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2020pc.com

Computer Hardware & Software and Consumer Electronics

Rating 5.58/10 28 reviews
5.58/100 (6-month rating)
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2020pc.com is a merchant member
2020pc.com is a merchant member and currently DOES actively participate at ResellerRatings to monitor feedback and resolve any issues. See all 1,945 merchant members.
 

All Customer Reviews (28)

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Rating 10/10 5/5
modified review posted Jan-31-2012

"Great service, ordered at the last second and they rushed to get the product out for me in time to have it installed and running for my event. Thanks 2020PC!"

Rating 2/10 1/5
modified review posted Jan-28-2012

"Do not buy from this company. 2020PC.com is a SHAM! I placed an order 3 weeks ago. I initially got an email from them (within 3 days) asking for more information regarding my order. I promptly contacted them and provided them with my business name and confirmed my address. I had since called back on 3 different occassions to ask for a tracking number on my order. The individual I spoke with sounded as if it were the same person each time I called their 800 line, and communication was a little difficult. I asked this person to call me the following day with more information to [provide me as to the status of when I would recieve my printer. He never called. The third time, I still gave the guy a shot and said "This is the first time I have placed an order through an online company and had this happen to me, so I am confused as to why I have not received my product..." He insisted that it was "leaving the New Jersey location the following day." I asked for a courtesy call with the tracking... Never got a call, nor a tracking number. Never got an email either.. Actually... I did just get an email 5 minutes ago (and 20 days after my initial order) with a "Incomplete order" email. Are you kidding me??? What a joke.. If you want to deal with a company that you can hardly underdstand, with zero customer service skills and no follow through ability, contact these idiots... I have just placed an order for the exact same machine with another online company that I certainly expect to have my purchase within 7 business days. "

Rating 10/10 5/5
modified review posted Jan-25-2012

"I found the purchase of an HP 9300 a very pleasant experience. The produce was as it was discribed at the site; arrival was as expected and without any visible indeed I couldn't find anything wrong at all. My overall impression was excellent. I will most likely do business with 2020PC again."

Rating 2/10 1/5
modified review posted Jan-17-2012

"Bait and Switch, Horrible communication and now a credit dispute - Oh and 2020pc.com but the bill goes to a company named Advanced - Need a I say more???? - Avoid at all cost!"

Rating 4/10 2/5
modified review posted Jan-04-2012

"Tried to get a quote over the phone, but no phone info provided, so I had to do live chat. The live chat person wanted my email address. I do not give out my email info as it often creates spam when they could just tell me the price over the phone or live chat. They suggested I create a yahoo email address. They also said I'd have to pay via bank wire transfer?! I said that sounded iffy. They said that my not having am email address sounded iffy. This is just plain weird. Would recommend they work on their customer service skills and protocol about payments. "

modified review posted Jan-04-2012

2020pc, 2020pc.com rep has responded

“Please judge for yourself, how a salesperson in 2020PC try to help customers save money. And in return we are treated this way.
We can not process an order without an email address.”

Rating 10/10 5/5
modified review posted Dec-16-2011

"2020pc is a heaven for PC gurus. Name brand. - low price. - fast delivery. That all I asked for you"

Rating 2/10 1/5
modified review posted Dec-12-2011

"I just placed an order with 2020pc.com for a Marantz AV7005. The order was processed, the money was debited from my account immediately, but then deposited back to my account in the AM. I called them this morning to check on the status of the order and was told that they don't have any record of the purchase even though I have an email confirmation with the order number.
Sells people just gave me the run around and just hung up the phone. They advertised the lowest price for this item, but will no honor the purchase. They told me that I had to just go back to the website to reorder the item. When I did this, the item now displays a note saying "not available." This is a classic case of bait and switch and false advertisement. DO NOT do business with this company because they are not willing to honor their low advertised prices or work with you to resolve the order."

modified review posted Dec-13-2011

2020pc, 2020pc.com rep has responded

“the credit card was declined- please call us and update your payment information”

Rating 2/10 1/5
modified review posted Dec-07-2011

"the most horrendous experience with this outfit. Placed and order for a professional monitor, waited a week and after a phone call was assured it will ship shortly from an East Coast warehouse. Nothing arrived and my order was gone from the website. Gone where? Chatted with their customer support - after 20 minutes was finally told it is NOT AVAILABLE - I send them a link that could still place an order for the item - again was told NOT AVAILABLE - and this is after waiting a week for it. Terrible care of customers must be the norm here.
regarding 2020pc reply about the "declined credit card bellow" -
Who are you kidding! If there is an issue in charging the card - let me know immediately and not after a week of stalling. This post was not about charging a card - it was about "NOT AVAILABLE" - I was never told that there was an issue with my CC by their customer service in all of this. And besides - the CC is fully functional. 2020pc - at least you could admit that you messed up! "

modified review posted Dec-13-2011

2020pc, 2020pc.com rep has responded

“customer credit card was declined - we tried to resolve it by the customer credit card company, but we were not successful.
please call us and update your payment information”

Rating 10/10 5/5
modified review posted Nov-22-2011

"I bought an 83' Mitsubishi TV from 2020pc, and I couldn't be happier with my experience. It came on time, the product is great, and I got a pretty good deal on it. "

Rating 10/10 5/5
modified review posted Nov-15-2011

"This was the first time I shopped online and I was very hesitant to buy an expensive item from any company online. My experience with 2020PC.com was very smooth. I was able to track my shipment online and my order was received on time. I feel confident shopping from them again."

 
 
 

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