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Our firm policy is never to charge for items that are not in stock. Your order was never charged. We attempted to give you a free tshirt to make up for the delay, however, it was refused.”
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"I had an unsavory experience with the "One Stop Knife Shop" and it's owner Kevin Schlossberg. Schlossberg owns an operates "Bladeforums.com" which is an extension of his knife shop, indeed all billing was collected by his "One Stop Knife Shop" enterprise'
On 1/5/12 I elected to join his bladeforums as a paid member, this was because you were not allowed to post images unless you were a paid member. The "Yearly" fee for a platinum level membership is/was $50,00! I paid it, five days later I was banned from the site, mind you not for anything I said or did on the forums, rather it was because his employee was not happy with my private communications shared between us. A few weeks later I contacted Mr Schlossberg both by phone, and via email, what follows is taken in large part from those conversations.
Regardless, it's the privilege of the forum to revoke membership at they're whim, I understand, and can live with it. However, when I contacted Mr Schlossberg for an immediate refund of my membership fee, he refused, using the banning action as his personal justification for keeping my money, even though the service I had purchased through the "One Stop Knife Shop" was only five days into a "Yearly" charge, frankly I was shocked by his brazen attitude, seriously, he was completely unconcerned, totally indifferent!
I explained to Mr Schlossberg that he would in essence be committing a theft, further that just because he and his employee had banned me, or that they didn't like me, it didn't justify his decision to simply appropriate my money! Nonetheless he remained adamant in his refusal. It was obvious that he felt nothing but contempt for me as a customer, It was such a small amount of money he clearly felt free to indulge his petty spite. I got the impression he was enjoying himself immensely.
Now $50.00 isn't a lot of money, certainly not to me it's not. However, just like anyone else, I don't like being taken advantage of, and I certainly don't like having my money stolen, then have the act flaunted in my face by the very culprit.
I advised Mr Schlossberg that it was in his best interest to simply refund my money in full, that if he continued down this course, that I'd take proactive measures, here, on the www against him. I told him the truth, that the www is an awfully powerful equalizer in 2012 America, I told him that he would rue the day he chose to arrogantly appropriate my money, as though he were handing out some sort of fine.
As you can ascertain, Mr Schlossberg elected to not return my money, and make no mistake, thats theft! It's theft to refuse refund of a "Yearly" membership fee just five-days into it no matter what stretch of reason is applied, makes no difference whether it was a knife, or a service, it was a product that he was selling, he owed a refund!
I find it very hard to believe that Mr Schlossberg can be accredited through the BBB, especially in the face of such overwhelming public dissatisfaction with him, and his business ventures, "One Stop Knife Shop/Bladeforums.com." Clearly the reason is because the vast majority of his business is with young males(teenagers)he is able to slide by, these youngsters are very unlikely to do much more then rant at him, certainly not proceed ahead with a complaint, and pursue it to completion, as I am of a mind to do.
While it's only $50.00, it's still theft, and Mr Schlossberg remains extrordinarily dishonest. I will post my account all over the www, I will also be filing a formal complaint with the BBB against him, and his business ventures.
It's my sincere hope that you folks spread the word, the best way to impact this type of disreputable business practice, is to cut it off at it's source, spend your money elsewhere folks, if he's willing to boost my $50.00 over such nonsense, what's he willing to do if you drop a few hundreds?"