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65 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/339_Anime_Shop","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/339_Anime_Shop.jpg","store_name":"3.99 Anime Shop","store_rating":"7.83","total_reviews":"65"}, "store");)
reply posted Mar-04-2013 “Hi, this has been resolved in Oct 2012 last year and the buyer has received the purchase.
One of the items the buyer bought was out of stock so we offered her a refund. Buyer preferred to wait. We manage to send out the items with tracking immediately when the items are available to us.
We do not require the user to follow a link from the email to sign in to the site, it is possible to just respond to the email. (though if you do use the link the buyer will be able to retrieve all previous correspondence of emails).”
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![Share](javascript:share_rating({"review_body":"I am completely disappointed in the customer service from this site. It's been six weeks since I ordered from their site and I still have not received my merchandise. They didn't even bother to ship the package until a month after I ordered and my package has been sitting somewhere in China for the last two weeks with no update at all to the tracking information beyond "preparing to ship." While their customer service department does respond to emails, it's always with some kind of vague and unhelpful nonsense like, "the package might be in transit."<br><br>I ordered my daughter's birthday present 6 weeks before her birthday but she won't be getting it on time this year due to 399 Anime Shop's inability to live up to what they promise. Of course, they didn't hesitate to take my money -- that was removed from my account immediately. They've now delayed my order so long that it won't arrive until it's too late for me to file a dispute with Paypal if the merchandise isn't as promised. Deliberate on their part? I'm guessing yes.<br><br>Stay away from this site.","link":"http:\/\/www.resellerratings.com\/store\/339_Anime_Shop\/review\/2673811#comment2673811","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/339_Anime_Shop.jpg","store_name":"3.99 Anime Shop","username":"karenww","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This company rocks! I wish all companies were as efficient as they are. Someone stole my order in the mail and 3.99 Anime Shop replaced it-no questions asked! I am more than satisfied!","link":"http:\/\/www.resellerratings.com\/store\/339_Anime_Shop\/review\/2672455#comment2672455","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/339_Anime_Shop.jpg","store_name":"3.99 Anime Shop","username":"alainametcalfe","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"good customer service, cheap price,product shipping process = fast and in good condition. looking forward to buy some new items from 3.99 Anime Shop. thanks 3.99 Anime Shop.","link":"http:\/\/www.resellerratings.com\/store\/339_Anime_Shop\/review\/2566861#comment2566861","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/339_Anime_Shop.jpg","store_name":"3.99 Anime Shop","username":"MNZAHID241","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I randomly fell on that site and saw an interesting item so I decided to buy it.<br><br>I could use paypal to pay, that's already a good start.<br><br>There was the option to ship with 'normal shipping'<br>it may be long, but I'm assured to have 0 custom fees, so I love that when I don't mind waiting for a product.<br><br>The seller was kind enough to send me periodical notification to keep me up to date on the order's status.<br><br>The item is nice and the pricing is worth.<br><br>I'll give it my personal 10\/10 :)","link":"http:\/\/www.resellerratings.com\/store\/339_Anime_Shop\/review\/2461751#comment2461751","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/339_Anime_Shop.jpg","store_name":"3.99 Anime Shop","username":"Ellantseyeth","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"issue is being resolved at this time.","link":"http:\/\/www.resellerratings.com\/store\/339_Anime_Shop\/review\/2460713#comment2460713","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/339_Anime_Shop.jpg","store_name":"3.99 Anime Shop","username":"cdboylan","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I had questions they answered, they gave me a target time, and it delivered. Nothing much else to say. Good customer service, support, and on time. ","link":"http:\/\/www.resellerratings.com\/store\/339_Anime_Shop\/review\/2345223#comment2345223","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/339_Anime_Shop.jpg","store_name":"3.99 Anime Shop","username":"kevin_enario","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I