I have ordered from these folks before and had simlilar issues with the shipping charges. But they changed their shipping charges to be based on how much $ your order is. If there is addidtional shipping due to weight or size, they have to have it posted as AD on the item. I ordered over 20 items on 11/4/09 and so far have received all but two items, which are on back order. I intially recieved the first item which fell into the AD category within 5 days of the order being placed. The next, rather large box, which contained all but the last three items arrived within 10 days of the order. I received another item via Postal Service on day 15. So far, so good. The other two items on back order, should arrive at their facility within the next two weeks. I guess I will have to wait and see how that goes. All in all, I have done most of my Christmas shopping without having to wait in line and listening to screaming children in over crowded stores. My shipping cost about $30 on about $300 worth of merchandice, but there is no tax added and were I am our tax is almost 10%, so I am ok with paying their shipping charges.

I have been waiting on this order since 8/21. It was shipped in 3 boxes of which I finally got 2 in late Sept. After MANY phone calls and being on hold forever, they finally agreed to MAIL me a letter that I had to sign and fax back saying I didn't have the missing box. They claimed they could not fax to me go figure but would mail it. It took 2 weeks for me to get this letter which I did fax back immediately. In the meantime they are burning up my phone lines telling me I am delinquent on my account and want money. They called me 3-4 times within 7 days. That was a joke. Finally I see in my account that the new order was shipped again on 10/22, 2 months and 1 day after my original order. So this new order shows several backorders, including the main item I wanted. I asked them to cancel it and they say that's not possible and that I just need to wait for it. You can never reach a person and its frustrating. Wait times are never less than 20 minutes. Ever wonder why they don't have a toll-free number? Besides these issues, they get you with the triple freight charges by sending items 1 at a time. They overcharge freight and handling so they make money on there too. My daughter rcently found another comnpany that sells the same product.(Lakeside) After this fiasco is straightend out, I am going to do a little consumer research and make sure its not the same company with a new scam. If they are legit, goodbye headaches and ABC.  
 
Guess what? Lakeside is ABC /LTD Limited. They aere just as bad. By the way i still have a billing isseu from Auguist and its now November. GEEZZZZZZZ

This review was modified by its author, Jazzyee, on 11/16/09 3:07 AM.

 
ABC Distributing is a ripoff! I bought what I thought was going to be my kid's christmas from there. They charged me $528 for it all. I thought I was done with it. Couple days later I was told there were two more charges made from them, 224 and 48. I call and am assured that as soon as everyhting is shipped there would be different charges made for the items shipped and the 528, 224, and 48 would be returned to my card. i cancel what I could because I cannot afford anymore charges being made. The 528 was returned but not the rest. I then find that there were 3 more charges made to my account after that and one of them was forced through so my account is now in the negative. I call again and am told that after the items are shipped the money should be on my card within 10 business days. Well today is the 10th business day. STILL NO MONEY! I call AGAIN and am told that she would have to have her supervisor call me back because she sees nothing like that in my account records. I am still waiting on that call. Well I was waiting on that call. I had to call them back. I was told they STILL couldn't find where they owed my money and that I needed to fax my proof to them and then it would take an additional 30 DAYS!!!! WHATEVER YOU DO PLEASE DO NOT BUY FROM THESE PEOPLE!

I do like their merchandise but think their shipping is high. Since alot of these items you cant get in a store and by the time you add the shipping its high but oh well. Would like them to ship everything in one order not several items at a time this way we will also save on S/H

Made a simple order totaling $34.30, paid by e-check,and received payment confirmation. Thinking everything was all set, we happily went about our lives.  
 
Yet apparently something was wrong with the e-check (although my account had the funds and we received the payment confirmation), but instead of notifying me and providing a chance to correct it, I received a letter from a debt collector two weeks later demanding an additional $30 on top of my $34.30.  
 
Upon calling ABC, the best they would do was to offer good luck dealing with their debt collector. I have never seen such a complete disregard for customer service.  
 
IF you order from these guys, pray there is no problems!!!!!

