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"Buying (actually, trying to buy) from Needfordigital has been absolutely the worst purchasing experience in my whole life. I finally canceled my order on 9/7 after placing it on 8/16. Granted they were having some technical difficulties at the time of my ordering, and had a banner on their website stating as such, but they never contacted me to update me on order status, they left me dangling on hold many times, they were not even remotely friendly and certainly never apologized for three weeks of nothing. Even after fixing their technical problems they still gave me the runaround for a week before I finally had enough. I called three times over the span of the last week after being told their technical difficluties were solved and each time my camera had not shipped. The first two times I called, about three days apart, I was told the camera would ship the next day. It never did. Then, the day I decided to give up, they told me that the order had not been handled yet! THEN, I told them I was canceling and I was told that I had to cancel through my damn credit card company!!! He said that their system was down and he couldn't handle my #$%^& refund!!! Stay away from these incompetent idiots!"
"I tried to order a Canon SX 200 IS. After placing the order, they said they could not fill it until I called them. I knew what was going to happen next. They said the camera was missing some things such as a battery! The prices they gave were outrageous. The $260 camera priced out as $470. I cancelled the order and ordered from Amazon - and ended up paying over $100 less for the camera and memory. Don't deal with these people!"
I ordered a camera online on Saturday. This is a discontinued camera that is hard to find. It retails for $299 but the only places who have it in stock are selling it for $399.
These guys listed it for $299. Great. I placed the order and never received a confirmation email. I called on Monday to confirm the order and the guy has my order but claims it's for a 'wholesale' package that doesn't include a battery or battery charger. Tries to sell them to me for an extra $40.
Nothing on their site mentioned wholesale packaging. The retail package of course includes those items. I've been looking for this item for a long time and nowhere is it available in 'wholesale packaging' whatever that means.
I have no idea whether the guy was lying about the packaging to try to sell me an extra charger/battery, or whether they have a gray market camera. It's not worth the possible savings to buy from them and risk getting a camera from overseas or off the back of a truck without the manufacturer's warranty. The guy was very abrupt, borderline rude and did not inspire confidence.
Be very careful when dealing with these guys.
7/28/09: I found out 'wholesale' means gray market overseas products that don't have a warranty. If you order from these guys, make sure of what you're getting. "
This review was modified by techmaven on July 28 2009 11:48:16 AM
"they are liars. i ordered the camera and like all reviews say they tried to sell me on a battery because they said the camera came with a one time use battery which is a lie, then after i said no they said i had to purchase 25 dollars in shipping insurance. they told me my total way 35 above what it said online and i canceled my order and the rep HUNG UP ON ME...lowest prices before they try to SCAM YOU be very careful of this site"
"Finally, the first camera company that allowed me to purchase what i called in to buy. i wasnt psuhed in any other direction and even though i declined to buy the accessories, i still received my camera as promised on time at the advertised price with all included accessories that were original from the company.
"i made an online purchase of a sony dslra350(they advertised the cheapest price) and requested 3 day shipping.they tried to call me 1 week later around the time of day that they close.So I couldn't return the call.I tried calling the next business day and it took hours to get a real person on the phone.then they tried to say it didn't include a battery or necessary cables.another business said all are included.I cancelled this order.DO NOT do business with them. "
"I put my order threw with these guys and after reading acouple of bad reviews i started getting a little scared, so i gave them a call they assured me the item was in stock and that i was gonna get my camera in 3 days, sure enough i got my camera exactly 3 days later. Now normally i dont write reviews but i feel bad for these guys theyre not as bad as some of these reviews turn out to be and if you think about it most people write bad reviews over good reviews. Whatever all i know is i got my camera, its great, and im gonna keep doing business with these guys again!"
"I was shopping for a Canon EOS 40D and found it on Need4Digital.com for $209. Most places list that camera for $600-$700, so I was immediately skeptical, but I thought that maybe they were running a special and that I just happened to be lucky enough to find an excellent price. I check the manufacturers part number against what the Web site had listed, and all looked good, so I decided to gamble on it and I placed the order. I then got an email indicating that I needed to call them to complete the order. When I called the sales associate started trying to charge me for a battery pack and a battery charger, saying that those things were not included. While on the phone with him, I jumped over to the Canon USA site and found that both the battery pack and the charger should be included with the camera. He also tried to charge me some crazy amount (something like $140) for a 4GB CompactFlash card. I bought a 16GB card (from another merchange) that is rated for use with high-speed digital cameras, and it cost me only $40. These people are rip-off artists. I strongly recommend that you avoid buying anything from this place!"
