I am very pleased with my experience from this vendor. I had my identical replacement remote in only a few days. My TV was built in 1993 and they had the exact remote (another site had the same remote but under a different brand name). The manufacturer discontinued the item but I was able to get a used one in very good condition (and clean). I literally opened the box and began using the remote. Batteries were already installed. I only received one email, confirming my order. I would have liked to get some kind of shipping confirmation or a tracking number, but since my order was delivered quickly (by ground standards) I would not consider this a big deal. The price was reasonable considering that my TV is older (hard to find remotes for it) and universal remotes costing more didn't offer 100% compatibility. If I had to order another remote I would check with this company first.

The remote was a GE, but they sold out to  
another company, then this company no longer  
supported the remote, so I had little hope of  
getting another (after the old one stopped  
working partially). But 1-800-remotes had the exact model (with batteries), and shipping was quick. I am very satisified with the deal!  

I ordered a replacement RCA remote. The original just stopped working one day. I was a little surprised by how much a remote cost.  
 
The on line ordering went smoothly. I got an e-mail back saying my order had been placed afterwards. The package arrived 5 days later. The new remote was already equipped with batteries. I unwrapped it and used it on my TV right away.  
 
No complaints.

I ordered an OEM remote on Oct. 6th from the 1-800-Remotes website, to replace a unit that my dog ate.  
Their website is http://www.remotes.com or http://www.newremotes.com.  
I received the exact remote that I ordered, well packed and pre-loaded with batteries.  
 
Overall I am satisfied.  
 
I have have a few gripes however...  
Their website gives no indication as to whether the unit is is stock or not.  
Immediately after my order I received a generic automatic response confirming my order.  
A week went by and I received no remote or shipping notification so I sent them an email asking for the status.  
I received a response the next day stating that the unit was backordered and would ship from the factory on or about Nov 1st.  
I feel that 1-800-remotes should have contacted me to inform me of the back order.  
In the end I received the Remote on October 24th, more than a week sooner than expected.  
No notification was sent that the unit was shipping.  
I'm not holding the backorder against them, since this was a very new product,  
only that the website does not indicate stock and that no useful information is emailed by the seller.  
These days I expect more Information about order status and shipping information from a web merchant.

This review was modified by its author, Wozzy, on 10/24/05 6:56 PM.