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"I submitted my rebates in December 2004. I called their 800 number 2 weeks ago (4/7/2005) and was given another number (718) 551-0808 which is no longer a toll free number. The representative did confirm with me that my rebates submissions were all received and valid. I received the rebates after less than 2 weeks.
In my opinion: First, they seem to discourage people from calling their rebate number by making this number no longer a toll free. Second, I do not think that I would have received my rebates yet if I did not call them.
In summary, they seem to make things difficult but they do honor the rebates after all.
If any of you have a problem, try calling the number I provided. Good luck!"
"Contacted them last week about rebates I submitted last Dec. Spoke to a nice guy who said the rebate will be out in two days. Got my check within a week! Good job A1!
BTW, have mail-in-rebate $600 in total. $100 from T-mobile and the other $500 from A1. Now I have them all."
This review was modified by gilwang on May 06 2005 05:29:36 AM
"good experience up to the point that the a1wireless rebate comes into play. good prices, fast shipping. a1wireless rebate has an unreasonably short one month time frame 3-4 months from when your service contract starts. "
"Thanks for the rebate number! I also realized I had not received my $50 rebate about 4 months after sending them in, way before the deadline. I just called the number 7185510808 and they said they would send me the rebates within 2 weeks. I hadn't even told them why I was calling. Looks like you don't get the rebate unless you call them. "
"I purchase a family plan through them with T mobile, while I have no complaints against T-Mobile. A1 wireless falsied their rebate on the phones, they are basically performing false advertisement in the effort to induce the public to go through them when it is better to avoid their deception in the first place."
"This is the worst company to do business with. To start, the customer service is worst. Very unprofessional and rude to deal with. They liberally use the phrases like 'yelling will not help'.
Secondly, deceptive advertisements. The 'customer appreciation rebates' they advertize do not tell the whole story. In my case, the first rebate required me to submit third month bill, and second one with fourth month bill along with the rebate claim forms.
Thirdly, when I was not satisfied with the phone's reception quality, they wanted $25 restocking fee to exchange for another one."
"This is the WORST company that I have EVER done business with.
The price that was advertised on their website was not what they charged me on my credit card. They would not even respond to my requests to have the price adjusted. Having no choice but to return the merchandise, I was charged $100 in restock/non-returnable fees. They later admitted that there was a glitch w/ their website that gave incorrect price, but still refused refund back my entire purchase."
"This A1 wireless store is a rip-off store. I included my second bill instead of my third bill in my rebate and they refused to pay $150 rebate. There is no information what so ever about it until after 4 months of waiting. I don't think this is right. I will never ever buy anything from this store again."
"If you are planning to purchase a cell phone with plan, a smartphone with plan and happen upon this company and are impressed by they're low prices, do yourself a favor: take the money you would spend on whatever it is they have to offer that you want and flush it down the toilet. You will never, ever see any kind of refund from this company.
I had the misfortune of getting sucked into ordering a smartphone w/plan from this company. I later found out that the phone has been receiving terrible reviews and decided to cancel well before the order shipped. That was over 2 weeks ago and every time I call this company's customer service they inveriably tell me " your money will be refunded and you will see in 2 to 3 business days."
They tell me this everytime I call them...about every 2 to 3 business days and I've called them more than 5 times.
Don't let the Better Business Bureau affiliation fool you. This site has no interest in consumer satisfaction.
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![Share](javascript:share_rating({"review_body":"Contacted them last week about rebates I submitted last Dec. Spoke to a nice guy who said the rebate will be out in two days. Got my check within a week! Good job A1! <br><br>BTW, have mail-in-rebate $600 in total. $100 from T-mobile and the other $500 from A1. Now I have them all.","link":"http:\/\/www.resellerratings.com\/store\/A1_Wireless_whereismyorder_InPhonic\/comment\/204474#comment204474","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/A1_Wireless_whereismyorder_InPhonic.jpg","store_name":"A1 Wireless \/ whereismyorder.com \/ InPhonic","username":"gilwang","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"good experience up to the point that the a1wireless rebate comes into play.<br>good prices, fast shipping.