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Office Furniture, Machines, Supplies
30 reviews![Facebook share](javascript:share_rating("{"link":"\/store\/ABCink_18","store_thumb":"\/store\/thumbnail\/ABCink_18.jpg","store_name":"ABCink","store_rating":"0.00","total_reviews":"30"}", "store");)
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posted Mar-23-2011“Dear Customer,
We are extremely sorry for the inconvenience. In regards to the cartridges in your order it is always possible there may be defective cartridges within a batch and we offer a six month warranty incase a defective cartridge should arise and to assure our customers the quality of our products. We have contacted you and have agreed to take care of this issue. We appreciate your business and feedback in this matter.
Thank you,
ABCink.com”
5/5
posted Jan-22-2010![Share towwang review](javascript:share_rating("{"review_body":"Ordered at least 3 times from ABCInk.com. On all these orders the merchandise:<br><br>- shipped within 1 business day<br>- arrived well packaged and in excellent condition<br>- item count and type were correct (commendable due to the variety of bulk-order options they offer)<br><br>Have not had to return any items or contact customer service.<br><br>Their web site could use some improvement in tracking order history.","link":"http:\/\/www.resellerratings.com\/store\/ABCink_18\/comment\/534650#comment534650","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ABCink_18.jpg","store_name":"ABCink","username":"towwang","rating":"5"}", "single");)
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posted Apr-15-2009“We are sorry to hear about your dissatisfaction with your online purchase. Please note that everything we sell comes with a 30 day money back guarantee. Please contact customer care during regular business hours for further assistance. Thank you for taking the time to let us know your concerns.”
posted Feb-24-2009“The order was placed Nov 5, 2008 and delivered to the customer on Nov 8, 2008. The customer contacted us on Feb 13, 2009 for RMA. Generally our money back guarantee is only for one month. However, out of courtesy, we decided to allow RMA for inspection to the defective claim. The toner we received from the customer was 90% used! Due to the long time frame, we have determined that the customer has used the toner and rejected the RMA. We highly recommend customers to report any issues immediately upon receipt of products. When there is such a long time span between order delivery and report of defect, it is extremely suspect and we have no choice by to deny such return. ”
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1/5
posted Dec-07-2011![Share Virag review](javascript:share_rating("{"review_body":"I always ordered toner cartridges from them but their return policy will make it my last order with them. Made a mistake and ordered a drum unit instead of the toner cartridge. An hour after i got the item delivered i got an RMA number and was told about a 15% re-stocking fee. I\u0027ve never heard of being charged a re-stocking fee on an UNOPENED item!! ","link":"http:\/\/www.resellerratings.com\/store\/ABCink_18\/comment\/989599#comment989599","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ABCink_18.jpg","store_name":"ABCink","username":"Virag","rating":"1"}", "single");)
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![Share hy_tek review](javascript:share_rating("{"review_body":"ABCink is the same company as Meritline which has terrible service. I have ordered a couple times from them and the only good thing you can say about them is they are cheap in price. I ordered compatible Canon Inkjet cartridges that were no good and leaked all over my printer. Some were only half full of ink. They sent me replacements and they were bad too. Finally I wanted a refund after trying to make it right. They wanted to charge me for shipping back the bad cartridges they sent me. I just bought a couple cartridges from ABCink and the shipping and processing is horribly slow. It took them 3 days to even ship my order. Communication with them is useless they don\u0027t answer emails and can never give you a delivery date. They sell cheap cartridges of inferior quality that may or may not work. Their customer service is horrible. Why would anyone buy from these people? Unfortunately I didn\u0027t know ABCink was the same as Meritline until after I placed my small order. We will see if they get it right this time since it\u0027s impossible to cancel an order. Do not buy from these people to save a couple bucks you will be sorry!!!!!","link":"http:\/\/www.resellerratings.com\/store\/ABCink_18\/comment\/718038#comment718038","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ABCink_18.jpg","store_name":"ABCink","username":"hy_tek","rating":"1"}", "single");)
