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a1wireless.com

Cellular & Accessories

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--/100 (6-month rating)
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All Customer Reviews (57)

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Rating 2/10 1/5
modified review posted Feb-28-2005

"Big Fraud *****
No reference gifts recieved...

No rebates recieved...

Worst experience.. Cheaters"

Rating 2/10 1/5
modified review posted Feb-22-2005

"i ordered t mobile cell phone with family plan.i suppose to get $750 rebate.they did not give my last 400 $ rebate and creating dispute by considering wrong form .where i can go to get my rebate"

Rating 2/10 1/5
modified review posted Mar-16-2005

"The perfect 'scammers' of business world. Why isnt the CEO of a1wireless in jail yet? I consider myself unlucky to buy something from these people because I didn't check the store reviews prior to buying my phone from them. They send me 2 invoices along with my phone. One has someone elses name on it. Costumer service? Oh forget it. There isnt one. Tried calling them..was on hold for 15 mins then I get an automated response from a lady who talks half french half english. Its been over 20 days since I ordered the phone. They promise you free accessories, which I never received and thats what I am mad about and I have more hatred toward these people after reading so many bad reviews. Oh yes I have a rebate on this phone too. I am wondering if its even worth sending the rebate forms because there are here to steal peoples hard earned money. How do these people manage to make money. Most of the mobile phone wesbites are interlinked. I really wish someone could put an end to A1WIRELESS.COM. Oh yes they have a cute little website where they send us if we have any questions. Don't even bother to write to them. You will never ever get a reply..why? Because they are busy with their fraudulent business. Don't take a risk with these guys. "

modified review This review was modified by prologic77 on March 16 2005 02:07:00 PM
Rating 2/10 1/5
modified review posted Mar-01-2005

"I HIGHLY recommend AGAINST using this company for any of your cellular needs. I have attempted to call customer service a total of EIGHTEEN times. During times when I could hang in there, my average wait time was 16 minutes. They did not answer my questions satisfactorily - they cannot find my invoice, file, or order number! Save your money and your time. Don't bother purchasing from this company."

Rating 2/10 1/5
modified review posted Jun-24-2005

"Gave me used phones, then broken phones. never paid up rebates. Horrible company, kept lying about how the rebates were late, even though I have mailed out hundreds of rebates on time. I hope BB shut them down. Btw, cs is rude.

DON'T EVER SHOP HERE

BTW, THEY ARE ALSO KNOWN AS INTELENTWIRESS/ A1WIRELESS"

Rating 2/10 1/5
modified review posted Feb-25-2006

"a1wireless seems to have many people of the same opinion--they do not honor their rebates. so if you think you are getting a phone at a discounted rate, think again."

Rating 2/10 1/5
modified review posted Nov-30-2004

"If you are planning to purchase a cell phone with plan, a smartphone with plan and happen upon this company and are impressed by they're low prices, do yourself a favor: take the money you would spend on whatever it is they have to offer that you want and flush it down the toilet. You will never, ever see any kind of refund from this company.

I had the misfortune of getting sucked into ordering a smartphone w/plan from this company. I later found out that the phone has been receiving terrible reviews and decided to cancel well before the order shipped. That was over 2 weeks ago and every time I call this company's customer service they inveriably tell me " your money will be refunded and you will see in 2 to 3 business days."

They tell me this everytime I call them...about every 2 to 3 business days and I've called them more than 5 times.

Don't let the Better Business Bureau affiliation fool you. This site has no interest in consumer satisfaction.

Be aware."

Rating 2/10 1/5
modified review posted Feb-16-2005

"THE IS THE WORST COMPANY I'VE EVER DEALT WITH!! I purchased their plan on May 18, 2004, completed their rebate forms on time, and I have waited patiently for almost one year for my rebate. But it's still not here. When I called them, they told me that my rebates were invalid because I mailed my forms after the first 90 days since my registration. But the forms actually states that the deadline is after 120 days. I've searched around the web for reviews on this company, I see many negative feedbacks. If you have trouble with them as well, please fill out a complaint here: http://bbbtest.e-asp.net/WirelessComplaint.aspx. We need to stand together against their FRAUD!"

Rating 2/10 1/5
modified review posted Nov-12-2004

"This is the WORST company that I have EVER done business with.

The price that was advertised on their website was not what they charged me on my credit card. They would not even respond to my requests to have the price adjusted. Having no choice but to return the merchandise, I was charged $100 in restock/non-returnable fees. They later admitted that there was a glitch w/ their website that gave incorrect price, but still refused refund back my entire purchase."

Rating 2/10 1/5
modified review posted Jul-15-2006

"I, along with what may be a couple thousand or more other consumers have been scammed by this company with regard to their rebate program. They promise rebates, but then make up an excuse not to honor them.

The Office of the Attorney General, Washington D.C. (the headquarters of Inphonic, Inc., the parent company of A1 Wireless) is suing the company in September regarding this fraud.

Anyone who has been scammed by this company should contact the Washington D.C. Attorney General's office as soon as possible in order to be included in this lawsuit (the lawsuit is not limited to people living in the D.C. area).

You can read about the upcoming lawsuit as well as file a complaint at:
http://occ.dc.gov/occ/site/default.asp

The lawsuit details can be viewed at the above site by clicking on "DC's AG sues popular wireless marketer"

Also, there are numerous posts regarding this company and its business practices at http://www.ripoffreport.com

UPDATE: The Attorney General's office has advised that rather than submitting a complaint via their website, consumers should either fax the complaint to: (202) 727-6546
or
landmail the complaint to:
Office of the Attorney General
Consumer and Trade Protection Section
441 Fourth Street NW, Suite 450 North
Washington, DC 20001"

modified review This review was modified by consumerwarrior on July 20 2006 09:01:47 AM
 
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