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24hrdigital.com

Consumer Electronics

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--/100 (6-month rating)
24hrdigital.com is not a merchant member
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All Customer Reviews (42)

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Rating 2/10 1/5
modified review posted Jul-05-2011

"I ordered a Nikon d3100 for $499 and the memory card the website suggested for $34 for a total of $533. I didn't receive any email so I emailed them to make sure my order went through. I got a call today to confirm my order. I was told I ordered the wrong memory card, but he could fix that for me and add one that cost $140. Then he told me that the battery it came with only lasted 30 minutes but I could go ahead an order a better one. He told me my final charge was going to be $774, after I told him I didn't want the battery. So how is $499 + $140 equal to $774? I cancelled my order. Then I got a reply to my email stating the camera I had ordered was backordered for 20-30 days! STAY AWAY FROM THIS COMPANY!!!!!!!"

Rating 2/10 1/5
modified review posted Jul-05-2011

"Do not shop here - they advertise very low prices on products that are not in stock, and then they do not call you back for up to 14 days after "accepting" your order to tell you the products is back-ordered. I had to call THEM to ask why my ordered has not shipped - no email, no call to me on their end. Horrible customer service!"

Rating 2/10 1/5
modified review posted Jun-29-2011

"all bad reviews appear to be accurate. I bought a canon 60d with canon 18-135 lens for $955. Got call from Chris who told me it only had a 30 minute battery and proceeded to try to sell me huge expensive kits and accessories. When I tried to get specs on lens and camera he told me it wasn't a efs lens. Can't even find one that isn't. Would not honor $650 price of camera only. Cancelled order and I hope they don't burn my credit.
Really, really bad experience."

Rating 2/10 1/5
modified review posted Jun-21-2011

"This outfit is a scam. I ordered a Canon t2i with an additional lens for $988.00. Chris called to "verify" the order and proceeded to talk about digital lens (no such thing) and batteries that lasted only 30 minutes etc. I had trouble even understanding what he was saying he talked so fast. In the end he said okay I'll have the camera by the end of the week.

I called back 10 minutes later to tell them to make sure my order ONLY was for $988 and they said no problem we'll take care of it. I followed up immediately with an e-mail confirming this. I now get a shipping notice with a charhe of $1787.00!!!!!!!!! These people are crooks. I will be disputing these charges and refusing the shipment. "

Rating 2/10 1/5
modified review posted Jun-14-2011

"I ordered a Canon T1i body advertised for $70 less than anybody else. The sales person attempted to sell me accessories but I declined. I waited 11 days and then found these reviews. I called and the rep said my camera was on back order. I cancelled and received an immediate email cancellation. The reviews saved me some time so I am adding my own."

Rating 2/10 1/5
modified review posted May-29-2011

"Don't ever buy from this store....they are a bait and switch. Offered great price on line, then called to confirm and tried to sell me all kinds of extras. I said no, and they confirmed it would be here in 7 to 10 days. 3 weeks later and no camera. They did not answer my emails, and it took me hours of waiting on the phone for them to finally answer and tell me it was back ordered for 6 weeks. DO NOT BUY FROM THEM!"

Rating 2/10 1/5
modified review posted May-16-2011

"STAY AWAY! I ordered a D5000, with a Lens kit, for 600 brand new. Seemed like an AWESOME price, right? Yeah, they sent me one of those 'call to confirm your order' emails. So I called, and the guy on the phone informed me that instead of 'free shipping', I would have to pay $149 (!!!) to ship to Canada. They're in New York. I'm in Toronto. Upon asking why, he claimed not to know. I asked how they were shipping, and they said UPS. I told him that there is no way UPS costs $149 to ship to Canada. He hastily said, 'Okay well I'll go ahead and cancel your order...'

I thought this was pretty fucking odd to be offering to cancel so soon. I then asked him if the camera came with everything. He said, 'no, it doesn't come with a battery, or memory card'. Another red flag. A 'brand new' camera without a battery or memory card? Do these clowns even look up what the camera COMES with brand new?

Here's where it gets brutal. I ask, what's the return policy? '21 days, 20% restocking fee. You pay shipping'. I asked, does that mean I can send it through UPS. 'No, you pay the $149 again and we pick it up'. Then, I started googling. Upon seeing like 20 posts on ripoff report, I asked him about this. He again threatened to cancel my order. I stated that I just read about them threatening to cancel, and he snarkily said ' Have a NICE day' and hung up.

These idiots need to get shut down. Clear and simple. It's hard enough to find a decent camera for a reasonable price without worrying about scam artists trying to screw you. So glad I didn't go through with the purchase!"

+ Read the user comments for this survey
Rating 2/10 1/5
modified review posted May-09-2011

"Someone needs to get the word out about these people. They should be investigated for fraud...everything that has been written has happened to me. They are dishonest, aggressive, bait and switch and nasty. They need to be closed down."

Rating 2/10 1/5
modified review posted May-06-2011

""24hrdigital.com is unprofessional and engage in unethical business practices. I ordered a camera from them on 4/10/2011. Their website said it was in stock and would be shipped in 24-48 hours. The next day they called to try to sell me additional items (battery, memory card, bag, etc). When I told them I wasn't interested in these items, only the camers body that I had ordered, all of a sudden the camera was backordered for two to four weeks and offered to cancel my order. I said I could wait that long so do not cancel my order. After four weeks, I called back and asked about the status of my order. They now said it would be six to eight weeks before it would be in, but they could send me one right away if I bought the camera body with a 5 hr battery and super fast charger. However, the price for this increased my order by $190 for the camera. With this added expense, their great advertised price wasn't a bargain at all, but more expensive that just about any other retailer on the internet. What a waste of time. Do not fall for their gimmicks." "

Rating 2/10 1/5
modified review posted Apr-27-2011

"DONT EVER BUY FROM THESE STORE, FIRST THEY ASK ME TO CALL THEM TO PROCESS THE ORDER, TRIED TO SELL ME OVERPRICED ITEMS, KEEP ME WAITING FOR MORE THAN A MONTH FOR THE CAMERA TO ARRIVE. I EMAIL THEM WITH NO RESPONSE, TRIED TO CALL THEM WAITING IN THE PHONE OVER 40MIN WITH NO RESPONSE, FINALLY WHEN I REACH, THEM THEY TELL THEY HAVE PROBLEMS TO RECEIVE THE CAMERA FROM JAPAN BUT THEY HAVE THE SAME CAMERA FOR A MOTHERS DAY PACKAGE FOR A PRICE $150 DOLLS EXPENSIER..THEY USE LOW PRICES TO ATRACT COSTUMERS TO LATER TRY TO SELL THE OVERPRICED ITEMS, THIS IS A NON ETHICAL METHOD TO SELL."

 
 
 

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