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"Being a local costomer I found it a challange to find the right building they are located in. But once there The one on one customer service was above par from some other local web retailers. They had a genuine interest in my modding and computer experience. Also showed me the store room and I felt like a kid in a candy store. The prices are very comparable to other local and web retailers. Some are so much better that I have already sent a link to them to others in the local modding community. Overall the polite treatment and casual conversation along with not making me feel like I was in their way will bring me and others to shop both online and in house. "
"I have recently purchased various products from many sources to configure a HTPC system. 3DCOOL.com was the most helpful, and competent source that I have encountered. They went the extra mile to assure that I was getting what I wanted, and needed. If I had contacted them first, I would not have bothered to shop anywhere else! "
"Thank you for this very professional offering. The product I had originally purchased did not fulfill my requirements and with one simple toll free phone call I had the RMA number, the original components ready to ship, and my replacement parts lined up. I truly wish that more companies had this professional customer support attitude. "
"Really helpful in sending me a replacement fan when I had problems getting it replaced thru the manufacturer, even though it was already out of warranty."
"My experience with 3Dcool has always been outstanding. I place a high importance on the level of knowlledge of the sales people, and 3dcool hits right on, and just as notable, the items ship the day its ordered. I am very satisfied, and hope you guys do loose your high standards."
"I have been meaning to write a review on 3DCOOL since my 1st purchase from them, but have been too busy. All my purchases with them since then have only reinforced what I experienced the first time. who says "it's never as good as the first time?". Obviously, they haven't had the pleasure of buying anything there. My 1st purchase was a Swiftech MCX159-R NB cooler. I had a few questions about the mounting brackets. Lew amazed me with how in-depth his knowledge of the actual design characteristics of this unit is. But what really left a lasting impression with me, and the reason I will be a lifetime customer, is how Lew demonstrated what integrity is all about. Instead of giving me a "fluff" answer to a small question I had, which I'm sure most retailers would have, He took the time to contact Swiftech and get the "straight scoop". Dealing with 3DCOOL is like having a relative who knows pc's in and out, and will always make sure you are matched up to the piece of equipment you need. All you need to do to see for yourself is purchase something from them, then you will tell yourself, "I wish I would have found them sooner!""
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posted Aug-20-2002 
posted Aug-01-2003 
posted Apr-06-2004 
![Share](javascript:share_rating({"review_body":"These guys were great. Shipped my order within 24 hours and responded to my email questions within an hour. I will definitely order from them again","link":"http:\/\/www.resellerratings.com\/store\/3DCOOL\/comment\/50131#comment50131","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/3DCOOL.jpg","store_name":"3DCOOL.COM","username":"John LA","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Being a local costomer I found it a challange to find the right building they are located in. But once there The one on one customer service was above par from some other local web retailers. They had a genuine interest in my modding and computer experience. Also showed me the store room and I felt like a kid in a candy store. The prices are very comparable to other local and web retailers. Some are so much better that I have already sent a link to them to others in the local modding community. Overall the polite treatment and casual conversation along with not making me feel like I was in their way will bring me and others to shop both online and in house. ","link":"http:\/\/www.resellerratings.com\/store\/3DCOOL\/comment\/91037#comment91037","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/3DCOOL.jpg","store_name":"3DCOOL.COM","username":"Sunfish","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"very fast service. everything went off without a hitch. would definitely recommend","link":"http:\/\/www.resellerratings.com\/store\/3DCOOL\/comment\/96109#comment96109","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/3DCOOL.jpg","store_name":"3DCOOL.COM","username":"bw8755","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a GPU cooling system from 3DCool.com on Thursday the 19th of Feb.<br><br>Shortly after placing the order I received a phone call from 3DCool thanking me for my business.<br><br>I received the item approximately 25 hours after I placed the order. (this was not the result of any type of expedited shipping).<br><br>My order came to a bit over 30 dollars.<br><br>I\u0027ve never received that type of customer service from any company and I highly recommend 3DCool.","link":"http:\/\/www.resellerratings.com\/store\/3DCOOL\/comment\/126548#comment126548","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/3DCOOL.jpg","store_name":"3DCOOL.COM","username":"bob30880","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have recently purchased various products from many sources to configure a HTPC system.<br>3DCOOL.com was the most helpful, and competent source that I have encountered. <br>They went the extra mile to assure that I was getting what I wanted, and needed.<br>If I had contacted them first, I would not have bothered to shop anywhere else! ","link":"http:\/\/www.resellerratings.com\/store\/3DCOOL\/comment\/135476#comment135476","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/3DCOOL.jpg","store_name":"3DCOOL.COM","username":"caerleon","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Thank you for this very professional offering. The product I had originally purchased did not fulfill my requirements and with one simple toll free phone call I had the RMA number, the original components ready to ship, and my replacement parts lined up. I truly wish that more companies had this professional customer support attitude.<br>","link":"http:\/\/www.resellerratings.com\/store\/3DCOOL\/comment\/148065#comment148065","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/3DCOOL.jpg","store_name":"3DCOOL.COM","username":"danphi","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Really helpful in sending me a replacement fan when I had problems getting it replaced thru the manufacturer, even though it was already out of warranty.","link":"http:\/\/www.resellerratings.com\/store\/3DCOOL\/comment\/156851#comment156851","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/3DCOOL.jpg","store_name":"3DCOOL.COM","username":"kennchrisl","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"My experience with 3Dcool has always been outstanding. I place a high importance on the level of knowlledge of the sales people, and 3dcool hits right on, and just as notable, the items ship the day its ordered. I am very satisfied, and hope you guys do loose your high standards.","link":"http:\/\/www.resellerratings.com\/store\/3DCOOL\/comment\/166701#comment166701","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/3DCOOL.jpg","store_name":"3DCOOL.COM","username":"shandow","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have been meaning to write a review on 3DCOOL since my 1st purchase from them, but have been too busy. All my purchases with them since then have only reinforced what I experienced the first time. who says \u0022it\u0027s never as good as the first time?\u0022. Obviously, they haven\u0027t had the pleasure of buying anything there. My 1st purchase was a Swiftech MCX159-R NB cooler. I had a few questions about the mounting brackets. Lew amazed me with how in-depth his knowledge of the actual design characteristics of this unit is. But what really left a lasting impression with me, and the reason I will be a lifetime customer, is how Lew demonstrated what integrity is all about. Instead of giving me a \u0022fluff\u0022 answer to a small question I had, which I\u0027m sure most retailers would have, He took the time to contact Swiftech and get the \u0022straight scoop\u0022. Dealing with 3DCOOL is like having a relative who knows pc\u0027s in and out, and will always make sure you are matched up to the piece of equipment you need. All you need to do to see for yourself is purchase something from them, then you will tell yourself, \u0022I wish I would have found them sooner!\u0022","link":"http:\/\/www.resellerratings.com\/store\/3DCOOL\/comment\/212670#comment212670","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/3DCOOL.jpg","store_name":"3DCOOL.COM","username":"Hansfragger","rating":"5"}, "single");){kind=link}
"VERY QUICK shipping, no problems here whatsoever; I can safely recommend 3DCOOL.COM to everybody."