We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Four Seasons General Merchandise

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Four Seasons Ge Four Seasons General Merchandise Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2801 E. Vernon. Los Angeles, CA, USA
    • Contact: sales@4sgm.com
    • Phone: 323-826-1199
    • Customer Support: 323-826-1199
    • Business Hours: 7:00 AM - 6:00 PM
    • Fax: 323-826-1198

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

68 Customer Reviews

No Avatar

Verified Customer
Rating 4/10
2/5
2016-05-09

Very Disappointed

"I ordered a selection of items from from 4SGM, although I got my things in good time because I told my sales agent I needed them on time. It arrived incomplete, and was only informed that some items were out of stock when they arrived and I know half of the items were missing. I emailed my sales agent just to be told they were out of stock. I wish I had been told before they were shipped that the items were out of stock so I could order something else. I am very upset and disappointed. This isn't the first time, every time I order from 4SGM, it's the same thing they always come incomplete and most times I am billed for it. "


No Avatar

Verified Customer
Rating 8/10
4/5
2016-04-06

All-round good experience

"Happy with my experience in all aspects of the service. If responses/follow-up were that little bit quicker, then I wouldn't be able to fault in anyway and would have given 5 stars. But overall, very satisfied."


No Avatar

Verified Customer
Rating 4/10
2/5
2016-03-18

No online or phone payment options

"I don't particularly care for this business strategy. I like to be able to make my payment as soon as I've decided on what to purchase, not have to fax or mail in my payment. I feel this is an inconvenience that is unnecessary in this day and age. The selection is good as long as you jump on it right away and pay right away because by the time they get the payment it might be sold out."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-19

Above & Beyond

"We had to order on a short timeline because our client got the contract to us late. 4SGM had the variety of toys we needed, and was able to ship them on time. Everyone we dealt with was very helpful."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-12-31

"The sales rep responded to my questions right away and the cashier is always friendly."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-12-15

"The guys at the shipping dock were great as I did not have enough room for 1 trip, they help the remaining boxes until I could come back. Thanks"


No Avatar

Verified Customer
Rating 10/10
5/5
2015-12-11

"The people that work with me were very helpful getting my stuffs out and delivered. Thank you for your help Mr. Allison!"


No Avatar

Verified Customer
Rating 2/10
1/5
2015-12-07

"Had no interest in completing the transaction"

Rep reply posted Dec-14-2015

A rep from Four Seasons General Merc, 4sgm, has responded

“Thank you for your feedback and we apologize for the inconvenience.

Your canceled freight quote inquiry was to be delivered on a pallet. A pallet allocates a maximum of 80 cubic feet and 1000 lbs. of merchandise. To ship from California to Michigan, it is a flat rate of $220.

The shipping cost quoted to customers is the exact number given to us from the third-party shipping company we use. We do not add any extra fees onto that number. Freight charges are paid directly to the trucking company upon delivery.

Customers may also use their own trucking company and pick up at our facilities.

Please let us know if you require assistance or clarification.

Sincerely,

Four Seasons General Merchandise”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-11-15

"This was my first time ordering from Four Seasons and I had such an easy and great experience that I will definitely come back."

This review was modified by chrisp211 on November 17 2015 01:22:01 PM
Rep reply posted Nov-23-2015

A rep from Four Seasons General Merc, 4sgm, has responded

“chrisp211,

Four Seasons General Merchandise appreciates your patronage!

We look forward to helping your business meet its demands.”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-08-23

"Always find merchandise. Roger in sales as well as the warehouse crew and the ladies handling the paperwork to get it to the warehouse are spot on. Always get our orders filled in a timely manner and ready to receive. Thanks to all the staff"


No Avatar

Verified Customer
Rating 10/10
5/5
2015-08-18

"Thank you for an easy transaction!"


No Avatar

Verified Customer
Rating 10/10
5/5
2015-08-03

"We feel very lucky to have found 4sgm."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-14

"Every aspect was great; nothing could have been better."


No Avatar

Verified Customer
Rating 8/10
4/5
2015-06-24

"I often shop on your website and it is a good experience.
I however will suggest a little more communication when an order is placed until received.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2015-05-29

"Mr. Allison Santiago was very helpful and friendly. I would do business with him again;"


Ratings Calculation Change
Learn about Our Reviews

Share Four Seasons General Merchandise's store rating

Four Seasons General Merchandise is a Merchant Member! Learn more

Four Seasons General Merchandise is a merchant member
Four Seasons General Merchandise participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,592 merchant members.