They took upon themselves to change the order, remove a 10% coupon they had sent as a "thank you" for a previous order, and removed the priority shipping. So in short we get to wait longer and pay $25 extra for our pets' flea/tick and heartworm medicines. Won't be buying from them again...

I have ordered twice now from this company. Both orders went smoothly. Easy to order online. Also ordered some prescription medication. The store went ahead and verified with the vet, so that I didn't need to contact the vet myself for a prescription. Great service. Good packaging and fast shipping. Great prices. Will strongly consider for future orders and recommend to family and friends.

Order was filled and shipped quickly. Price was good, but not the best, Due a search for a discount code, should be able to find 10% without much trouble.

Petmeds is great, but be aware that if your vet doesn't cooperate on rx required meds, it will be a complete PITA. Our vet won't answer the phone when they call and throws out their faxes. The only way we can submit prescriptions is by mail which is slow.

Placed phone order, did not have to wait, person on other end was courteous and competent. They not only lived up to their price-match guarantee, but voluntarily beat the competitive price I quoted them. They responded promptly by email when there was a problem getting my vet to write the prescription, and when that was resolved they shipped my order right away. Very impressive.

Not sure if I would order from again. Took them a couple days to get info about prescription from my vet, which was slow on 1800petmeds part. They advertise free shipping, but mine had to be overnighted due to it needed to be kept cold and that was a extra 23.99 which kind of killed the deal.

The website calculated my shipping wrong (to my benefit). After I confirmed the order, they emailed me a receipt, where the shipping was more than what I agreed to. I emailed them back, and they agreed to refund the extra amount they billed me. No hassle. I'd buy from them again.