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  • AbeBooks / Beca

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
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    • option not available Customer Support
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 5.00/10 5.00/10
    Shipping & packaging: Rating 0.83/10 0.83/10
    Customer service: Rating 2.50/10 2.50/10
    Return/Replacement policy: Rating 1.25/10 1.25/10

189 Customer Reviews

Rating 10/10

"Ordered two textbooks through them, one from The Book Cellar and one from Orphans Treasure Box. Each book arrived within one week or less. Both were the exact items I ordered, and the one from The Book Cellar was actually in better condition than their original listing. Both books were packaged extremely securely and arrived undamaged. I don't know why there are so many bad ratings for Abe, but my experience was first-class for an online transaction."

Rating 2/10

"I ordered a book on June 3rd, which they said would be 5-14 days. It is now July 3rd and it has not arrived. Tomorrow is a holiday, and the next day a Sunday, so if it ever arrives, which I seriously doubt at this point, it will have been over a month in coming. Their response-totally unsatisfactory. I teach and had wanted to use a story in it for a summer class-too late now. Never again! Caveat emptor! They are the worst. "

Rating 2/10

"Have waited 22 days for a book thats never arrived. When I chased it up, I was told it has been lost in transit!!! Shocking
They never even offered a replacement, I need this for university ASAP and have waited over 3 weeks to be told its not even going to get her. DO NOT USE

lyricsoflife's Avatar

Derby, KS
Rating 8/10

"I've purchased many books through AbeBooks the last few years. I have had a couple bad experiences with sellers but overall its been a great experience. I typically look up the sellers webpage before I order to make sure they look legit and respectable. I've actually found a few bookstores I order from directly now due to finding them in AbeBooks.
I wish they had some way of vetting their sellers, this would be very helpful. Overall a good experience using AbeBooks.

Rating 2/10

"This is the WORST place to get books from! I paid extra to get my book here within ATLEAST 10 days. After 2 weeks, I received nothing. Contacted them, they said wait 2 more days... still nothing. Highly Disappointed! I will NEVER order from them again. "

Rating 10/10

"Paid $30 for a single book. Waited - no book. Contacted AbeBooks, they told me to contact the seller directly. Seller promised delivery. Waited - no book. Asked seller by email to provide tracking information. No reply. Complained to AbeBooks. They told me to claim a refund. But their system would not let let me. Asked what I should do. No reply for quite a while - turns out they were trying to contact the seller, unsuccessfully. AbeBooks then refunded me, with an apology and a generous discount on a subsequent purchase.

This review was modified by eocdp on February 06 2015 09:43:48 PM

Rating 2/10

"I bought 5 books from abebooks. I received just 1. The money is from a public university and research project. I did complaints and asked about the books. Unfortunately it was not finished. (I am spending 3 months). Money back or send me the books. Valter vieira PhD"

Rating 2/10


Rating 10/10

"bought a Bible from the seller Fullerstone Books and was very pleased. book new as described and received in 3 business days. saved $30 over local bookstore that gave me a hard time on price matching. too bad about the bad reviews here. my experience was very pleasant."

Rating 2/10

"Ordered two books on Nov. 24,2014 hoping to give as xmas presents. Neither book has arrived 12/23/2014 inquired and both sellers claim they had been shipped. Requested a refund says its being processed 1/1/2015 still awaiting refund. Thought maybe this was a reputable company but now know better will call my VISA company tomorrow have them do a charge back."

This review was modified by petek153 on January 01 2015 12:26:51 AM

Rating 2/10

"This company is a ripoff with horrible customer service. I ordered a book from this company and the seller was listed in Houston Texas, with 5 stars, however, the next morning I received and email stating that the book shipped from Malaysia. The company would not refund my money. It will be my last order from Abebooks. How deceptive is that??"

This review was modified by justme. on December 29 2014 07:26:41 AM

Rating 2/10


bunch of scammers, beware dont buy your books from this company

i purchased a book in september that was listed as New but when i got it, it was cleary used. The book had torn pages, writing on it, the cover was coming apart and creases on the pages etc. I told them about it and they told me to send it back for a refund. I then asked how does the refund process work, they told me that they only refund for the purchased price and that i would have to post back out of my own pocket. This is completely ridiculous as the postage cost alone would cost me more then the book itself as we normal consumers are not entitled to corporate postal rates like they are. Also considering it was their fault they should cover the expenses and thats not taking into the account the time i would have to waste to pack and post the book back to them.

The only reason i bought from them in the first place was that it was the cheapest option as i normally buy from amazon or bookdepository. This was my first and definitely will be my last purchase from them. I definitely recommend you buy from somewhere else.


Rating 2/10

"The resellers on this website look to be scamsters. They add '[Please Read Carefully Before Buying]' note with clever disclaimers.

I urgently needed a book which was quite expensive. After looking through many websites, I stumbled upon Abebooks and found an international edition listed on its website which was much cheaper. When the book finally arrived, I was shocked to see a book with the same title but a "different author". I had to miss a few more class assignments and grades because of this!! And after having lost trust on these dubious resellers, I bought the book from amazon at full price.

This review was modified by nbcal94 on December 07 2014 05:39:01 PM

Rating 2/10

"Seller requested extra charges after ordering and payment done :("

This review was modified by ruiantonio on December 03 2014 10:19:01 AM

Rating 2/10

"I purchased a book and the seller said he didn't have it and cancelled the sale. 6 emails to get a refund, then they refunded for the book NOT the shipping. 6 more emails to get the shipping refunded. THEY CANCELLED I DIDN`T!!! Then I get my Visa bill and I have been charged for currency conversion. WTF? It's costing me money because YOU cancelled the transaction!!!!!! Contacted Rosalyn M. - AbeBooks Customer Support and was told it wasn't their problem. So ended up paying money for a book I would never receive because the awful seller was too lazy to take it off his listings. Take my advice and buy on ebay, amazon,chapters alibris or bookfinder4u!!!!! No issues with them!"

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