Share review![Share rjchavez review](javascript:share_rating("{"review_body":"VERY SLOW TO RECEIVE ORDER... Ordered placed on Jan 3rd, 2010. Today is Jan 11th and still have not received product.","link":"http:\/\/www.resellerratings.com\/store\/ABCink_18\/comment\/531101#comment531101","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ABCink_18.jpg","store_name":"ABCink","username":"rjchavez","rating":"2"}", "single");)
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posted Jul-30-2009![Share alllle review](javascript:share_rating("{"review_body":"Great price with free shipping, item arrived in 4 days via Fedex. Will definitely buy from them again.","link":"http:\/\/www.resellerratings.com\/store\/ABCink_18\/comment\/486569#comment486569","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ABCink_18.jpg","store_name":"ABCink","username":"alllle","rating":"5"}", "single");)
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![Share KSS review](javascript:share_rating("{"review_body":"Their email return service sucks big time.<br><br>I ordered this package, that was for my printer. When the ink come inand it was time to change the cartridges out, on the color we were fine, but the black was NOT. <br><br>Sent them several (5) emails asking them to get back to me to rectify the problems and to date they have yet to anser any of my emails.<br><br>Then have the nerve to send me more advertisements for their products. That will not happen here if they can not even satisfy their customers with their previous orders and make them right.<br><br>DO NOT ORDER FROM ABC INK, they DO NOT answer emails or satisfy their customers.","link":"http:\/\/www.resellerratings.com\/store\/ABCink_18\/comment\/480132#comment480132","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ABCink_18.jpg","store_name":"ABCink","username":"KSS","rating":"1"}", "single");)
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![Share eofeapr review](javascript:share_rating("{"review_body":"Very slow to ship. Not much on customer service, I sent emails and got nothing that looked like a live body on the other end.<br><br>I\u0027m glad the ink works OK, I\u0027d hate to have to need an RMA or worse.<br><br>The ink is \u0027repackaged or refilled\u0027 ,,, that\u0027s my opinion..<br>You can clearly see a band of scotch-tape that covers what looks like a glob of glue. Indicative of a canister that was refilled.<br><br>I will not use this service in the future unless there is a better way to ship at a price I can live with,,, but it\u0027s not very likely!<br><br><br>JRG<br>Central New York","link":"http:\/\/www.resellerratings.com\/store\/ABCink_18\/comment\/456344#comment456344","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ABCink_18.jpg","store_name":"ABCink","username":"eofeapr","rating":"1"}", "single");)
Share review![Share rgenthner review](javascript:share_rating("{"review_body":"Quick fast and easy. The price was so much lower than all the other companies out there I just don\u0027t get it! I had to email to ask why the part number was different than the original manufacturer and got a response late in the evening on that same night. Very pleased with my purchase and equally happy with the price and speed of the delivery!","link":"http:\/\/www.resellerratings.com\/store\/ABCink_18\/comment\/451472#comment451472","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ABCink_18.jpg","store_name":"ABCink","username":"rgenthner","rating":"5"}", "single");)
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1/5
![Share allonballon review](javascript:share_rating("{"review_body":"Terrible experience. Company blamed me for their poor product. Refused to refund me when the cartridge I got lasted under 200 pages (rated for 3000), saying it was empty. Guess it was almost empty when I got it. Do not buy cartridges here - they are scam artists with defective products.","link":"http:\/\/www.resellerratings.com\/store\/ABCink_18\/comment\/443455#comment443455","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ABCink_18.jpg","store_name":"ABCink","username":"allonballon","rating":"1"}", "single");)
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"Bad customer service, don't buy more than what you need. They offer refund or return, they will turn you down even only exchange. I had been order from them more than 6 years. They can treat loyal customer like that, it proof even worse with the new one. I will never do business with this company any more. They are not very cheap with few dollars for the original one, you will have better protection & service. "