
Our WeeElite Program recognizes excellence in customer satisfaction. To display the ResellerRatings Elite badge, companies must meet stringent ratings standards, and they must subscribe to the ResellerRatings Merchant Member program to actively participate in resolving customer issues at ResellerRatings.

Minimum 8.00 lifetime rating, 50 minimum lifetime customer reviews or Minimum 8.00 six month rating, 25 minimum customer reviews in past six months.
* Any rating below 8.00 disqualifies a merchant for Elite.
ResellerRatings Elite is not a guarantee or a warranty that you will receive excellent service, but companies that qualify for ResellerRatings Elite have the highest customer satisfaction ratings of any companies listed on our site.
If you see the ResellerRatings Elite badge on a website that does not appear to qualify, please let us know.
585 reviews
posted May-13-2013
reply posted May-16-2013 “Thank you for ordering with us! I am so sorry for the confusion. It is normal for compatible/remanufactured cartridges to read empty ink levels. OEM Manufacturer's designs their printers' ink levels to only function with genuine ink cartridges as a ploy to get customers to only buy their products. Unfortunately, remanufacturers do not know of a way to get the ink levels working properly but we do know that these cartridges will work in your printer and they have the full amount of ink in them. You will know when you are low on ink when your pages start to print faintly.
If you have any further questions or if you experience any trouble printing. You can also reach us directly at 1-888-321-2552. We are available weekdays 5am-7pm and weekends 7am-4pm (PST). Our representatives are friendly, our hold time is never long, and we can get most issues corrected with some simple troubleshooting. If not, we are happy to offer replacements or a refund for any items within our one year warranty. Thank you!”
"The website was easy to use and my order arrived quickly and was correct. As long as the ink cartridges I ordered works, I'll stay happy!"