So my review (so far) may not be as bad as some of these that I have read... but, I need to vent anyway and I have a bad feeling about the remaining part of my order.  
So, I made a purchase on 3/25/09 of 2 products(a 3-pc metal rack collection and a corner litter box). (As of yesterday 4/6/09, I recieved the corner cat litter box, which to note- the box was delivered totally opened deformed). I called their customer service dept. on 3/31/09 to check when I could expect my order to be shipped out. They told me that both items were shipped out that very day. That afternoon I was provided a tracking # for the corner cat litter box via UPS. But, I still have not recieved any tracking information from them reguarding the 3-pc metal rack collection. When I called and spoke with someone from the customer service dept. I was told that this is because it has not reached a UPS Hub? So, as of today, it has been 6 business days since ABC told me that my order was shipped from their warehouse... Am I wrong to say that it should DEFINITLY be at UPS by now and be on it's way to me? Has anyone had this problem before? If it's been shipped from the warehouse and isn't at UPS... where has it been for 6 business days? Is there some kind of "limbo" that these lost orders hang in?  
Ugh! Horrible shipping process!  
 
 

I ordered a lot in early November thinking some of them would be for Christmas. I received several items which were delivered without any issues. Well, A month later, I recieved a back-order e-mail and I canceled the items as they would not arrive in time for Christmas. Well, while I was on vacation, cancelled items were delivered and I have been fighting for the charges since. My credit card company was asked by me to get involved and dispute was resolved in my favor. However ABC Distributing is mailing and calling me now to collect money. So you know, per Federal Trade Commission Cosumer protection, if you receicve an item you did not order, it's considered a gift. The company is not allow to collect money, or make you ship it back.If they are trying to collect money for items you did not order, it's a reportable federal crime. I just send ABC distributing a certified letter with all of supporting documentation of my claim that the items were cancelled timely, I made enough effort to resolve this matter for the last 4 months therefore asking them to stop harrassing me! Next step will be a report to BBB and Federal Trade Commission and a discussion with my friend, the lawyer! So don't let them pressured you in to paying out of pocket to ship items back to them, or harrassing you for thier mistakes and poor business practices. Know your rights and stand your ground.

I will never order from this company again and told them so. It took about 3 weeks to get my order which isn't so bad, except they send you an email saying it has shipped (plus about $10.00 in shipping charges per item) with a UPS tracking number, but you can look it up each day and it is never updated. They leave it as "Billing information received". I called them and the guy said " We don't update that and some people have their items and it still says that. Don't worry, it will be there." Real comforting. I ordered two items, and conveniently they had to be shipped seperate thus, charging my a total of $20.00 for shipping that I hadn't planned on. Also, the quality is exceptionally poor. I ordered 2 different toys for children and they practically fall apart in my hands - One cost me $20 the other $40! I am scared to give it to them. Oh, AND they come unassembled. YOU have to put everything together - from the wheels to the stickers! This was not mentioned on the description, but then the picture doesn't even look like the item! DO NOT ORDER FROM THESE PEOPLE! I don't kow how they are still in business. When I told their so-called Customer Service how dissatisfied I was and that I would never order from them again, he said Thank you and Have a nice day. I would send everything back, but that would cost me more shipping and they won't refund the shipping I paid them to begin with. I should have just taken $60 and threw it out the car window.

I ordered two items from this company online.Two t-shirts,nascar.I received one tshirt and was charged 9 dollars shipping! For ONE lousy shirt in a tiny little box.The next week I received the other shirt and was charged 3.50 shipping.Well the nightmare didn't begin there,I paid for the items with a money order.A month later I received a HUGE box in the mail,I could hardly lift it.It contained over 100 tshirts and an invoice for almost a thousand dollars with shipping cost.I called the so-called customer service,they told me that I placed that order and if I didn't want it,to return it.I would have to pay to ship it back.Over 50 dollars.I am still in a battle with these idiots.

I honestly Like this company. I must be the only customer they are nice to? Granted when I first ordered from them I did have to prepay 2 times (2 separate orders) Thats only to ensure you are going to pay for your order. And it did take a loooong time for the items to get here. But now I pay when I get the product, they send an invoice with the product cost and shipping put together. My shipping has been from $.27 to $5.00 I havent paid more than $5 in shipping on any item that I have ordered. Yes they do put shipping cost on each thing but it would be the same price if they weighed the box with everything in it. They dont tell shipping cost because they look at different ways to ship it, they look for the cheapest way to get it to you. I now get my orders within a week maybe 2 weeks. It is frustrating when you are first ordering cause you have to prepay but give it a few shipments and they will give you premium status and when you check out youll get the option of paying with Credit card or have invoice sent to you. You can pay online with a check, which is what i do. I have other people who want things so i order them, they write me a check and I pay for it online. But if you do pay online BE SURE you pay all your invoices at once. They do charge a $1.50 per transaction so pay for as many items as you can at a time.  
 
