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Stores > 24HourWristbands

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Store InformationStore Info
Full Rating Profile
  • 24HourWristband 24HourWristbands Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 14550 Beechnut St.
    • Contact: issues@imprint.com
    • Phone: 1-877-508-4569
    • Customer Support: 281-786-3764
    • Business Hours: 8 AM - 10 PM CST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.76/10 8.76/10
    Chance of future purchase: Rating 8.66/10 8.66/10
    Shipping & packaging: Rating 8.24/10 8.24/10
    Customer service: Rating 8.33/10 8.33/10
    Return/Replacement policy: Rating 8.29/10 8.29/10

6,414 Customer Reviews

Rating 2/10
1/5
2016-04-27

Worst customer service I have ever experienced... Beware!!!

"I ordered 200 wristbands. They forgot to include the cardboard insert for the large wristbands and 10 of the small were missing. So I called and they sent them to me (150 lg cardboard cutouts) only they are NOT cutout!!!!! I called and she told me they only cut them out if they are sent with orders !!! WHAT! I said its your fault NOT mine!! I also told her I was fixing to put them on FB to give them away That I could tell everyone not to do business with them. She said WHATEVER i am sure you do not know the entire world!!! I asked to speak to the owner and she said "he doesn't speak to people that is why I have the position I have! I told her it would take them three mins or less to cut on there machine. I told her it was very possible for me to order 200 more but it would not be from them. She said "whatever" I'm sure the customers will never see this, but hopefully the owner will. I'm not done though. I will continue to try to get the owner on the phone. KB"

This review was modified by kath0222 on April 27 2016 03:17:04 PM
Rep reply posted Apr-28-2016

24hourwristbands, 24HourWristbands rep has responded

“Dear Customer,

We are extremely sorry for the experience you have had with one of our representatives. We take customer service issues very seriously. Please know that this is not a usual occurrence for us and we shall undertake strict measures to ensure that situations like these do not occur again.

We are willing to give you a partial refund for the inconvenience you faced regarding the order.
A customer service representative shall open a ticket to address this to you. Kindly respond to it.

Warm regards,
24hourwristbands.com.”


Rating 10/10
5/5
2016-04-27

Great Customer Service!

"Great order experience with customer service. I had an order that I needed to place by phone. My customer service rep., Kendrick, was very polite, helpful and followed me through the entire process to make sure my order went through without a hiccup. 5 Stars…Thanks!!"


Rating 10/10
5/5
2016-04-25

Really Nice

"Real nice! I thought this was really great. Good Services!!!"

This review was modified by oswar on April 25 2016 09:40:55 PM

Rating 10/10
5/5
2016-04-25

New way of using wristbands

"We had planned our 1st school dance and found that the kids would loose their tickets before the dance. So we decided to find a alternate method. Being teenagers we thought they would like something were they could announce their school pride. So we came across 24 hour Wristbands, and our method of tickets for school events were born. Each band we have ordered have been different and now they have become a collectors item for school kids. the order I just placed will go to incoming 6th graders. A way to make them feel welcome in a new school. We have been pleased with these bands and the customer service we have received every time. Thank you for giving is a great new tradition. "


Rating 10/10
5/5
2016-04-25

Fast delivery and precise printing

"1st time I ended up on this site was because I ordered from another pin-customized-printing company and their shipping was delayed for no reason. I ordered from this website and chose fast shipping and it only took me 3 days and I received the pins in time for our events. Very satisfied and very precise printing."

This review was modified by xxxe121 on April 25 2016 03:16:15 PM

Rating 10/10
5/5
2016-04-25

Great Service!

"Email was so easy to use. Placed my custom order with no problem!!"


Rating 10/10
5/5
2016-04-25

Prices, quality, and processing time beat the competition!!!

"This is our first time ordering anything from imprint.com and we were VERY impressed. The price was fantastic, the quality was good, and the ease of use on their website was incredible.

We will definitely be repeat customers!!!
"

This review was modified by NCASP on April 25 2016 12:48:49 PM

Rating 10/10
5/5
2016-04-25

Easy to maneuver site

"There website was easy to maneuver and I was able to place my order in no time at all. "

This review was modified by FCREConsulting on April 25 2016 12:26:56 PM

Rating 8/10
4/5
2016-04-23

ON the MONEY!

"We are a new lifestyle looking for a perfect way to market and acquire new customers, upon little research I found 24HourWristbands and knew almost automatically they would be the ones to help us out! With such affordable product and the ease of checking out, we had a terrific experience !! Thank you"

This review was modified by Sequoyah-21 on April 23 2016 11:28:53 AM

Rating 10/10
5/5
2016-04-23

Great Customer Service

"I called to place a reorder and the representative changed what needed to change and communicated with me multiple times about details. Upon checkout he even offered me the 10% discount! Great customer service! The product is great too, which is why we are reordering! "

This review was modified by jaimenpamatot on April 23 2016 07:52:15 AM

Rating 10/10
5/5
2016-04-22

School Spirit!!

"Great selection of colors and styles. Fantastic pricing. Easy ordering. Pleasant and helpful sales person. Thrilled to get an extra 100 free! Cannot wait to hand them out to our students. "

This review was modified by TPA16 on April 22 2016 06:29:57 AM

Rating 10/10
5/5
2016-04-21

Nice!

"Real nice! I thought this was really great."

This review was modified by yardrat on April 21 2016 11:09:34 AM

Rating 10/10
5/5
2016-04-21

fast, effective, upfront pricing

"this site just meets all the normal standards....or my expectations. I want to upload my art, make my design, have a fast processing server, find the price...and I want it all right now. DONE, they delivered!! I haven't seen the final products, but I expect excellence. "


Rating 10/10
5/5
2016-04-20

Great products

"loved how easy it is to use the site, great products and great that i could upload my design"


Rating 10/10
5/5
2016-04-20

No need to order 100 buttons at once

"I like that I could order any number of buttons, including just individual ones. Easy program to work with, clear design, lots of options. Just wish shipping costs weren't so high."

This review was modified by gn--- on April 20 2016 10:14:55 AM

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24HourWristbands participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,611 merchant members.