WAS VERY HAPPY WITH THE SERVICE, AN PATIENCE OF CUSTOMER SERVICE, I WILL, WITHOUT A DOUBT, SHOP WITH THEM AGAIN. I'VE ALREADY RECCOMENDED THEIR WEBSITE TO FRIENDS AND FAMILY. I WAS VERY PLEASED WITH THE WHOLE SALE.","link":"http:\/\/www.resellerratings.com\/store\/339_Anime_Shop\/review\/2331159#comment2331159","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/339_Anime_Shop.jpg","store_name":"3.99 Anime Shop","username":"malgeriez","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"They were really helpful and courteous, I had originally ordered the wrong product but this was promptly rectified by the staff via email. The product came quickly and in perfect condition. I was very pleased with the service and would definitely recommend to others. ","link":"http:\/\/www.resellerratings.com\/store\/339_Anime_Shop\/review\/2302929#comment2302929","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/339_Anime_Shop.jpg","store_name":"3.99 Anime Shop","username":"jindoe3","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Item was as advertised, came quicker than I thought, and arrived in perfect condition. The company was very good about communication as well :)","link":"http:\/\/www.resellerratings.com\/store\/339_Anime_Shop\/review\/2264893#comment2264893","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/339_Anime_Shop.jpg","store_name":"3.99 Anime Shop","username":"sheilamilo","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"great. all the products i wanted were delivered to me at great quality and in the scheduled time period. I\u0027m very pleased with this site. Thank you 3.99 anime.","link":"http:\/\/www.resellerratings.com\/store\/339_Anime_Shop\/review\/2228793#comment2228793","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/339_Anime_Shop.jpg","store_name":"3.99 Anime Shop","username":"kaguya_kenji","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"It was amazing. :D I\u0027m forever ordering from here.","link":"http:\/\/www.resellerratings.com\/store\/339_Anime_Shop\/review\/2093635#comment2093635","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/339_Anime_Shop.jpg","store_name":"3.99 Anime Shop","username":"Voompire","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am sad to say that I have been GREATLY displeased with the service from 3.99 anime. The correspondence methods are over-complicated by their requirement that you follow a link from an email to sign in to their site, rather than just respond to them via STANDARD e-mail. Responses fro staff have also been very slow to hear back, mostly offering vague, unhelpful information about my order status. Despite a guaranteed arrival time of \u00222-3 weeks from the date of my order\u0022, today marks the official one-month anniversary (so to speak) of the date my order was placed. Five days ago I FINALLY received an e-response from 3.99 in regards to my order status saying it was \u0022still being processed\u0022.... that\u0027s interesting because they already took my money! Apparently my boyfriend will not be receiving his birthday presents (50 dollars worth of anime goodies) on time this year. And I can promise you he will not be getting them at ALL next year... at least not from 399 anime.","link":"http:\/\/www.resellerratings.com\/store\/339_Anime_Shop\/review\/2002347#comment2002347","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/339_Anime_Shop.jpg","store_name":"3.99 Anime Shop","username":"bumblblady2","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"the ordered items arrived in good condition, good price and the time for the items arrival was the one mentioned.<br>all in all, i\u0027m very satisfied about the service :D","link":"http:\/\/www.resellerratings.com\/store\/339_Anime_Shop\/review\/1858851#comment1858851","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/339_Anime_Shop.jpg","store_name":"3.99 Anime Shop","username":"tibyy001","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"My son is contented, the package came after only two weeks and the item is exactly what he wanted to get. He uses it every day.<br>The Contact with 3.99 Anime Shop was excellent!","link":"http:\/\/www.resellerratings.com\/store\/339_Anime_Shop\/review\/1753322#comment1753322","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/339_Anime_Shop.jpg","store_name":"3.99 Anime Shop","username":"stephan-gruener","rating":"5"}, "single");){kind=link}
"I ordered gloves on May 21st or so and it's June 8th now, and I'm getting a little worried. To me, the tracking doesn't really tell me anything about where my item is, and it's confusing. I need the gloves by the 21st, so I just hope they come in time.. I'm waiting for a reply from them on what's up as well."