<br>a1wireless rebate has an unreasonably short one month time frame 3-4 months from when your service contract starts. ","link":"http:\/\/www.resellerratings.com\/store\/A1_Wireless_whereismyorder_InPhonic\/comment\/159375#comment159375","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/A1_Wireless_whereismyorder_InPhonic.jpg","store_name":"A1 Wireless \/ whereismyorder.com \/ InPhonic","username":"nmr8","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"this is a good company. got my case quickly. when I did have an issue with me entering the address they fixed it quickly no problem.","link":"http:\/\/www.resellerratings.com\/store\/A1_Wireless_whereismyorder_InPhonic\/comment\/358536#comment358536","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/A1_Wireless_whereismyorder_InPhonic.jpg","store_name":"A1 Wireless \/ whereismyorder.com \/ InPhonic","username":"posterman2","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Thanks for the rebate number! I also realized I had not received my $50 rebate about 4 months after sending them in, way before the deadline. I just called the number 7185510808 and they said they would send me the rebates within 2 weeks. I hadn\u0027t even told them why I was calling. Looks like you don\u0027t get the rebate unless you call them. ","link":"http:\/\/www.resellerratings.com\/store\/A1_Wireless_whereismyorder_InPhonic\/comment\/204080#comment204080","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/A1_Wireless_whereismyorder_InPhonic.jpg","store_name":"A1 Wireless \/ whereismyorder.com \/ InPhonic","username":"qetuo135","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I purchase a family plan through them with T mobile, while I have no complaints against T-Mobile. A1 wireless falsied their rebate on the phones, they are basically performing false advertisement in the effort to induce the public to go through them when it is better to avoid their deception in the first place.","link":"http:\/\/www.resellerratings.com\/store\/A1_Wireless_whereismyorder_InPhonic\/comment\/161323#comment161323","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/A1_Wireless_whereismyorder_InPhonic.jpg","store_name":"A1 Wireless \/ whereismyorder.com \/ InPhonic","username":"ljk39","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This is the worst company to do business with. To start, the customer service is worst. Very unprofessional and rude to deal with. They liberally use the phrases like \u0027yelling will not help\u0027.<br><br>Secondly, deceptive advertisements. The \u0027customer appreciation rebates\u0027 they advertize do not tell the whole story. In my case, the first rebate required me to submit third month bill, and second one with fourth month bill along with the rebate claim forms. <br><br><br> Thirdly, when I was not satisfied with the phone\u0027s reception quality, they wanted $25 restocking fee to exchange for another one.","link":"http:\/\/www.resellerratings.com\/store\/A1_Wireless_whereismyorder_InPhonic\/comment\/167010#comment167010","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/A1_Wireless_whereismyorder_InPhonic.jpg","store_name":"A1 Wireless \/ whereismyorder.com \/ InPhonic","username":"verge2k1","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This is the WORST company that I have EVER done business with.<br><br>The price that was advertised on their website was not what they charged me on my credit card. They would not even respond to my requests to have the price adjusted. Having no choice but to return the merchandise, I was charged $100 in restock\/non-returnable fees. They later admitted that there was a glitch w\/ their website that gave incorrect price, but still refused refund back my entire purchase.","link":"http:\/\/www.resellerratings.com\/store\/A1_Wireless_whereismyorder_InPhonic\/comment\/170142#comment170142","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/A1_Wireless_whereismyorder_InPhonic.jpg","store_name":"A1 Wireless \/ whereismyorder.com \/ InPhonic","username":"ccurcillo","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This A1 wireless store is a rip-off store. I included my second bill instead of my third bill in my rebate and they refused to pay $150 rebate. There is no information what so ever about it until after 4 months of waiting. I don\u0027t think this is right. I will never ever buy anything from this store again.","link":"http:\/\/www.resellerratings.com\/store\/A1_Wireless_whereismyorder_InPhonic\/comment\/173018#comment173018","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/A1_Wireless_whereismyorder_InPhonic.jpg","store_name":"A1 Wireless \/ whereismyorder.com \/ InPhonic","username":"bluepansee","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"If you are planning to purchase a cell phone with plan, a smartphone with plan and happen upon this company and are impressed by they\u0027re low prices, do yourself a favor: take the money you would spend on whatever it is they have to offer that you want and flush it down the toilet. You will never, ever see any kind of refund from this company.<br><br>I had the misfortune of getting sucked into ordering a smartphone w\/plan from this company. I later found out that the phone has been receiving terrible reviews and decided to cancel well before the order shipped. That was over 2 weeks ago and every time I call this company\u0027s customer service they inveriably tell me \u0022 your money will be refunded and you will see in 2 to 3 business days.\u0022<br><br>They tell me this everytime I call them...about every 2 to 3 business days and I\u0027ve called them more than 5 times.<br><br>Don\u0027t let the Better Business Bureau affiliation fool you. This site has no interest in consumer satisfaction.<br><br>Be aware.","link":"http:\/\/www.resellerratings.com\/store\/A1_Wireless_whereismyorder_InPhonic\/comment\/173317#comment173317","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/A1_Wireless_whereismyorder_InPhonic.jpg","store_name":"A1 Wireless \/ whereismyorder.com \/ InPhonic","username":"MartyLK2","rating":"1"}, "single");){kind=link}
"I submitted my rebates in December 2004. I called their 800 number 2 weeks ago (4/7/2005) and was given another number (718) 551-0808 which is no longer a toll free number. The representative did confirm with me that my rebates submissions were all received and valid. I received the rebates after less than 2 weeks.
In my opinion: First, they seem to discourage people from calling their rebate number by making this number no longer a toll free. Second, I do not think that I would have received my rebates yet if I did not call them.
In summary, they seem to make things difficult but they do honor the rebates after all.
If any of you have a problem, try calling the number I provided. Good luck!"