"I was nervous about buying from need4digital.com since it was of the lowest priced sites around and I had never heard of them before. But I have to say, I was extremely impressed with their service and knowledge. They even called me to verify my order after I placed it which I thought was a great thing with so much fraud going around. Even better, the price dropped on the camera the same day I ordered it and when I called them, they gave me the lower price without me having to ask for it. I am extremely pleased by their service and will most definitely order from there again."
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posted Oct-11-2009 
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![Share](javascript:share_rating({"review_body":"I tried to order a Canon SX 200 IS. After placing the order, they said they could not fill it until I called them. I knew what was going to happen next. They said the camera was missing some things such as a battery! The prices they gave were outrageous. The $260 camera priced out as $470. I cancelled the order and ordered from Amazon - and ended up paying over $100 less for the camera and memory. Don\u0027t deal with these people!","link":"http:\/\/www.resellerratings.com\/store\/5th_Ave_Digital\/comment\/504689#comment504689","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/5th_Ave_Digital.jpg","store_name":"5th Ave Digital \/ FifthAveDigital.com \/ needfordigital.com \/ need4digital.com","username":"Tosh.Radord","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"These guys get bad marks from me. <br><br>I ordered a camera online on Saturday. This is a discontinued camera that is hard to find. It retails for $299 but the only places who have it in stock are selling it for $399. <br><br>These guys listed it for $299. Great. I placed the order and never received a confirmation email. I called on Monday to confirm the order and the guy has my order but claims it\u0027s for a \u0027wholesale\u0027 package that doesn\u0027t include a battery or battery charger. Tries to sell them to me for an extra $40. <br><br>Nothing on their site mentioned wholesale packaging. The retail package of course includes those items. I\u0027ve been looking for this item for a long time and nowhere is it available in \u0027wholesale packaging\u0027 whatever that means. <br><br>I have no idea whether the guy was lying about the packaging to try to sell me an extra charger\/battery, or whether they have a gray market camera. It\u0027s not worth the possible savings to buy from them and risk getting a camera from overseas or off the back of a truck without the manufacturer\u0027s warranty. The guy was very abrupt, borderline rude and did not inspire confidence.<br><br>Be very careful when dealing with these guys. <br><br>7\/28\/09: I found out \u0027wholesale\u0027 means gray market overseas products that don\u0027t have a warranty. If you order from these guys, make sure of what you\u0027re getting. <br>","link":"http:\/\/www.resellerratings.com\/store\/5th_Ave_Digital\/comment\/484409#comment484409","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/5th_Ave_Digital.jpg","store_name":"5th Ave Digital \/ FifthAveDigital.com \/ needfordigital.com \/ need4digital.com","username":"techmaven","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great company to work with.","link":"http:\/\/www.resellerratings.com\/store\/5th_Ave_Digital\/comment\/485555#comment485555","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/5th_Ave_Digital.jpg","store_name":"5th Ave Digital \/ FifthAveDigital.com \/ needfordigital.com \/ need4digital.com","username":"JackC0119","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"they are liars. i ordered the camera and like all reviews say they tried to sell me on a battery because they said the camera came with a one time use battery which is a lie, then after i said no they said i had to purchase 25 dollars in shipping insurance. they told me my total way 35 above what it said online and i canceled my order and the rep HUNG UP ON ME...lowest prices before they try to SCAM YOU be very careful of this site","link":"http:\/\/www.resellerratings.com\/store\/5th_Ave_Digital\/comment\/512259#comment512259","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/5th_Ave_Digital.jpg","store_name":"5th Ave Digital \/ FifthAveDigital.com \/ needfordigital.com \/ need4digital.com","username":"bgnage","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Finally, the first camera company that allowed me to purchase what i called in to buy. i wasnt psuhed in any other direction and even though i declined to buy the accessories, i still received my camera as promised on time at the advertised price with all included accessories that were original from the company.