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"For a recent lighting fixture purchase, 3tailer offered the best overall price with free s/h. Although a glass component arrived cracked, the part was replaced quickly within a couple of days. Customer Service was friendly and eager to resolve the issue. They followed through with excellent communication regarding outgoing shipment dates/times and tracking numbers. I am very happy with the product I ordered, the price and the service I received by 3tailer. I will be looking to them first for future purchases."
"I purchased their diabetic socks and have been very pleased. A few of the socks had small holes above the toe area and they replaced the whole order. I have and will purchase from them again."
"I made my first purchase with 3tailer in December 2012. I was shopping for a particular pair of shoes for my Dad, and 3tailer saved me over $100 off the price it would have cost me to purchase the same shoes at other retailers. 3tailer shipped the shoes promptly and they arrived in perfect condition. I was very pleased with my shopping experience with this company, and will definitely search their site first for products to purchase in the future."
"They had a chandelier I wanted for almost $100 less than everyone else. The chandelier arrived quickly and in perfect condition. I contacted customer service to find out when the item would ship, and they were very friendly and got back to me very quickly. I would definitely buy from them again!"
"I bought my son's Halloween costume through 3tailer.com. They had the costume he wanted for $10 less than I could find it anywhere else. Everything arrived in great shape and their shipping estimate was accurate to the day. I used the Standard shipping method, which uses UPS Smartpost, so the last leg travels USPS. For me, that meant I got Saturday delivery at no additional charge."
"I ordered a Halloween costume over a week ago and still have not received a shipping notification or tracking number. i have emailed them and got no reply. Do not order from them if you need your product fast!"
"I was referred to this site after shifting through dozens of different suppliers who all had the same items I needed. Not only did this site have (by far) the lowest price for each, but the ordering process was very easy. After checking with customer service to find the status of my order, responses from them were very fast and helpful; not only did they tell me how to track my shipment, but the woman went ahead and did the tracking for me as well, telling me the exact day it would arrive. I will recommend 3tailer to all my friends."
"Terrible seller. Did a google search for an item and found 3tailor.com had what I wanted at a very good price. Placed an order and a week later checked on the shipping status and they tell me it is back ordered for 5 weeks, do I still want it? AND THEY HAD ALREADY CHARGED MY CREDIT CARD!!! Iask them why they charged me already and they said it was "to hold the price". So I tell them yes I still want it and I wait and wait. Now 6 weeks later I still do not have my item and I again contact them and 2 days later get a return email that they now don't have an arrival date for my item. They want to know if I want to cancel even though I already paid for it a month ago... WTF? I will never do business with these guys again. Reporting them to my credit card company tomorrow to get a refund."
"Easy to order, free shipping was nice, would order from them again."
"I ordered a gift for my dad for father’s day. I wanted to have a modestly priced watched shipped via next day air. I received an email after 3 days saying that my order was never shipped because it was “flagged,” as risky. When I called and asked about it they said it was because the billing and shipping addresses were not the same. Would it have been so hard for them to give let me know this at the time of purchase? I would not recommend these people. Place you order with a reputable online company."
"I placed three orders in May 2012. The first order was 8 outdoor light fixtures from Maxim Lighting for $1,127.00. After 3 days, I had tracking information from UPS and decided to buy some additional fixtures from the site. The second and third orders were for indoor light fixtures for $476.05 and $182.95 respectively. After 3 business days, I had UPS tracking information for each order. Each order was received quickly and in perfect shape. The cost savings was surprising. It was over 20% over Amazon.com and at least 10% over the next closest web store. This site is completely legit. The website was a little difficult to navigate at times and some of the product images didn't load. However, there are some very good deals and shipping was prompt and the products were delivered safely. 5 stars!"
"3tailer has one of the best customer service departments that ive ever had to deal with. I live in an area that has a lot of traffic on it and have had issuse with things being stolen from my porch. I order a Brthday present for my daughter from them and 3 days after my order I called to get the tracking number to know when it would be deliverd so I can get it inside ASAP. Well i got the tracking and found out it had already been delivered, only no pakage at my door. I franticly called and spoke to Taylor, who was WONDERFUL. Shes said that it was the end of the bussness day their and they wouldnt be able to get anything done untill Monday(4/30) and not to worry they will take care of it. On monday Taylor called me and told me the company reshipped the order and that tracking number was in my email. Today (5/3) the order arrived, in plenty of time for my daughters birtday party. The truly understood my concern (they must have children of thier own)and went above and beyond my expectations. less then one week later all i have to worry about is the wrapping paper. I will order from them again and agian. Thank you 3tailer"
"I ordered scones from this website and I love them. This website has the lowest price and I am very happy with the quality. The customer service is great. I will deffenetly buy from them in the future."
"Thank you 3tailer for being such a nice company to deal with! Your attention to detail, communication with your customers, ease and speed of shipping, as well as the products you sell all make for a great experience. Thanks so much, I know where to come!"
"My order for Jobst Compression Hose came promptly, as always.A very polite young lady accepted my phone order and was very helpful. I will order againThank you,Frances"
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