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posted Jun-16-2011 “We sent this customer's license keys within 24 hours after they placed their order as we do with most orders on our website. There is no way for us to know why the e-mail wasn't received, but the only way for us to know that a customer didn't receive their codes is for them to contact us. The customer opened a live chat with us 1 week after their order was placed. Within a minute or two of the chat being opened, we provided them with the same codes from the e-mail. They asked for activation instructions and we provided them as well.”
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![Share](javascript:share_rating({"review_body":"Thomas and Mark are great people to work with. Great customer service.","link":"http:\/\/www.resellerratings.com\/store\/1StopComputerShop\/comment\/867331#comment867331","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/1StopComputerShop.jpg","store_name":"1StopComputerShop","username":"keith-743","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Email replies were very quick and helpful. Thank you, Mark.","link":"http:\/\/www.resellerratings.com\/store\/1StopComputerShop\/comment\/859687#comment859687","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/1StopComputerShop.jpg","store_name":"1StopComputerShop","username":"msanchez-316","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Presales support was extremely quick and knowledgeable. Price was the best I could find. Support agent insured order went as quickly as possible, and I had the unit in hand in just a few days. I WILL buy from this vendor again!","link":"http:\/\/www.resellerratings.com\/store\/1StopComputerShop\/comment\/818144#comment818144","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/1StopComputerShop.jpg","store_name":"1StopComputerShop","username":"mmeek","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"All was Great with the shopping experience","link":"http:\/\/www.resellerratings.com\/store\/1StopComputerShop\/comment\/818118#comment818118","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/1StopComputerShop.jpg","store_name":"1StopComputerShop","username":"paul-645","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Easy and fast at a good price - can\u0027t ask for more.","link":"http:\/\/www.resellerratings.com\/store\/1StopComputerShop\/comment\/813861#comment813861","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/1StopComputerShop.jpg","store_name":"1StopComputerShop","username":"Enzeder","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered vpn licenses that were supposed to be e-mailed. Didn\u0027t get them, contacted customer service and they fixed it almost immediately. (I double checked junk folder but unless they came from a source besides 1StopComputerShop I never saw them).","link":"http:\/\/www.resellerratings.com\/store\/1StopComputerShop\/comment\/785333#comment785333","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/1StopComputerShop.jpg","store_name":"1StopComputerShop","username":"TeleMarcus","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent customer service and the package arrived as promised....quickly!<br><br>I will definitely buy from them again. They answered all my questions correctly (another bonus)","link":"http:\/\/www.resellerratings.com\/store\/1StopComputerShop\/comment\/781537#comment781537","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/1StopComputerShop.jpg","store_name":"1StopComputerShop","username":"abrewster","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very easy site to navigate. Order was received via email very quickly. Was my first time buying from this web site, but will definitely shop here again and would recommend.","link":"http:\/\/www.resellerratings.com\/store\/1StopComputerShop\/comment\/772489#comment772489","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/1StopComputerShop.jpg","store_name":"1StopComputerShop","username":"lakeman51","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"1StopCS is a superb retailer. Considering three important criteria:<br><br>1. Price -- in the categories I\u0027ve shopped, 20-25% below the competition.<br>2. Delivery -- we\u0027ve bought licensed products. Their service is same day.<br>3. Service -- ordered the wrong licensed product...entirely our fault. 1StopCS credited the order immediately. Even though it was after-hours, they were highly responsive.<br><br>Bottom line: an excellent web merchant with great prices and an extremely gracious attitude.","link":"http:\/\/www.resellerratings.com\/store\/1StopComputerShop\/comment\/768017#comment768017","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/1StopComputerShop.jpg","store_name":"1StopComputerShop","username":"HHillsMan","rating":"5"}, "single");){kind=link}
"Good vendor, fast shipping."