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41 reviews![Facebook share](javascript:share_rating("{"link":"\/store\/1800petmeds","store_thumb":"\/store\/thumbnail\/1800petmeds.jpg","store_name":"1800petmeds.com","store_rating":"5.00","total_reviews":"41"}", "store");)
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posted Jan-24-2012“We're very sorry you have not received your order yet, and that we did not provide great customer service when you called to follow up on your order. I checked the status of your order, and it appears that when we contacted your vet for the prescription authorization, your vet indicated that your dog needed a heartworm test before the prescription could be authorized.
We are unable to ship prescription medications without the authorization of your vet. If you do not believe your dog is due for a heartworm test and would like to re-open your order, we would be happy to re-contact your vet for you. Please contact me directly at arosenberg@1800petmeds.com, and I will follow up on this for you.
~ Abby, PetMeds Pro”
5/5
posted Jun-12-2011
This review was modified by amantonescu on June 12 2011 12:32:03 PM ![Share amantonescu review](javascript:share_rating({"review_body":"Love petmeds.com They have great prices. Generally can get free shipping (if you can spend $39.95) Also great customer service should you ever have a a problem. They will send you reminders if you\u0027d like. Also they send you coupons every so often.","link":"http:\/\/www.resellerratings.com\/store\/1800petmeds\/comment\/782261#comment782261","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/1800petmeds.jpg","store_name":"1800petmeds.com","username":"amantonescu","rating":"5"}, "single");)
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5/5
posted Oct-14-2011![Share pictureswithin review](javascript:share_rating({"review_body":"Fall! Signals cooler weather and more outdoor time for my dog. But with that prospect comes the chance that fleas will find a new home on our dog. We ordered a 6-pk of Program Tabs to help break the flea egg-laying cycle and have not been disappointed. The product worked just as my veterinarian told me it would. The product from 1-800-PetMeds.com cost much less however and we are completely satisfied. The ordering and delivery was fast. I will order from them agin when it\u0027s time for a re-fill!","link":"http:\/\/www.resellerratings.com\/store\/1800petmeds\/comment\/898634#comment898634","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/1800petmeds.jpg","store_name":"1800petmeds.com","username":"pictureswithin","rating":"5"}, "single");)
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posted Sep-11-2011![Share RedneckRuss review](javascript:share_rating({"review_body":"i purchased Advantix for dogs from 1800petmeds, was extremely pleased with the customer service and prices of the products and speed in which i recieved my order, i would recommend 1800petmeds to any\/all friends and family.","link":"http:\/\/www.resellerratings.com\/store\/1800petmeds\/comment\/864414#comment864414","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/1800petmeds.jpg","store_name":"1800petmeds.com","username":"RedneckRuss","rating":"5"}, "single");)
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1/5
posted Sep-05-2011![Share vortek review](javascript:share_rating({"review_body":"Terrible customer service\/system. I will never use again. I order flea\/tick and heart worm for my dog, gave them my vet\u0027s info and assumed they would handle the prescription info as advertised. Two and a half weeks later with no sign of the product, I called. They said that the vet refused to give them the prescription info and that I had to manually pick it up. Thing is I have moved am not there to pick it up, otherwise I would just buy it from them. Even worse, they knew this two weeks ago but never called, stated they emailed me which I never got, and then failed to follow up. Now my dog needs her medicine and I have to pay to have her seen locally because of their incompetence and inability to get the prescription. A medical prescription is not proprietary information and must be shared if requested, I don\u0027t know how they can refuse to get the info. Stick with your local vet and skip the pain and suffering of using this website. They are too large to care about your order.","link":"http:\/\/www.resellerratings.com\/store\/1800petmeds\/comment\/858404#comment858404","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/1800petmeds.jpg","store_name":"1800petmeds.com","username":"vortek","rating":"1"}, "single");)
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posted Jul-23-2011![Share Broman75 review](javascript:share_rating({"review_body":"I\u0027ve been a 1800petmeds customer for about 2 years now, and I\u0027ve always had a great experience. One exceptional item of note, I sometimes order canned cat food from them and it always arrives in PRISTINE condition, no dented cans at all..this is a rarity when ordering pet food online! <br><br>Also, most of my orders have included a free little bag of catnip, which my kitties love! <br><br>They also process and ship VERY quickly, I usually have my order within 2-3 days just using their basic free shipping. ","link":"http:\/\/www.resellerratings.com\/store\/1800petmeds\/comment\/814592#comment814592","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/1800petmeds.jpg","store_name":"1800petmeds.com","username":"Broman75","rating":"5"}, "single");)
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![Share ScaRosky3 review](javascript:share_rating({"review_body":"I love this website! Not only did my package arrive early but inside there was a little gift for my dog. I have order his medication from other websites and not only has it taken a long time for my order to be process but most of the time only half of the medication gets to my house. This website was a breath of fresh air. Thank you 1 800 petmeds!!!","link":"http:\/\/www.resellerratings.com\/store\/1800petmeds\/comment\/801063#comment801063","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/1800petmeds.jpg","store_name":"1800petmeds.com","username":"ScaRosky3","rating":"5"}, "single");)
Share review![Share lazarus78251 review](javascript:share_rating({"review_body":"Ordered from them when my pups got fleas. The last promised delivery date, my stuff was still in New York. I\u0027m in Texas. I called and after a bit of a struggle (where I had to point out their website says satisfaction gauranteed) I got a refund. I don\u0027t order stuff when i think i might need it in the future. I order it when i need it.","link":"http:\/\/www.resellerratings.com\/store\/1800petmeds\/comment\/752363#comment752363","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/1800petmeds.jpg","store_name":"1800petmeds.com","username":"lazarus78251","rating":"1"}, "single");)
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posted Feb-14-2011![Share rocklob0 review](javascript:share_rating({"review_body":"My constipated cat uses a laxative called Lactulose. I was paying about $15 for a small 2oz bottle at the vet. With 1800petmeds, I get 16 oz for only $14! The only drawback is having to mail them a prescription, but it\u0027s really worth the minor inconvenience. Their shipping is very fast and I have never had any problems requiring me to contact customer service.<br>","link":"http:\/\/www.resellerratings.com\/store\/1800petmeds\/comment\/703607#comment703607","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/1800petmeds.jpg","store_name":"1800petmeds.com","username":"rocklob0","rating":"5"}, "single");)
Share review![Share bryan9 review](javascript:share_rating({"review_body":"I ordered fish oil, supplements, and vitamins in bulk for our Sheltie and (Jack Russell) terrier. It was shipped quickly (under 24 hours) as always with a free dog bone. 1800petmeds has great prices and customer service. Highly recommended!","link":"http:\/\/www.resellerratings.com\/store\/1800petmeds\/comment\/602687#comment602687","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/1800petmeds.jpg","store_name":"1800petmeds.com","username":"bryan9","rating":"5"}, "single");)
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"I was told on January 5 that my order for my dogs medicine was shipped. So I waited and waited. I sent an email on January 22 asking where my order was. I received a message that my address needed to be verified and my dog was due for a heartworm exam so the meds were in fact not shipped (not that anyone at 1800petmeds.com did anything other than collect my money.). I called the company, and was disconnected not once but twice. When i called a third time, i was given yet another excuse why this situation had occurred, again the compamy did not take responsibility for is mistake....DON'T USE 1800PETMEDS.COM"