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1 Stop Camera / 1stopcamera / onestopcamera (also: InoaX, FotoConnection, TheNewConnection) Store Rating and Reviews 1 Stop Camera / 1stopcamera / onestopcamera (also: InoaX, FotoConnection, TheNewConnection)

Homepage: http://www.1stopcamera.com Shop Now at 1 Stop Camera / 1stopcamera / onestopcamera (also: InoaX, FotoConnection, TheNewConnection)

Cameras

HDTV's

iPods

Laptops

GPS/Nav

Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & contact reviewers.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 5.56 / 10
Write a Review
Six-Month Reviews: 9
Lifetime Reviews: 214

   


Lifetime Rating: 8.31 / 10
All Stores Avg.: 8.23
8.57 Pricing of Products and Services
4.72 Likelihood of Future Purchases
6.79 Shipping and Packaging
5.00 Customer Service
6.67 Return or Replacement
Show Reviews Read all 214 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
1100 Coney Island Ave.  
Brooklyn, NY 11230
customer support email:
support@1stopcamera.com
phone:
1-877-904-1192
customer support:
1-877-904-1192
business hours (est):
Sun 10:00AM-7:00 PM EST(Sales Only)  
Mon-Thur 9:00AM-9:00PM EST  
Fri 9:00AM-4:00PM EST

FAX: 718-724-1498



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 1 Stop Camera / 1stopcamera / onestopcamera (also: InoaX, FotoConnection, TheNewConnection) Customer Reviews
Page 1 of 15sort reviews by:
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Reviews 1 - 15 of 213
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HDTV's

iPods

GPS/Nav

Very Satisfied
Reviewer: jb543214
Click Here to See the Profile for jb543214

6/1/10 2:06 PM
EXCELLENT SERVICE SPOKE TO MARCUS BOBBY

Very Dissatisfied
Reviewer: heimsboy
(read my 2 reviews)
Click Here to See the Profile for heimsboy

5/9/10 12:15 PM
Never trust this retailer.  
I ordred Canon Lens on April 28 and I checked that the lens is on their stock and I found out later that they haven't shipped it yet because they don't have it in their stock.  
 
I wanted to cancel that order and they told me to call back! Can you believe it?  
I haven't had this problem until today. (Maybe I'm lucky?)  
 
Anyway. Never order anything from this guys and look for the pattern. These kind of faux retailer asks you to call them and force you to buy may accessories. Never trust them!

Very Dissatisfied
Reviewer: comicbookguy
Click Here to See the Profile for comicbookguy

5/1/10 12:33 PM
I purchased a Cannon camera on 4/11. On 4/21 I decided to inquire on the cameras whereabouts. No response. On 4/26 I inquired again. No response. On 4/30 I canceled the order; once again, no response.  
 
Shipping delays don't bother me; Not responding in a timely fashion does.  
 
Just now I decided to re-read the negative reviews and the companies responses, it's obvious there is a pattern here.  
 
I would stay away just to be safe. Spend an extra ten minutes searching and an extra ten bucks and get your products elsewhere.

This review was modified by its author, comicbookguy, on 5/2/10 11:45 AM.

Very Satisfied
Reviewer: segal5157
Click Here to See the Profile for segal5157

4/30/10 12:18 PM
Great service - very knowledgeable and friendly staff!

Very Satisfied
Reviewer: sanjose97
Click Here to See the Profile for sanjose97

4/27/10 1:06 PM
Service/price was great! Great Seller

Very Satisfied
Reviewer: Radnortuws
(read my 2 reviews)
Click Here to See the Profile for Radnortuws

4/21/10 11:58 PM
I was in the market for a Panasonic TC-L32X1, one of the best LCDs for gaming due to its low input lag numbers. Unfortunately, this model is out of production and the supply is dwindling even among online retailers. I had a bad experience with another store who claimed it was in stock, yet a week later admitted they did not have one and could not get another. This made me wary, and 5 stores later I realized just how short on stock everyone was. I saw it at 1stopcamera.com, with a great price to boot, but I was still cautious and called to confirm it was in stock. I was greeted pleasantly and informed that it was, and was even offered to process the order over the phone so it could be reserved for me. I declined and ordered online, and the next day received shipping info. The TV is here now, exactly as advertised, and I couldn't be happier. The reviews here may be a mixed bag but my experience was stellar.

