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Store InformationStore Info
Full Rating Profile
    • Address: 60 Plant Ave, Suite 4 Hauppauge, NY
    • Contact: contact@39dollarglasses.com
    • Phone: 1-800-672-6304
    • Customer Support: 1-800-672-6304
    • Business Hours: Mon-Fri 9am-5pm ET
    • Fax: 631-980-4168

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.79/10 8.79/10
    Chance of future purchase: Rating 7.75/10 7.75/10
    Shipping & packaging: Rating 8.42/10 8.42/10
    Customer service: Rating 7.50/10 7.50/10
    Return/Replacement policy: Rating 6.73/10 6.73/10

3,000 Customer Reviews

Rating 10/10
5/5
modified review posted

"My glasses came in quickly and they were perfect! "


Rating 10/10
5/5
modified review posted

"I purchased a pair of progressives for my father at a fraction of a standard price for these lenses! He loves them and if he's happy, then I'm happy! "


Rating 10/10
5/5
modified review posted

"Excellent prices - perfect glasses - fast delivery"


Rating 4/10
2/5
modified review posted

"My glasses arrived crooked and I had to go to Lencraftors to have them fixed."

modified review Rep reply posted Jul-30-2014

39dollarglasses, 39Dollar Glasses rep has responded

“Hello Sandra, thank you for your feedback.

We apologize, we have reviewed our records, and we see that we remade your original order due to your prescription being entered incorrectly during order placement. We remade the order for you with the corrected prescription you provided and changed the frame as you requested at no cost to you, as per our warranty. We see you contacted us via live chat and phone after receiving the remade order because you wanted to exchange the frame for a second time. We advised at that time that we will be more than happy to remake the order; however, because we have already remade your order at no cost, there is a 50% fee to remake the lens a second time. You are entitled to a one time no charge exchange or a no charge remake if needed on almost all lens packages (with the exception of our excluded lens packages, as per our worry-warranty).

If you would still like the order remade after you have taken advantage of the onetime free exchange or remake we only ask you share in the cost of the lenses. Regarding your advice that the frame was crooked, we were not aware of this, as you had only advised you wished to change the frame style, not that the frame you received was crooked. Upon receiving your new glasses, it is not uncommon to need to make adjustments for proper fit; this can be simple adjustments to make them fit comfortably on your face, or to adjust them so the temples lay flat when placed on a table.

In the rare case that the frame is defective and cannot be used, or if you break the frame in the first year, we will replace it for you one time at our cost. Simply contact us and we will send you a brand new frame as per our warranty, which you are covered under for a full year. If you are still interested in possibly changing the frame we are happy to work with you, please contact us at your earliest convenience so we can further assist you.”


Rating 10/10
5/5
modified review posted

"The glasses I received are fine. One of the earpieces is a little loose but that can be fixed. Prescription is accurate."


Rating 6/10
3/5
modified review posted

"Came a little crooked but they do the job i suppose"


Rating 10/10
5/5
modified review posted

"Great product at a great price!"


Rating 10/10
5/5
modified review posted

"Super cute glasses, easy ordering process, arrived in a little over a week."


Rating 10/10
5/5
modified review posted

"High quality, great value. No surprises! THANKS!"


Rating 10/10
5/5
modified review posted

"This company is awesome. I have been ordering glasses from here for a long time. As usual, I love these glasses! Color is good and so is the shape, Never a problem here. Great job!"


Rating 10/10
5/5
modified review posted

"I have now ordered several pairs of glasses from 39dollarglasses.com and continue to be impressed with the quality if the glasses and ease in ordering. Highly recommend to any who ask.
-Steve
"


Rating 10/10
5/5
modified review posted

"I am very satisfied with my new glasses. This was the second time I ordered from 39Dollar Glasses and I was very happy each time.The website was easy to use and the glasses arrived quickly. They are very sturdy and fit great. Also, since I bought them during a holiday special, i received a $20.00 discount."


Rating 10/10
5/5
modified review posted

"great, awesome prices!!! great service, thank you very much!!!! "


Rating 10/10
5/5
modified review posted

"My glasses are perfect. The lens quality is great...thanks"


Rating 10/10
5/5
modified review posted

"Glasses came in fast. I love it!"


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39Dollar Glasses is a merchant member
39Dollar Glasses participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,874 merchant members.