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Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 9.84/10 83 reviews

    9.84 / 100
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    AED.com is a merchant member
    AED.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,875 merchant members.
  • AED.com contact information

    • Address: 1001 Flagpole Ct.
    • Contact: info@aed.com
    • Phone: 855-233-0266
    • Customer Support: 855-233-0266
    • Business Hours: 8am - 5pm CST, Monday - Friday
    • Fax: 615-786-0896

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing Rating 9.33/10 9.33/10
    Chance of future purchase: Rating 9.67/10 9.67/10
    Shipping & packaging: Rating 9.64/10 9.64/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

All 83 Customer Reviews

Rating 10/10
5/5
modified review posted

"The staff at AED.com are very helpful. A minor hiccup in my order was quickly resolved and there was followup to ensure everything was satisfactory. I would happily recommend them to any person or organization who is looking for an AED soloution.

I particularly like the fact that through their re-certification program, individual consumers can more readily afford to acquire an AED.
"




Rating 10/10
5/5
modified review posted

"The AED was exactly as advertised. Delivery was exceptional fast and the device arrived in excellent condition."


Rating 10/10
5/5
modified review posted

"I am very pleased with my AED.com experience. Shipping was really really quick. My AED shipped out the exact same day I placed the order. I also really appreciate the follow up call. This company has excellent customer service and I will definitely order from them again! "


Rating 10/10
5/5
modified review posted

"A great company! Easy ordering and quick shipping. Everything came as ordered. I will order from them again!"


Rating 10/10
5/5
modified review posted

"Overall, Very Pleased w/ Product Purchase. Keep up the Great Customer Service."


Rating 10/10
5/5
modified review posted

"Website was very easy to navigate. Customer service was knowledgeable when I called with a question. Order was delivered fast and even the back ordered item was delivered a lot sooner than they had anticipated. Great overall experience. "


Rating 10/10
5/5
modified review posted

"I am very happy with my DXE Medical experience. I was glad to find this company as I was having some issues with other companies who were back ordered on items much need at our university. DXE medical had the items on hand, great prices, and delivered quickly. The great service was such a shock that when i recommended the company to my superiors they could not believe the prices. now we have placed a large order and look forward to the continued quick service"


Rating 10/10
5/5
modified review posted

"I received excellent customer service when ordering our AED supplies. The price of supplies are comparable or better than that of other companies. Thank you for your excellence in customer service."


Rating 10/10
5/5
modified review posted

"I thought the information was very informative snd it seems you have some excellent products"


Rating 10/10
5/5
modified review posted

"AED and instruction manual provided by DXE Medical met my expectations by providing a clear straight forward instruction manual and an AED with a simple design. The wall cabinet has included the company name and number for easy accessibility. I feel confident having this AED available in my school with a sales department willing to answer any questions I may have."


Rating 10/10
5/5
modified review posted

"Excellent Product, fast shipping!"


Rating 8/10
4/5
modified review posted

"They forgot to install the alarm in the cabinet before they shipped it. When I called to let them know, they got right on it and sent the missing part overnight. Great customer service!"


Rating 10/10
5/5
modified review posted

"Very pleasant experience. Sales people were very helpful."


Rating 10/10
5/5
modified review posted

"I am very happy with DXE, they worked hard to meet our needs in our budget. Thanks for the all your help. Will do buy from them agian."


Rating 10/10
5/5
modified review posted

"The AED was as expected and we were even given an upgrade for free when ours was backordered. Thanks!!"