As for product quality, hmmmm Ive been disappointed. But that was on me. Ive ordered a few things and it not be the size i thought. But then I go back and read description and it tells me how big it is.  
 
The clothing sizes are different. The XL is more like a Medium that you would buy at walmart.  
 
But ive ordered a bunch of stuff for Christmas already (all ordered this month) and Ive gotten it all already.  
 
So If you are thinking about buying go ahead if you have patience. You have to spend and pay for (probably but dont hold me to this) around $100 and they will give you premium status. I order 3-400 dollars of product at a time and i never have to prepay.

If I had read here first, I never would have ordered anything from ABC Distributing. On 6-12-08, I placed an order for (4) 4th of july fiberoptic center pieces, and (2) small fiberoptic hats for a 4th of july party we were planning. NONE OF THESE ITEMS WERE LISTED ON BACKORDER. A few days before July 4, 4 seperate shipments were delivered from UPS. One box contained the two small centerpieces, and the other 3 boxes contained (1)each of the larger pieces. Each box was charged for individual shipping (so total shipping on this order is ridiculously expensive!) So, a few days ago, the last centerpiece was delivered (again with its own shipping charge) and I checked their site. It showed there were (2) more large centerpieces preparing to ship. I immediately emailed to complain about them shipping each item individually (although at the same time) and not to send me the others which I did not order or want. Here's a blurp of their belated response;  
 
The item(s) (2) PXT PATRIOTIC HAT OR PLANTER listed in your email have recently been invoiced for delivery, and we are unable to cancel them at  
this stage of shipping. We are only able to cancel backordered items at this time. Please note that abc distributing ships merchandise upon availability, which means if an item goes into a backorder status, it may be necessary  
for that item to be shipped separately. However, we do make every effort to ship as much merchandise in the same box as possible. Please see our ordering instructions where it states that each product may be shipped and invoiced separately. In addition, shipping costs are based on weight, dimension and destination of the package. These rates are standard published shipping rates.  
Sincerely,  
Kevin Smith abc  
eCommerce Customer Support  
abc distributing  
NICE. So, when they ship the extra items, I'm expected to either pay for them, or pay for return shipping? What a scam.  
 
 
 

The company refuses to let you know the price  
of shipping and handling. Its always a surprise  
when the merchandise is shipped. Sometimes the  
shipping/handling is very expensive, even on a small cheap item, and if your add it to the item,  
the price is higher then you'd pay in a local store, if your purchased it outright. I have no  
idea how they get away with not listing the cost  
of shipping and handling, I think thats how they make their money. Don't buy anything.

I am very unimpressed with abc distrubuting. First off I was planning on paying with a credit card, but they didnt show till after my order was placed that I cant pay with a credit card. Second they cant calculate shipping before hand? Every where else that you place an order they can calculate shipping so you know what your paying before you agree to pay it. Third I still have not received my order yet they want me to pay for it. It says clealy on their site ''receive your items before you pay for them'' yet they want me to pay for them before theyve even shipped them. Half my order got canceled because all of a sudden they have ran out of them even though for the past 2 weeks they said they were preparing them for shipment. Fourth their products arent all good either, I did get one thing that you have to assemble, the drill holes for the screws were all off and i had to make new ones just so they would all line up straight. Overall this company does very bad buissness and I will never order from them again. They dont deserve anyones buissness and I'm sure if you look around the internet you can find the same products and get them alot faster. Bottom Line--DONT ORDER FROM THEM!!

I ordered stuff from ABC Distributing/LTD Commodities LLC on 10/2/07 and still have not received my whole order (it is 2/13/08 today). I called them, e-mailed them, wrote them letters and filled out their forms to get a credit put back on my account. Well today I received a letter saying they were going to turn me over to collections. This is the absolute worst company I have ever had to deal with in my life. When you try to get a hold of someone it is almost impossible and apparently they don't know how to do accounting or read. The only thing they know how to do is scam people. I will be contacting the Better Business Borough and reporting this company.

Out of the last six orders I have placed with this company, 11 items have been discontinued and no longer available. They waited nearly four weeks to tell me. I had sold presold six of the items. They even past due billed me for the items they will never deliver. DO NOT DEPEND ON THIS COMPANY FOR YOUR WHOLESALE SOURCE. THey will damage your business!