ANSgear / ANS Xtreme Performance / ansxtreme.com Reviews - ansgear.com Ratings at ResellerRatings

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ansgear.com

Sports & Outdoors

Rating 7.50/10 1,060 reviews

7.50/10
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All Customer Reviews (1,075)


Rating 2/10 1/5
modified review posted Dec-29-2012

"I purchased a new inline regulator from ANSgear ($70 part) and was EXTREMELY disappointed with not only my purchase, but with their customer service.

The part I received had dings and scratches all over the chrome surface as well as tool marks on the threads. The retail packaging, not the shipping box, was is even worse condition; the sides were a beat up and ripped apart.

I contacted ANS gear immediately about my purchase and did not receive a response for eight days. In the response, I was told there is nothing ANSgear/extreme would do for me. They said if I wanted to complain or try and receive a replacement part, I should contact the source company of the part.

I did some research and found many reviews similar to mine with customers receiving used or faulty parts. They had the same results as myself: NOT getting their money back or receiving a working replacement.

I am VERY disappointed with this company's business policy as they do not care about their customers. They have not only list my business, but all of my friend's business as well.

I hope this review is very useful to anyone looking for insight into this company. My recommendation is to take your money elsewhere and not purchase from ANSear/extreme.

Thank you,
Unhappy Customer"

Rating 6/10 3/5
modified review posted Dec-10-2012

"Item prices were fair here. Shipping was free over $100 - so I added a few things to get the free shipping. Even with free shipping transit time was good: I got my order within a week from CA-->FL.

Unfortunately, an item I ordered did not fit properly, so I asked for an exchange. They were glad to do it, but I had to pay shipping both ways. The item was a small pair of gloves, that weighed a few ounces, and they wanted $10 in shipping costs for my replacement set. I was already paying for return shipping of the incorrect size, and I do not feel $10 is a fair shipping price for such a small item. I am disappointed they would not take care of me any better.

I will most likely not be shopping there again, as I feel there are other retailers that will work harder for my business. Additionally, the rep on the phone was not very friendly, it felt like I was interrupting him."

Rating 10/10 5/5
modified review posted Oct-24-2012

"This was my first order with ANSgear and everything went smooth. I purchased a gun, mask, tank and loader. Everything was packed very well and I would defiantly order from them again. I got everything at sale prices so I saved some good money. "

Rating 10/10 5/5
modified review posted Jul-29-2012

"ANSgear is my top choice for purchasing gears, as they have an online consultation service, which we can post queries and get their fast responses.

Also, it's one of the safest shop, to purchase your gears online and expect a reliable delivery, right up to your doorstep."

Rating 4/10 2/5
modified review posted Jul-27-2012

"Not allowed late changes (even minutes after order).
Not informative about the international tracking options.
Good responsive feedback.
Good range of products.
"

Rating 10/10 5/5
modified review posted Jul-27-2012

"perfect atention shiping time was very fast the product arrived in perfect conditions I totally recomend to buy in ANSgear"

Rating 10/10 5/5
modified review posted Jul-25-2012

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Rating 10/10 5/5
modified review posted Jul-24-2012

"Excellent, i loved the help i got via phone and text online. although my gun has problems out of thebox that is that manufacturers problems and not yours
thanks for everything "

Rating 6/10 3/5
modified review posted Jul-23-2012

"Sorry it took so long that I sent this, but my experience with my order was ok. I ordered a new paintball gun, very satisfied that it came in a day before, even with the problem with my order since the loader I wanted was not in stock, so I was not able to use it right away. So I was very mad that I can order something that is not in stock. Now for the podpack, I love the feel, the look, but I looked closer at one of the straps, if your looking at the back, the one on the left is very loose and wasn't sown properly. It looks as it was never sown on. So sad that it looked as if it were not in perfect condition. Hoping I can get a few dollars off because of it. But over all happy that my stuff got in."

Rating 10/10 5/5
modified review posted Jul-23-2012

"I allways find what i need, everything went as expected"

Rating 10/10 5/5
modified review posted Jul-22-2012

"I am extremely satisfied with ANSgear. All items ordered were shipped and received within the time stated. I will definitely shop more with ANSgear in the future. Many thanks!"

Rating 10/10 5/5
modified review posted Jul-21-2012

"Awesome as always!! My number 1 choice for paintball gear and apparel!!"

Rating 10/10 5/5
modified review posted Jul-20-2012

"My overall experience with ANSgear was fantastic. Got my stuff on time and got it mixed into my setup as soon as I got it all out of the box and looked it over for any flaws. Only thing I found was a small crack (1/4 in) next to the feedneck screw on the Halo kit, but nothing worth sending it back."

modified review This review was modified by p8ntballer_100861 on August 07 2012 09:16:42 PM
Rating 2/10 1/5
modified review posted Jul-20-2012

"Not very good at all! This was the first time I actually decided to order from somewhere besides eBay and I wish I wouldn't have. The pants I bought were the incorrect size, by about 3 inches on the waist and when I called to tell you this, you told me that it's not your fault and the best you could do is not charge a re-stocking fee. Well of course I'm not paying a re-stocking fee. And I am responsible for the shipping charge back to you. I will never order from your site again. "

Rating 10/10 5/5
modified review posted Jul-19-2012

"Everything came in a timely manner and in excellent condition. No problems or concerns to report."


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