I ordered a custom computer primarily for gaming. With a $1200 budget I was suprised at how well I could configure a strong set up from their website configurator. With more options available than many other computer sites, I was able to select top quality parts.  
 
I shopped and compared with other custom computer websites, and found AVA to be the winner, especially since they provide a 3 yr warranty. I ran into a couple of questions regarding my order and was answered very quickly in a professional manner. My computer arrived very well packed with all the product information papers well organized. The wiring job was the neatest I've seen. Runs perfect.  
 
I certainly will do business with them again.

I ordered a custom notebook. I love my computer, and I use it everyday. The price was great, too.

They packed the computer very safety, it took long time to be shipped, though.  
 
Also, they have a message board that I could ask anything about my order, and they answered quickly.

The short version: AVA Direct built a high quality PC for me to my exact specification at a reasonable price and delivered it on schedule.  
 
The long version: Having been a customer of another custom built PC supplier for the past 7 years, they were the first place I looked at when it was time to buy a new PC. I found that they no longer offered a case that was suitable for my needs, nor did they offer the selection of parts that I required.  
 
My search for a new vendor lead me to AVA Direct. I was impressed with the large selection of parts they offered (a choice of more than 200 PC cases) which included everything I required.  
 
I researched what I needed and was able to come up with a design that matched my needs exactly.  
 
The order process was smooth. I used the website to configure my order and receive a quote. I then called AVA to speak to a sales rep. Joe who took my call was friendly and a pleasure to work with. We reviewed my configuration to ensure compatability. He asked intelligent questions about how the PC was to be used and made helpful suggestions.  
 
Joe explained the overall process, which includes the completion of a credit card authorization form, the ordering of the parts, build, quality assurance and shipping. The process took exactly the time quoted (three weeks) from order to delivery.  
 
The PC arrived well packed, with a dual layer carton, lots of packing material and an air pillow inside the pc case. All of the extra accessories, manuals, cables, CDs, etc were included.  
 
The PC included an OEM copy of Acronis True Image 10, used to backup / restore the initial configuration to a secure area on the hard drive.  
If you do not already own a copy of ATI10, there is an option to upgrade to the full version (which I recommend).  
 
The PC was installed with the minimum required software, the extras may be installed from the provided CDs.  
 
I was impressed that I received a followup call from Joe after I had the PC for a few weeks, to see how things were and if I was happy with my purchase. This was a very nice touch.  
 
AVA Direct is a company I would buy from again and I have no hesitation in recommending them.

This review was modified by its author, SRM1964, on 5/7/08 5:54 PM.

AVA Direct is everything one could want from a custom computer builder: great price, great selection, great service. I have recommended the company to friends, which is the best compliment I could pay AVA Direct.  
 
John Holecek, Kansas

Very Knowledgable staff - I had a very specific need / environment for the computer to operate in. I wanted a computer with 4 video heads out - all of which to be capable of at least DirectX9.0b or later for the visual graphics & rendering output we would send to them.  
 
With the computer from AVA we are able to play 3 separate instances of / off the same DVD in the DVD tray (not off the hard-drive) layered over a full screen visualization element (on screen 2) with an addtional 3 separate mpeg visual elements also layered over the same visualization (on screen 3) and also produce song lyrics over a separate motion graphic (on screen 4) - with screen 1 being the operators LCD screen of course. The computer handles all that without any skips or stutters - most remarkably to me is playing 3 different instances off the same DVD in the tray without a hickup. I checked the CPU usage and with all that I was able to push it to 82% max - so it was working but still not screaming... specs = AMD Athlon 64 x2 Dual-Core 5600+ 2.8GHz with 2G PC2-6400 DDR2 800MHz RAM on an ASUS, M2R32-MVP, AM2, AMD 580X CrossFire, 1GHz FSB motherboard and 2 GeForceŽ 8600 GTS 730MHz, 256MB GDDR3 2.26GHz, PCIe x16 on board for the 4 DVI outputs (2 DVI on each card).  
 
Needless to say I am very happy with the system and the support team which made this a nice transaction. I did have 1 minor configuration issue when I took the computer 'out of the box' but the staff at AVA made it their priority to assist me and walk me through the necessary steps to correct it.  
 
It was a pleasurable experience and I am looking to make at least 2 more computer purchases through AVA within the next year if not sooner.

i give ava a A+ for the custom laptop they built for me it runs cool and quiet.and it can run any game my desk top does.

Very pleased with the whole process, very wide choice of parts, excellent customer support, very professional build quality. I did have a few very minor issues, however I very promptly received answers to my questions.  
I would highly recommend them based on my own experience.

I just wanted to say thank you so much to the sales department who spent the time with me to help build my dream computer and really cared about where my money was spent. I have never had customer service of this high quality before. Even the accounting department exceeded my expectations of customer service by taking the time to make sure the money was transferred without error. I am a Deputy Sheriff who spends most of my relaxing time playing video games to relieve the stress of being a law enforcement officer. Not having to stress about the quality of the computer and the professionalism of the company making it is a major relief. I will recommend everyone I know to purchase from avadirect, and I will make all computer purchases from you in the future. Thank you once again to the amazing team at avadirect.

Great service and excellent product. Ava has competitive prices and top of the line support for the products they ship.  
 
Thanks again,  
 
Paul