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21 reviews 
posted Jun-19-2008 
“Thanks for your order and feedback. We regret the difficulties you encountered with this order. When you called for a return, you noted you will call us back to let us know if you would like a refund or an exchange to another product. This is what caused the delay. I will go ahead and refund your order as we have not heard back from you.
Matt Coleman,
CS Supervisor
47th Street Photo”
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![Share](javascript:share_rating({"review_body":"Ordered a telephoto lens for a digital camera through ebay and was contacted to finish the sale. Contact was courteous and helpful. This was a good transaction. ","link":"http:\/\/www.resellerratings.com\/store\/47th_Street_Photo_13\/comment\/128879#comment128879","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/47th_Street_Photo_13.jpg","store_name":"47th Street Photo","username":"bvanden","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I\u0027ve ordered from them twice, both times the original order was filled quickly and without a problem, but my return\/exchange was handled abysmally. I had to call and call and call about the status, they never initiated any communication with me while they held my $956 hostage. Though their site said the lens I was exchanging for was in stock and every time I called they said it would be processed and shipped \u0022today,\u0022 I finally got the impression that I was being held in limbo while they hoped to get a shipment with the lens I was requesting. After calling them several times over a two week period, they finally told me the lens was suddenly out of stock. Hmmm. They did promptly refund the money once they admitted they didn\u0027t have the lens, but I didn\u0027t appreciate being strung along like I was. I will try out all the other possibilities before I buy from them again although I guess I wouldn\u0027t say I\u0027d NEVER order from them. ","link":"http:\/\/www.resellerratings.com\/store\/47th_Street_Photo_13\/comment\/283832#comment283832","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/47th_Street_Photo_13.jpg","store_name":"47th Street Photo","username":"allezany","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I purchased an Opteka 650-1300mm telephoto lens from 47th Street Photo. I was very pleased with the entire process of obtaining this lens. The only problem I had with the purchase was that the carrying pouch had a bad zipper. I contacted Ann at the service department and told her about the pouch and she is sending me another pouch. This effort only speaks to the outstanding customer relations you get at 47th Street Photo. I had a great experience making this purchase and would highly recommend 47th Street Photo to all my friends.","link":"http:\/\/www.resellerratings.com\/store\/47th_Street_Photo_13\/comment\/389424#comment389424","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/47th_Street_Photo_13.jpg","store_name":"47th Street Photo","username":"wildwoodpugh","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered an Opteka 77mm Close-Up Set (+1, +2, and +4) with 10x Macro Lens from 47th Street Photo on 12\/9\/08. I tried to order it on Amazon from the same dealer but there was no way to order a specific size (77mm) through Amazon\u0027s site so I called 47th Street Photo directly. The rep said that they had the 77mm set in stock so I ordered it for $24.95 + shipping of $4.95. I received it a few days later (very good time). However, what they sent was a 67mm set with a 77mm-to-67mm adapter. Not good. This is backwards. My lenses are 77mm. Anyway, I called them and they said they would send a return label to me which they did. I returned the item and tracked it until it was delivered to their store at 8:10am on 12\/26\/08. On 12\/30\/08 I got an email that said they had credited my credit card for $24.95 (no shipping charge was to be credited). By 1\/5\/09 I still did not see the credit on my account so I sent an email to them asking about the refund and also why the shipping charge was not added to the refund since it was their fault. The only response I received was that they had credited the account on 12\/30\/08. So then I called them and explained the situation to the rep who answered the call. She checked the refund and said that it had not gone through and that she would resend it. I verified the credit card number for her and also told her that since the error was their fault they should refund the shipping charges also. She agreed and said that it would be taken care of. Two days later and it still has not been resolved so I turned the issue over to my credit card company as a dispute. Hopefully it will get resolved soon. I will not order anything from this company again even through Amazon.<br><br>Update: Looked up my CC account and the $29.90 has been credited to my account. Haven\u0027t heard from 47th Street Photo so I assume my credit card company made it happen.","link":"http:\/\/www.resellerratings.com\/store\/47th_Street_Photo_13\/comment\/432689#comment432689","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/47th_Street_Photo_13.jpg","store_name":"47th Street Photo","username":"Binks","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have had multiple dealings with this seller. Always a top notch experience.","link":"http:\/\/www.resellerratings.com\/store\/47th_Street_Photo_13\/comment\/128755#comment128755","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/47th_Street_Photo_13.jpg","store_name":"47th Street Photo","username":"tfandrews","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have ordered a few things from this store. my experience is thast if it truly is in stock it is shipped quickly and without a hitch. products come as they are presented on the website. however, they only have one fault. they are not very good about letting you know when they are out of stock. i order from here if bhphotovideo.com is out of stock. if you dont recieve shipping confirmation w\/ in two or three days call and cancell. otherwise this is a good merchant.","link":"http:\/\/www.resellerratings.com\/store\/47th_Street_Photo_13\/comment\/279492#comment279492","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/47th_Street_Photo_13.jpg","store_name":"47th Street Photo","username":"bronxbomber252","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"They had my order shipped and I received it within days of ordering it. I was sent quiet a few emails confirming my purchase and also a tracking number. They have great prices too.","link":"http:\/\/www.resellerratings.com\/store\/47th_Street_Photo_13\/comment\/128019#comment128019","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/47th_Street_Photo_13.jpg","store_name":"47th Street Photo","username":"janelle228","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Yes I ordered a tripod for my wife but it did not work with her set up. She call and was told she could send it back. Now she did as told mailed it back in the time told also she marked the package as told. We have not heared anything back from 47stphoto and my wife very unhappy with the transaction. ","link":"http:\/\/www.resellerratings.com\/store\/47th_Street_Photo_13\/comment\/387887#comment387887","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/47th_Street_Photo_13.jpg","store_name":"47th Street Photo","username":"cecilthetermite","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This is the third major purchase I have made from 47st photo. I have been extremely satisfied with all the products I have bought from them. Shipping has been fast and great packing to insure my product is not damaged. I would recommend them to friends and family in buy photo products.<br>","link":"http:\/\/www.resellerratings.com\/store\/47th_Street_Photo_13\/comment\/128726#comment128726","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/47th_Street_Photo_13.jpg","store_name":"47th Street Photo","username":"etorres31","rating":"5"}, "single");){kind=link}
"Had a photo shoot on Saturday and called 47th St Photo for a grip 4 days before the shoot. I offered to pay for overnight shipping and the guy there told me that there was no need so I gave him CC info and he promised I'd have it by Friday. A week goes by and I still haven't got the grip, nor any answer to my emails.
When I call to ask what's going on, I'm yelled at by a customer service rep saying that it was pretty much my fault and that he doesn't want to hear anything I have to say. I was so taken back that I asked to speak with a manager who was nicer but said that emails are a very unreliable way to communicate and he wasn't surprised that I didn't get a response (hello, it's 2009 and for people that live on the road it's much easier to email).
Turns out that after checking my order number, my grip didn't even ship yet!! A whole week went by and they didn't even ship the order to me. I would not do business with this company again. Stick to the people you trust, Cameta Camera or Amazon."