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4allmemory.com

Computer Hardware & Software

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--/100 (6-month rating)
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All Customer Reviews (179)

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Rating 2/10 1/5
modified review posted Feb-19-2005

"They made a bad first impression on me and won't get the opportunity to make another one. I ordered two 512MB RAM modules for my Compaq computer and chose to have them shipped overnight. A package arrived at my address the next day containing a hard drive and two 128MB RAM modules for a Dell computer. Inside the package was also an invoice containing the name and address of a gentleman in Maryland (I live in Texas). I returned the package to them, asked for a refund, then purchased and received the correct RAM from one of their competitors. Needless to say I wasn't very impressed with their service. "

modified review posted Feb-22-2005

4allmemory, 4allmemory rep has responded

“We apologize for the error. As you know, mistakes happen. In looking at your order, I see that you decided not to accept a replacement, which would have been sent out to you overnight. When given the opportunity, we always correct our mistakes.”

Rating 10/10 5/5
modified review posted Jan-05-2011

"I shopped around online and even called several other companies trying to find someone who would help me find Ram for my no name PC and 4allmemory is the only company that was willing to take the time to help me. In fact they got me the right ram and it was delivered for free in just 4 days. It is nice to know that there are still comapnies that will go the extra mile to help you. Good job guys."

Rating 2/10 1/5
modified review posted Mar-01-2010

"I am very dissapointed in 4All Memory. I have done business with them in the past, but will not be doing business with them in the future
I Placed my order (#841509) with them on February 15 2010 and received a confirmation by email with my order confirmation number. When I did not receive my purchase after a week, I went to log on to their site to check the status of my order. When I went to log in, I was told that my email address was invalid. after unsuccessfully trying to log in, I called the toll free number and could not get through. I sent them two emails regarding my purchase, asking for resolution and did not receive a response to either one of them -I still have not received my purchase either. They have, however made sure to charge my credit card for the amount of the purchase. I have since contacted my credit card company about this matter.
This is no way do treat a returning customer. I will not recommend this company to anyone."

modified review posted Mar-02-2010

4allmemory, 4allmemory rep has responded

“3/2/10 I am sorry to hear about the problems with your order. Unfortunately we have been updating our servers and the site was down. We were taking phones calls though so you should have been able to get through to us and I apologize for that. I did look up the order and see that it was shipped USPS on 2/15/10 which has no tracking and generally takes 4-14 business days. That does not include weekends or holidays. Today is the 11th business day and you should have it soon. Again we do apologize for any inconvenience and hope that you use us again in the future. ”

Rating 10/10 5/5
modified review posted Apr-15-2005

"On the day the order arrived, I recieved a voicemail from 4allmemory indicating that the wrong memory may have been shipped. It indeed was incorrect. I gave them a call at about 5pm, and they said they would ship the correct memory next day. I did recieve the correct memory the next day, along with a pre-paid label to ship the incorrect stuff back.
These guys try hard. Yes they made a mistake, but did everything possible to correct it. And, the memory works great. You don't find this level of customer service in mail order computer parts much anymore. "

modified review This review was modified by jrmymllr on April 26 2005 06:04:00 PM
Rating 10/10 5/5
modified review posted Apr-14-2005

"4allmemory provided me the correct memory for my Dell Dimension 8250 through their memory locator. The price was good with free shipping and fast delivery. The memory came well packaged with instructions for installation. More detailed instructions are available on-line if required. The memory worked 1st time and continues to function perfectly. I would buy from this company without hesitation in the future."

Rating 10/10 5/5
modified review posted Jul-16-2008

"I spent an hour on the phone with my computer company's manufacturer the other day, (a large, well-know company) trying to find the best memory upgrades for my two computers, the whole time being transferred from one customer rep to another. They never were able to find more than a 512 memory upgrade for me, and couldn't even tell me what to look for elsewhere. They simply didn't know. They just made me feel like I was asking really difficult questions.

Anyway, then I found 4allmemory.com, and finding out exactly what I needed was a "piece of cake," and their help on the phone later when I was actually inserting the memory was right on the money!

From now on I'll be shopping for all of my memory with them, and telling all my friends to do the same.
"

Rating 2/10 1/5
modified review posted Jul-23-2009

"I wouldn't buy anything at this site again. They sold me a harddrive that was recommended for my computer by their website. It was the wrong one. After I purchased it I called and the person I talked to, Andy, insisted it was the right one. He didn't know what he was talking about. I sent a fax with a photo to show the different size of the drives. I also faxed a copy of the webpage on their site that recommended this HD for my X40. Dan S. sent me an email and told me I had searched for the particular HD on Google and knew what I wanted and their website HAD NOT referred me to that HD. In essence he was telling me I was lying. Then I called and talked to Dan S.and he finally admitted that there was an error on the website and they had corrected it. He was not going to admit the error, until I kept pressing him about my copy of his webpage on 7/5/09. So he was lying. Because I placed the order on 7/13, after the correction 7/06, he said it was no longer an error and I had to find the harddrive by another search at their website to order it. I told him I ordered based on their recommendation on 7/05. I didn't question whether it was the correct HD since it was recommended on their site. Most of the sites like these have search engines to match up computers with components. I told him consumers make purchases based on the expertise of the seller. After admitting the error on their website he fell back on the "you can send it back but we are going to charge you 20% restocking fee anyway" even though they made the mistake. His reasoning was that he couldn't sell the returned HD as new since I had opened it. I told him I wouldn't bother to send it back since I had already paid for expedited shipping and would have to pay shipping again and also be docked 20% off my purchase price. I also bought the Apricorn software to clone the new harddrive to my old harddrive and I am also the proud owner of that without a harddrive to clone. All in all these people don't care to make good on their mistakes. They make their mistakes your mistakes. As far as experts go on Hard drive upgrades they don't know much. Beware I had to send a picture to prove my point. And he lied to me until I kept pressing him for an answer."

modified review posted Aug-06-2009

4allmemory, 4allmemory rep has responded

“We apologize for any miscommunication about the transaction. During our last communication we offered several solutions none of which you thought were satisfactory. A restocking fee on open hard drives is an industry standard practice on non defective items. We are sorry that your experience was unsatisfactory, we hope that you will try us again. ”

Rating 10/10 5/5
modified review posted Apr-28-2004

"Order was delivered on time and installation was easy."

Rating 10/10 5/5
modified review posted Jun-29-2004

"Fast ship, card worked great! Easiest website to navigate of all I visited. Not to mention the price was very competitive. We appreciate you guys!"

modified review This review was modified by appletree on June 29 2004 06:35:42 PM
Rating 8/10 4/5
modified review posted Aug-12-2004

"I like how all the prices are very low. I was visiting a site earlier and it was charging about ten dollars more. Good job keeping your prices at a resonable price. "

modified review This review was modified by ScifiMike12 on August 23 2004 02:30:35 PM
 
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