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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 60 Plant Ave, Suite 4 Hauppauge, NY
    • Contact: contact@39dollarglasses.com
    • Phone: 1-800-672-6304
    • Customer Support: 1-800-672-6304
    • Business Hours: Mon-Fri 9am-5pm ET
    • Fax: 631-980-4168

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.80/10 8.80/10
    Chance of future purchase: Rating 8.04/10 8.04/10
    Shipping & packaging: Rating 8.39/10 8.39/10
    Customer service: Rating 7.74/10 7.74/10
    Return/Replacement policy: Rating 7.29/10 7.29/10

3,105 Customer Reviews

Rating 8/10
4/5
modified review posted

"I definitely got what I ordered.
I did need the glasses for reading glasses & I did not understand that I had to click on the appropriate box.
The glasses are now to high for reading & I have to balance them on the tip of my nose to make proper use of them.
Well that's the disadvantage of ordering online.
"


Rating 10/10
5/5
modified review posted

"I love my new sunglasses. They're everything I wanted for less than I would have payed anywhere else. "


Rating 10/10
5/5
modified review posted

"Quick glasses at a reasonable price. I loved using the 'try it on' feature. "


Rating 10/10
5/5
modified review posted

"very easily done/great service"


Rating 10/10
5/5
modified review posted

"Very good and super fast secured shipping."


Rating 10/10
5/5
modified review posted

"For fifty bucks, this is a really nice pair of glasses. The little extras (case, cleaning cloth, screwdriver) were a nice surprise too. Processing and shipping times were good. "


Rating 10/10
5/5
modified review posted

"My glasses arrived in the time frame they said it would and my order was correct."


Rating 10/10
5/5
modified review posted

"Loved the glasses. Prescription was right on."


Rating 10/10
5/5
modified review posted

"Love this service and will definitely use again in the future. Great Selection, Great Prices, Quick Delivery, Great Fit!!!"


Rating 10/10
5/5
modified review posted

"Online ordering system was very user friendly and like the status updates I received through email. Thank you.

Debbie Booker
"


Rating 2/10
1/5
modified review posted

"I know that it is 39Dollar glasses but the material is very! Very! Cheap material. The glasses came in a child size. I am embarrassed to wear these glasses. This is false advertisement at it best. You must be laughing going all the way to bank with this scam."

modified review Rep reply posted Aug-25-2014

39dollarglasses, 39Dollar Glasses rep has responded

“Hi Eddie,
We are sorry to hear that the frame did not fit you, and understand that you may not have been aware, as a first time customer, that we offer a Worry-Free Warranty, and as per this warranty, you are able to return your order for a free remake into another frame. The Retro 103 frame you purchased is an adult size frame, as advertised.

Also, the material is perhaps different than you have seen in the past, but we can assure you that the material is not cheap, but rather a new material that is very popular due to its light weight and extreme comfort
The Retro Eyewear frame you purchased is made of TR-90 plastic, which is lighter, more durable, and far more comfortable than regular plastic material.
Please check out our Blog for more information on this new and exciting material:
http://www.39dollarglasses.com/blog/2013/07/what-is-tr90/

The sizes for each frame we sell are unique, and there are not other sizes available, and of course, not every frame is designed for every person, due to the different sizing required, so we provide the sizes for every frame for you to choose the best fitting frame during the placement of your order.

In any case, if you ever receive a frame that you do not like, because it either does not fit, or simply isn't to your liking, you are absolutely able to return the glasses to be remade at no cost, or you are able to request a refund, less any shipping costs*.
You were contacted by the customer service manager today, who has already issued a return authorization for the return of the glasses.

Please use the prepaid shipping label to return the glasses to us, and we will remake them into a different frame for you, as per our Worry-Free Warranty.

Best Regards,
39DollarGlasses.com

*Certain progressive lens packages are excluded - see our Worry-Free Warranty for more details”


Rating 8/10
4/5
modified review posted

"This was a lot easier than I anticipated. I also went on vacation a week after I ordered and customer service was able to change the shipping address to my vacation spot. Eazy peazy Lemon Squeezee. "


Rating 10/10
5/5
modified review posted

"Excellent value and speed of delivery."


Rating 10/10
5/5
modified review posted

"The price was great and my son was very happy with his glasses. Thank you! "


Rating 10/10
5/5
modified review posted

"Love, love ,love the glasses and the price!
"


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39Dollar Glasses is a merchant member
39Dollar Glasses participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,857 merchant members.