<br><br>EXCELLENT COMPANY TO WORK WITH!","link":"http:\/\/www.resellerratings.com\/store\/5th_Ave_Digital\/comment\/485833#comment485833","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/5th_Ave_Digital.jpg","store_name":"5th Ave Digital \/ FifthAveDigital.com \/ needfordigital.com \/ need4digital.com","username":"ooshman98","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"i made an online purchase of a sony dslra350(they advertised the cheapest price) and requested 3 day shipping.they tried to call me 1 week later around the time of day that they close.So I couldn\u0027t return the call.I tried calling the next business day and it took hours to get a real person on the phone.then they tried to say it didn\u0027t include a battery or necessary cables.another business said all are included.I cancelled this order.DO NOT do business with them. ","link":"http:\/\/www.resellerratings.com\/store\/5th_Ave_Digital\/comment\/474312#comment474312","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/5th_Ave_Digital.jpg","store_name":"5th Ave Digital \/ FifthAveDigital.com \/ needfordigital.com \/ need4digital.com","username":"ltadych","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I put my order threw with these guys and after reading acouple of bad reviews i started getting a little scared, so i gave them a call they assured me the item was in stock and that i was gonna get my camera in 3 days, sure enough i got my camera exactly 3 days later. <br>Now normally i dont write reviews but i feel bad for these guys theyre not as bad as some of these reviews turn out to be and if you think about it most people write bad reviews over good reviews. <br>Whatever all i know is i got my camera, its great, and im gonna keep doing business with these guys again!","link":"http:\/\/www.resellerratings.com\/store\/5th_Ave_Digital\/comment\/517222#comment517222","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/5th_Ave_Digital.jpg","store_name":"5th Ave Digital \/ FifthAveDigital.com \/ needfordigital.com \/ need4digital.com","username":"blitzer555","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was shopping for a Canon EOS 40D and found it on Need4Digital.com for $209. Most places list that camera for $600-$700, so I was immediately skeptical, but I thought that maybe they were running a special and that I just happened to be lucky enough to find an excellent price. I check the manufacturers part number against what the Web site had listed, and all looked good, so I decided to gamble on it and I placed the order. I then got an email indicating that I needed to call them to complete the order. When I called the sales associate started trying to charge me for a battery pack and a battery charger, saying that those things were not included. While on the phone with him, I jumped over to the Canon USA site and found that both the battery pack and the charger should be included with the camera. He also tried to charge me some crazy amount (something like $140) for a 4GB CompactFlash card. I bought a 16GB card (from another merchange) that is rated for use with high-speed digital cameras, and it cost me only $40. These people are rip-off artists. I strongly recommend that you avoid buying anything from this place!","link":"http:\/\/www.resellerratings.com\/store\/5th_Ave_Digital\/comment\/468966#comment468966","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/5th_Ave_Digital.jpg","store_name":"5th Ave Digital \/ FifthAveDigital.com \/ needfordigital.com \/ need4digital.com","username":"thomasm516","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was nervous about buying from need4digital.com since it was of the lowest priced sites around and I had never heard of them before. But I have to say, I was extremely impressed with their service and knowledge. They even called me to verify my order after I placed it which I thought was a great thing with so much fraud going around. Even better, the price dropped on the camera the same day I ordered it and when I called them, they gave me the lower price without me having to ask for it. I am extremely pleased by their service and will most definitely order from there again.","link":"http:\/\/www.resellerratings.com\/store\/5th_Ave_Digital\/comment\/485837#comment485837","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/5th_Ave_Digital.jpg","store_name":"5th Ave Digital \/ FifthAveDigital.com \/ needfordigital.com \/ need4digital.com","username":"JoeK3299","rating":"5"}, "single");){kind=link}
"Buying (actually, trying to buy) from Needfordigital has been absolutely the worst purchasing experience in my whole life. I finally canceled my order on 9/7 after placing it on 8/16. Granted they were having some technical difficulties at the time of my ordering, and had a banner on their website stating as such, but they never contacted me to update me on order status, they left me dangling on hold many times, they were not even remotely friendly and certainly never apologized for three weeks of nothing. Even after fixing their technical problems they still gave me the runaround for a week before I finally had enough. I called three times over the span of the last week after being told their technical difficluties were solved and each time my camera had not shipped. The first two times I called, about three days apart, I was told the camera would ship the next day. It never did. Then, the day I decided to give up, they told me that the order had not been handled yet! THEN, I told them I was canceling and I was told that I had to cancel through my damn credit card company!!! He said that their system was down and he couldn't handle my #$%^& refund!!! Stay away from these incompetent idiots!"