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"Terrible service. Bought a tablet from them 5 months ago and have encountered several problems with the browser not responding. After 10 emails to 123 discount shop I have had no response what so ever, not even one reply! At this point in time I can not even turn the tablet on! I have sought advice from the Office of Fair Trading to help me tackle this dodgy company. Not even a telephone number to contact them on.AVOID AT ALL COSTS OR YOU WILL BE RIPPED OFF!"
"brought two 9inch android tablets. delivery was brilliant and arrived really quickly. on setting them up and testing them, they were already assigned to a gmail address, factory reset them and this password would not go. very slow (like the processors arent fast enough)and wont run the games. i contact them two days after delivery saying i wanted to return them both for a refund, all i keep getting is instructions on how to factory reset them. i have emailed every day saying i want to return them (fri, sat, mon and today) BUT IM STILL WAITING ON A REPLY OF RETURNS INSTRUCTIONS. I have called several times over two days but keep getting a voicemail. Be very careful and be-warned, buy cheap you buy twice. will not deal with again and will take this further if no reply tomorrow."
"ABSOLUTELY USELESS. MAXTOUUCH 7 INCH TABLET, FAULTY, WILL NOT LOAD UP, THEY ARE NOT INTERESTED AS IT IS OUT OF THE 6 MONTH WARRANTY. WOULD NEVER HAVE BOUGHT IT IN THE FIRST PLACE HAD I KNOWN IT DID NOT HAVE STANDARD 12 MONTH WARRANTY. TABLET SLOW AND TEMPERAMENTAL FROM DAY ONE"
"bought a max touch, was hardly used and stopped working a little over 6 months. contacted 123discount shop who said nothing could be done as it was out the 6 month warranty. they did offer money off another purchase!! I declined this product was always temprental and slow."
"I bought a tablet and was delighted it arrived the next day !!!! hows that for service ! would definatly buy again from you and the tablet is great just as described "
"Delivery was a little slow, but when it came the nine inch andriod tablet was a great little item untill the mains charger stopped working about three weeks after the purchase. I contacted 123dicountshop and after a few tests on my charger that they asked me to do it was found to be faulty and a new one was sent to me free of charge which I received 3 days later"
"fast efficient customer friendly.When I encountered a problem with an item I purchased no effort was spared to rectify the problem.At no cost to myself the problem was sorted forthwith. Mr R Healey"
"well what can i say oh yes nice friendly service fast dispatch of their quality items after sales service is good i would strongly recomend 123discountshop for their array of gadgets "
"service etc was fine back in nov 2012, not used until xmas day. now 1 of the 2 7ins tablets purchased has faulty charger/jak connection they dont want to know SO GIVE THEM A WIDE BERTH very unhelpful so wonder how many items need to be returned due to faults?! i like previous member comment kept telling me how to mend it myself. as they operate off shore difficult to get at them!! NEVER AGAIN will i deal with this on-line company. please pass this on."
"very happy with product but carriage a bit much"
"Very satisfied with the way my order was dealt and really impressed with the way my query was handled when there was a problem with the item. Would deffo purchase further items from 123discountshop and recommend to family and friends."
"I often buy tablet pc from here and I never have any complaint, its great."
"Overall experience with 123discountshop was pleasant. It started with a online chat with 123discountshop sales dept about the pink tablet pc. The rep was very helpful and eventually I decided to placed the order online. The price was good and my order processing time was reasonable (shipped 4 days after order placed). It's been almost one months and the laptop works fine."
"Everything was very easy to follow & delivery was actually 1 day before expected. Very courteous staff. "
"I ordered a 7 inch leather case with USB keyboard online on 15/02/2013, without taking my order number down. Though went into 123discountshop at Sarah spoke to a very polite young lady called Shane, told her my dilemma that I had not wrote down the order number. Though he took my name, mobile number and said it would be put by anyway. So I have gave 5 stars for the excellent customer service I received 20 Feb 2013."
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