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Stores > 39Dollar Glasses

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  • 39Dollar Glasse 39Dollar Glasses Elite Status
    • Address: 60 Plant Ave, Suite 4 Hauppauge, NY
    • Contact: contact@39dollarglasses.com
    • Phone: 1-800-672-6304
    • Customer Support: 1-800-672-6304
    • Business Hours: Mon-Fri 9am-5pm ET
    • Fax: 631-980-4168

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.62/10 7.62/10
    Chance of future purchase: Rating 5.60/10 5.60/10
    Shipping & packaging: Rating 7.14/10 7.14/10
    Customer service: Rating 4.00/10 4.00/10
    Return/Replacement policy: Rating 2.00/10 2.00/10

5,192 Customer Reviews

No Avatar

Verified Customer
Rating 6/10
3/5
2016-06-27

Cheap glasses, cheap(ish) prices...

"I have a pair of glasses. They are the right prescription. The frames look almost like the frames I loved and broke. The experience as a whole? Meh. The glasses took quite a bit longer than I thought they would, more like 3 weeks than 3 days. The frames are pretty cheap looking, but not offensive. I thought the site sold discontinued frames, but it's more like they have very basic frames manufactured for them. Most are a solid color plastic, no brand name, no type of embellishment. I also ordered sunglasses and really hated them. They didn't fit on my face and they were, to be honest, the ugliest glasses I've ever seen. The return process was quick and painless, which is why they get 3 stars instead of 2. I have a functional pair of glasses, but I don't think I'd order here again. "


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Verified Customer
Rating 10/10
5/5
2016-06-23

Looking Good

"Everything was as advertised. A good-looking pair of glasses with a perfect prescription and delivered in excellent condition. And the price was right and just. The shopping experience was easy and straightforward you could understand and complete your order and just a very few minutes."


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Verified Customer
Rating 10/10
5/5
2016-06-22

A long term very satisfied customer

"This is a great company and I feel lucky that I found them on line. The service and quality of the frames and lenses are excellent and $100's less than any local optical shop. I have had my glasses checked at an ophthalmologist and told they exactly made to Rx. With both differing Rx between both eyes including both spherical and cylindrical Rx a few degrees difference makes a big difference. I also have very strong Rx's, but the polycarbonate high index as standard get me away from the "Coke Bottles" and that is their standard lens. The frames are I have bought are equally high quality.

This a GREAT COMPANY!!!
"


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Verified Customer
Rating 10/10
5/5
2016-06-22

"My experience with 39Dollar Glasses was great from start to finish. The website was easy to navigate and responsive, my order was processed quickly and I really like my glasses and feel they're a good value."


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Verified Customer
Rating 8/10
4/5
2016-06-22

Quality great, delivery slow.

"The order took 4 weeks due to quality issues, but I am very satisfied with the glasses. Tiffany gave me a credit toward my next order, then transferred the credit to my wife for her to use.
"


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Verified Customer
Rating 10/10
5/5
2016-06-20

Perfectly framed

"Very easy process and walks they measuring. Love the transition option for lenses"


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Verified Customer
Rating 10/10
5/5
2016-06-20

39 dollar glasses delivers!

"third time ordering, always great to work with, super fast delivery

I recommend 39dollarglasses every time.
"


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Verified Customer
Rating 10/10
5/5
2016-06-20

Aloha and Mahalo!

"Not only did my glasses arrive on time (and I'm pretty darned far away), but the prescription is right on. The best part, though, is how light they are! My last pair were so heavy. These are wonderful. Why does anyone get glasses anywhere but 39Dollar Glasses?"


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Verified Customer
Rating 10/10
5/5
2016-06-20

Great customer experience !!!

"My first time ordering glasses online & 39Dollar Glasses made it such a great experience. Ordering process was easy, delivery was quick. There was an issue w/ the temple breaking, could have been due to manufacturer or just me being clumsy while adjusting but i called & spoke w/ this wonderful rep named John who put me at ease & shipped out a replacement which arrived w/in time frame promised.

Thank you again John for your great customer service :-)
"


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Verified Customer
Rating 10/10
5/5
2016-06-19

Always fantastic

"Love my new glasses. This is the sixth or seventh pair I've bought. I have had nothing but great experiences. Glasses are great quality, arrive quickly and are very durable. Thank you all so much."

This review was modified by miahiu26 on June 23 2016 08:33:06 AM

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Verified Customer
Rating 8/10
4/5
2016-06-19

whopped up frame

"Be prepaired for major ajustment,
Frame does not lay flat,
Nose peice smashed,lucky they did not break with all the bending that had to be done.
"

This review was modified by cetacker on June 23 2016 08:33:06 AM

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Verified Customer
Rating 10/10
5/5
2016-06-19

Awesome!

"I'm a frequent flyer with them. I think I own over 15 pairs. Inexpensive & quick delivery with Great customer service!!"

This review was modified by suzannedai2009 on June 23 2016 08:33:45 AM

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Verified Customer
Rating 10/10
5/5
2016-06-19

Better than in stores

"I wear glasses since I was a child, and the frames that were insured were hardly my style and the ones that looked good, cost a fortune. Being able to buy glasses with prescription under $40 for whatever style is amazing and I love it."

This review was modified by rayyak5 on June 23 2016 08:34:36 AM

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Verified Customer
Rating 10/10
5/5
2016-06-17

I had a problem, but it was quickly solved.

"It's a long story, but I have reordered and returned the ones they sent to me; and they are sending me new glasses. All is well."

This review was modified by dontgotoaintree on June 20 2016 01:29:22 PM
Rep reply posted Jun-20-2016

A rep from 39Dollar Glasses, 39dollarglasses, has responded

“Thank you for your feedback, Terrence.
We are sorry to hear of your dissatisfaction, and as per our worry free warranty are always happy to remake the glasses for you.
However, we suggest you use a more appropriate lens package for your remake order, as you did not use any prescription, but chose lenses that are designed for someone with a prescription stronger than 3.50. While we are unsure why you chose these lenses, it is specifically not recommended on the website.

Because you have no prescription to begin with, there is no need to order higher index lenses, because there is no way to make a lens that has no prescription thinner, which is the only added benefit of ordering upgraded lenses with a higher index.
We do understand that when customers come to our site, the savings is so great they think more money needs to be spent, but this is not the case, and is a large reason why we advise the most appropriate lens for your prescription in our lens package descriptions.
For a truly upgraded experience, polarized lenses would be the best bet in your case, as they will create a better visual experience for you, as the 1.67 Seiko lenses you selected will not improve your experience, as they are intended to provide thinner, lighter lenses only for those with a high prescription.
We see that no contact has been made with customer service regarding a return, so we have requested that an RMA be issued to you for return, and have issued a return authorization via email.
We look forward to your return being received.

Warm Regards,
39DollarGlasses.com
1-800-672-6304


No Avatar

Verified Customer
Rating 10/10
5/5
2016-06-16

Couldn't believe how nice for price

"This was my first purchase at 39dg and am very satisfied. I am new to glasses other than cheap readers and after my eye exam I bought a pair at my eye Doctors office. What a mistake, paid a fortune and after 3 adjustments in 2 weeks they still don't feel comfortable. The pr. I bought at 39dg did not even need adjusting at all and looked and felt better than the ones at the Dr.'s office that I paid about 10 times more for. Never again , in the future I will buy all my eye wear from you. Super fast shipping too. Thanks"


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