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Stores > 42nd Street Photo
  • 42nd Street Pho 42nd Street Photo Elite Status
    • ADDRESS
      10018
    •  
    • BUSINESS HOURS
      n/a
      GENERAL PHONE
      (888) 810-4242
      FAX
      212-594-7508
    • SUPPORT EMAIL
      CS@42photo.com
      SUPPORT PHONE
      (888) 810-4242

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.57/10 9.57/10
    Chance of future purchase: Rating 9.71/10 9.71/10
    Shipping & packaging: Rating 9.65/10 9.65/10
    Customer service: Rating 9.76/10 9.76/10
    Return/Replacement policy: Rating 9.35/10 9.35/10
Voice your opinion! Review 42nd Street Photo by clicking a star below.
Rating 10/10
5/5
2017-06-16

Great customer service

"I had a great experience with 42street I purchased a Canon 80D and from the ordering through the shipping process they were very helpful. I am now a returning customer as I will be buying some new lenses from them soon."


Rating 10/10
5/5
2017-06-15

recent order

"as always INCREDIBLE service"


Rating 10/10
5/5
2017-06-13

Fair price and service

"Initially I was suspicious about the low price - $250 less than other stores. Understanding that it was a grey market (without US warranty) and that they provided me with a free US 3rd part warranty I made the math and it pays. Also how offen does a new Nikon camera goes bad on the 1st year ? I end up saving $250 and have a warranty in case anything goes wrong. "


Rating 10/10
5/5
2017-06-13

Canon Lense

"Very easy to navigate website and very good price. Customer service was very helpful."


Rating 10/10
5/5
2017-06-13

Good Value

"Found the best price at 42nd Street photo after searching local stores and internet. Online order was fast and easy. Order follow up by phone was a good experience - easy to communicate and staff knows the products well."


Rating 10/10
5/5
2017-05-11

42nd St Photo

"Originally, went into this store while I was visiting NY. When I was price checking a new lens, I looked up their site and found it significantly cheaper than anywhere else. I ordered the lens and the store even called me later about my order. I have never had any issues with my purchase, and I was also impressed with their customer service."


Rating 10/10
5/5
2017-05-10

Excellent customer service

"I've just ordered Canon 6D digital camera from 42nd Street Photo. Placing an order was easy, customer service was excellent, they even included an extra battery for me! I will definitely shop here again."


Rating 10/10
5/5
2017-05-08

Excellent Customer Service

"Just received the Olympus system I ordered through 42nd Street Photo. During the course of ordering this new system, I had some questions and reached out to Customer Service for some help. Robert went out of his way to address all my questions and, upon learning I needed the system earlier than anticipated, they actually shipped the system 2nd Day Air to ensure I received it when I needed it. It was a pleasure working with someone who knew their camera equipment so well and could address all the technical questions I had. I can't tell you how much I appreciated them working so closely with me and I couldn't be more pleased with my purchase. Great job by 42nd St Photo!!"


Rating 10/10
5/5
2017-05-03

Great purchase

"I purchased a Nikon D3300 camera from them. The service was great. They even called me before approving the order to make sure I ordered the right thing. The camera arrived not long after that. I still have the camera and it is great."


Rating 10/10
5/5
2017-04-27

Great Service

"Not only do they provide great service,also great advice on upgrades."


Rating 10/10
5/5
2017-04-27

Great customer service

"After placing my order for a lense, Adam called me to confirm all the details and make sure I'd have proper fitment. Not very often a company provides that kind of service. I'll be coming back."


Rating 10/10
5/5
2017-04-27

Customer Service

"After placing an order online I received a call from Adam. He went on to inform me that the item I asked for was not available but was able to upgrade me to a better quality lens. We discussed possibly upgrading camera packages as well, which I appreciate the information, was not in need of on my budget. He was very knowledgeable about the products and even recommended a filter to protect my lens which I had not thought of. Thanks for your excellent customer service and quick response to my needs.

Thank you,
Keith
"


Rating 10/10
5/5
2017-04-26

Excellent service

"I bought my cannon 70d from 42nd St Photo and they game me a call to ensure that was getting what I wanted. I had accidentally ordered to Japanese version. But not to worry everything was taken care of!"


Rating 10/10
5/5
2017-04-26

Excellence in Service

"While I don't expect too much out of stores, it appears 42nd St strives to at least attempt to go one step further with their service.

I'm always confident when it comes to entering in my shipping address (as until now, I've never had anything delivered to the wrong address at my error), it was certainly nice when the business gave me a call to ensure that it was going to the right address. Considering the price on the product I had recently purchased, it's a nice precaution to take.

I would definitely recommend this store and it's rather comforting to know the reviews I've read previously on this store appears to match up with how I've been treated.
"


Rating 10/10
5/5
2017-04-26

Great experience.

"Thank you guys for your support."


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42nd Street Photo is a merchant member
42nd Street Photo participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,376 merchant members.