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"I bought a Luggage Set and received the order notification without precise description. They sent me a smaller size set. I emailed the company saying that they sent me a wrong product. I observed that they changed the product specifications on the Web page. Conclusion: The company knew from the first day that there was a problem but they didn't contact me. They never replayed any of the emails I sent. The customer service representative lied to me several times when talking by phone. Actually, the problem is still unresolved. This company is by no means reliable."
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"I bought a Luggage Set and received the order notification without precise description. They sent me a smaller size set.
I emailed the company saying that they sent me a wrong product.
I observed that they changed the product specifications on the Web page.
Conclusion:
The company knew from the first day that there was a problem but they didn't contact me.
They never replayed any of the emails I sent.
The customer service representative lied to me several times when talking by phone. Actually, the problem is still unresolved.
This company is by no means reliable."