameras, hubs, card readers etc.They have temporarily shut the site, seems a disgruntled web employee decided to screw things up on the way out. Hopefully will be back soon."
"Though their products are cheap, you've to compromise for quality and their schedule. products are mediocre and shipping takes a week from order time."
"Their so called "Guaranteed Shipping" policy is a joke. My order didn't ship until 5 days after the "guaranteed" ship date. Why guarantee something you don't back up. And what happens when you break your guarantee? NOTHING! It is nothing but a hoax to get more customers."
"I do not recommend this store to anyone out there. My order was placed on Feb. 11, 2006 and I still have not received my order after two weeks and two email inqueries. That is way too long to wait for an order, considering it is only three items: an external HD enclosure and two flashlights. I have emailed the costomer service twice and received answers that my order will be shipped in two days, but both times I was lied to. Not only is my order not sent out, but I can clearly see that they are lying by checking the online order tracking, which shows that my order is still inside the warehouse, waiting to be shipped. My order has been in the warehouse for a week, now, and it still has not been shipped. I am currently considering cancelling my order and contacting the Better Business Bearu. DO NOT ORDER FROM THIS STORE."
"Good prices on things, but their shipping is incredibly slow. I waited a MONTH for something the size of an envelope. The shipping cost more than the products. Sloooow shipping made this a so-so transaction. "
"I placed two orders on the same day...One was for 2 items, the other was for 10 items. The one that was for 2 items arrived within 2 - 3 weeks. I'm STILL waiting for the one that contained 10 items. They sent me an email, finally, saying that one of the items had been shipped, shortly followed by an email saying my money for the item was being refunded because the item was no longer in stock. It WAS in stock when I ordered the item, and these emails arrived 3 weeks after I had ordered! I sent them an email asking why nothing has been shipped yet and my order was going nowhere, they replied that it was because an item was on backorder and my order would be shipped soon. that was almost a week ago, and it still has not been shipped, although the status of the order has moved forward. The status on their website of orders is confusing and inaccurate. If you order only one or two items at a time and you don't mind waiting 3 weeks to get them, you might be okay, but don't order any more than that on the same order or you'll probably wait "forever"...It's now been 4 weeks and counting for me with the order that had 10 items, and my order probably would not have moved forward at all if I had not emailed them threatening to cancel it. Also, when you order items, they say "x promotions left" on their site which is deceptive, because when I placed my order, the item they say is no longer available said the item was still available, yet now they tell me it isn't - supposedly that "x promotions left" is updated every 10 minutes or 30 minutes (can't remember which now), and I ordered them at around 1 a.m. which I would not expect to be a busy time of the morning. I also don't agree with their policy of charging your paypal as soon as they get the order rather than when the order ships. For those reasons, I cannot in good conscience recommend this site to anybody and there's little, if any, chance that I would ever order from them again. Cheap prices are great, but not if you have to wait more than a month to get your stuff, some of it never comes, and/or some of it doesn't work. I read one review where the person said 1 out of 10 of his items was defective - a 10% defect rate is NOT acceptable to me. I don't care what I pay, I expect the item to work as advertised or to get a replacement that does work or a refund. I just don't understand how anyone can think that it's acceptable to get a defective product just because it's cheap. No, I don't expect the same quality as I would if I bought name brands that cost a lot more, but I DO expect it to at least work."
"Great product with a great price. All of the orders i have placed with axshop have been delivered and the quality was excellent. i highly recommend"
"I purchased the Monifilm Sony PSP (Full Size) x 2Optical Grade Screen Protection for my PSP. http://www.axshop.com/details.aspx/sku-121/ The item clearly says x2. I was going to use them on my PSP and the Epson P2000. When I received the package, after painfully waiting for more than 3 weeks and sending 3 emails, I opened the package and there was only 1 sheet. I emailed them and they replied that it only comes with one. Don't buy from these guys no matter how cheap it is."
"I understand that other users have had problem with this company, but I have ordered from them twice and placed another order two days ago (Jan 31, 2006 - will report on that order later). Out of 10 items ordered, only one was defective, an ipod car charger. They replaced it and even refunded my return shipping costs. I am satisfied with this company so far. You have to examine the product page carefully because most, if not all, of their products are likely to be inexpensive asian imports, and you get what you pay for."
"Horrible experience!I ordered a 'Wireless Mouse w/ Hidden USB Receiver' and received a different mouse instead. I tried contacting the merchant to get an exchange; however, all my attempts via email went unanswered. I called their number, which is listed on the website, only to repeatedly hear a prerecorded message that "representatives are busy".It took filing a complaint with Paypal just to get a response from them.These guys are crooks.Cheap prices don't justify horrible customer service. "
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