Very Dissatisfied
Reviewer: mrskona
Click Here to See the Profile for mrskona

3/31/10 4:52 PM
I ordered a Panasonic camera from 1stop and they promptly acknowledged the order and then nothing! I called them and quickly realized they would not process the order until they had a chance to try to sell me all kinds of accessories. I kept declining indicating I only wanted the camera. They said ok finally. Still no indication that they were actually going to sell me the camera. I kept checking back on the order status to find they listed its status as: "As soon as it is received at the warehouse it will be shipped out". I emailed them back asking for an estimated time when they would ship it and received nothing in return. I waited a couple more days and then cancelled the order telling them I would get it from someone actually willing to sell it to me.

Very Dissatisfied
Reviewer: carol501
Click Here to See the Profile for carol501

3/18/10 11:42 AM
I ordered a refrigerator that was shown as in stock 18 days ago. Today is my third followup call to them. Each time they tell me it is in transit and it will be 5-7 or 7-10 days. I hung up and called again. This person said it is backorderd. It is still shown as in stock on the website. Terribly rude customer service.

Very Satisfied
Reviewer: anfusoa
Click Here to See the Profile for anfusoa

3/14/10 3:10 PM
I was looking on the Internet for certain dishwasher model to match my existing stove and fridge and was amazed to see the low price 1 Stop Camera had for this item and even more amazed that the price INCLUDED SHIPPING! I am very happy with the purchase and would recommend 1 Stop Camera to any one looking for a great price.

Very Satisfied
Reviewer: dakyco
Click Here to See the Profile for dakyco

3/4/10 4:01 PM
Fast delivery. Will buy from this vendor again.

Neither Satisfied Nor Dissatisfied
Reviewer: christie9082
Click Here to See the Profile for christie9082

2/28/10 7:20 AM
I purchased a camera online and received an invoice for it in a comfirmation email. However 1 stop camera charged my credit card $20 more than the invoice is for. When I realized this in Jan. I called to find out why there was a discrepancy. They assured me that my creditcard would be credited and it was their error. I called again because I never received the credit. I was then offered a coupon instead. I told them I just wanted my creditcard credited. They said it would be done within 48 hours and nothing has happened and it is now almost March. DO NOT BUY from them, price looked great, but they did not charge me price on invoice. I would welcome their management calling me to resolve this problem!!!  
I received a call from the store today and they creditied my account the $20 as of today after seeing this review.

This review was modified by its author, christie9082, on 3/2/10 5:17 PM.

Very Satisfied
Reviewer: hicks5156
Click Here to See the Profile for hicks5156

2/25/10 12:46 PM
Great dishwasher at a wonderful price. Very quite. Everything was perfect. I would recommend 1 Stop Camera to anyone.

Very Satisfied
Reviewer: zelaya12357
Click Here to See the Profile for zelaya12357

2/23/10 12:14 PM
very good custumer service very fast delivery

This review was modified by its author, zelaya12357, on 2/23/10 12:29 PM.

Very Satisfied
Reviewer: martin949
Click Here to See the Profile for martin949

2/22/10 4:54 PM
everything with my purchase went smooth and on time. i was very happy with my experience. i will definitly do bussiness with yall again.

Very Satisfied
Reviewer: firemedic919
Click Here to See the Profile for firemedic919

2/18/10 11:46 PM
This seller was an excellent shop. they shipped immediately, had absolutely no issues what so ever. The price was very comparable. The camera was exactly what i was looking for. the item description, contents, and item were exactly as wrote on the page. I would highly recommend purchasing with this seller. I also will be purchasing again with them in the future. I wish them well and wish there were more places of business like them, maybe this place would be a little better for all.

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