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Store Rating and Reviews 3Gstore.com

Homepage: http://3gstore.com/ Shop Now at 3Gstore.com

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Overall Customer Satisfaction Rating  
Six-Month Rating: 9.67 / 10
Six-Month Reviews: 46
Lifetime Reviews: 82

   


Lifetime Rating: 9.82 / 10
All Stores Avg.: 7.94
7.08 Pricing of Products and Services
9.48 Likelihood of Future Purchases
9.62 Shipping and Packaging
9.69 Customer Service
9.17 Return or Replacement
Show Reviews Read all 82 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
641-E Industrial Drive  
Cary, IL
customer support email:
support@3gstore.com
phone:
866-347-8673
customer support:
866-347-8673 x3
business hours (est):
9:00am - 7:00pm CST Mon-Fri  
Closed Sat  
Closed Sun

FAX: 847-829-3885


Trust and Ethics Policy
 3Gstore.com Customer Reviews
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Reviews 1 - 15 of 83
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Featured Customer Review
Very Satisfied
Reviewer: btanton
Click Here to See the Profile for btanton

12/8/09 3:36 PM
Really impressed with customer service. They were most helpful in getting just the right product and even di some research to put me in touch with a supplier that had something 3G didn't stock. I ordered at 4PM and had it in my hands before noon the next day, in Canada no less.  
Good job folks. Read More


Very Satisfied
Reviewer: southbostonjohn
Click Here to See the Profile for southbostonjohn

2/4/10 5:58 PM
signal strength went from 1 bar to 3 bars, WOW!!!!!!. I can now surf the net and download Stuff!!! Thanks 3Gstore. They were fast and spoke English. "lol" Wish I had found them sooner. thanks

Very Satisfied
Reviewer: jkoenig24
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2/4/10 2:32 PM
The Pepwave Mini I received seemed to be defective. 3G customer service was excellent. Their technician (Victor) walked me through the various ways to reset the device. When that proved fruitless, he arranged for a replacement which arrived promptly. Another call to 3G Tech Support had me up and running in short order. 3G techs were very familiar with both Mac & Windows OSes as well as the products 3G sells. I would recommend 3G highly.

This review was modified by its author, jkoenig24, on 2/4/10 2:33 PM.

Very Satisfied
Reviewer: guysmileyOh
Click Here to See the Profile for guysmileyOh

2/3/10 8:06 AM
The 3Gstore had exactly what i wanted and in stock without the delays you would normally find from other store fronts. The product shipped out immediately and was very well packaged. My item arrived within 2 days and I couldn't be more Happy. The 3Gstore has made me a repeat customer just for handling my first order in a professional and expedited manner. I'm happy to say my Ooma Hub & Scout VOIP system from the 3Gstore was a great value. Hope this review helps others in the future...........Thanks Guy

Very Satisfied
Reviewer: lnscoy
Click Here to See the Profile for lnscoy

2/2/10 10:12 AM
The Wilson antenna improved my signal by about 20 dB on my Verizon USB727. I haven't used it on my cell phone yet. 3Gstore customer service couldn't be better.

Very Satisfied
Reviewer: megadude32
Click Here to See the Profile for megadude32

1/26/10 10:10 AM
My purchase arrived promptly and worked perfectly. The Booster Antenna really helped too. Will keep in mind for future computer/electronics purchases.

Very Satisfied
Reviewer: burnie
Click Here to See the Profile for burnie

1/25/10 11:42 AM
my dealings with 3gstore have been 100% postive. The staff was extreme knowledgable and helpful. I will certainly be purchasing from them in the future. Burnie

Very Satisfied
Reviewer: martinapickett
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1/21/10 7:12 PM
My router was sent promptly and when I finally had time to open it I had problems getting it up and running. I called the tech support dept. and the man walked me right through it and I was up and running in 5 minutes. So easy a baby could do it. thanks 3Gstore.com.

Very Satisfied
Reviewer: n3newton
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1/11/10 3:38 PM
Where to start? I got my first Cradlepoint, a CTR350, in 2008. Soon I got the PHS300 for my travel. Both performed well, until the CTR350 had a problem. The techs at 3G Store worked both on the phone and remotely with my problem. Cradlepoint's warranty is first class. I just got my third Cradlepoint router an MBR1000. I am pleased with the quality of the routers and the excellence of the service from both 3G Store and Cradlepoint.  
With my air card I use these at home, on locations for a hot spot and traveling for my own 'secure hot spot'. I can understand a RV-owner's love of these devices.  
Even if you use an air card alone get a Cradlepoint I believe my air card performs better and the added WiFi has been appreciated by my guests.  
Jerry, Maryland

Very Satisfied
Reviewer: eodted
Click Here to See the Profile for eodted

1/9/10 1:43 PM
I received excellent service from the 3GStore when I had some problem placing my order. They were extremely responsive and helpful.

Very Satisfied
Reviewer: wdrotureau
Click Here to See the Profile for wdrotureau

1/8/10 9:00 AM
The equipment ordered was exactly as advertised and exactly what I needed for my application. The MRR1000 and the external antenna for my air card work better than my expectations (which were very high for this equipment). The support from the 3G Store has been excellent and always exactly on point. The 3G Store will be my "go to" retailer for any and all equipment for this application.

Very Satisfied
Reviewer: rachelleconine
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1/7/10 8:36 PM
The person who helped me was very knowledgable - thanks for everything

Very Satisfied
Reviewer: GPerson
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1/7/10 2:03 PM
I contacted 3G Store on a recomendation of a friend. I spoke with Alex at 3G. After I told him what I wanted to do he recommended the products to get the job done. He was very efficient, the order was palced right away and arrived as promised. Great Job.  
 

Very Satisfied
Reviewer: cindy s
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1/6/10 2:09 PM
Order arrived promptly and correctly. Would not hesitate to order from the 3gstore again

Very Satisfied
Reviewer: floresortho
Click Here to See the Profile for floresortho

1/1/10 3:53 PM
The order for router I purchased was made very easy by the salesperson who helped me. All of my questions and concerns we answered and addressed to my satisfaction. The CD that comes with the router proved to be very helpful in setting up the router, which is now up and running very smoothly. It was a pleasure to buy another product through your store.

Very Satisfied
Reviewer: jyarbrough
Click Here to See the Profile for jyarbrough

12/30/09 12:20 PM
Great place to order from.  
 
Shipping is quick with good communication about the shipping status. I was able to place an order Dec 23rd for Christmas Eve delivery.  
 
Very helpful tech support. I spoke with the head of their tech department after experiencing a problem with a Wilson DT signal booster system. He offered a lot of suggestions and even set up a similar system at his desk to try and replicate the problem. After we discovered that Wilson had apparently included the wrong type of cable in with the system, he called back later to let me know that they are going to credit me for the cost of the $40 replacement cable I purchased at Radio Shack because I needed to get the system up and running immediately.  
 
Would definitely recommend highly and buy from again.

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