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Ratings & Trust

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Full Rating Profile
  • 123 Mountain

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.14/10 7.14/10
    Chance of future purchase: Rating 6.33/10 6.33/10
    Shipping & packaging: Rating 7.05/10 7.05/10
    Customer service: Rating 6.83/10 6.83/10
    Return/Replacement policy: Rating 6.25/10 6.25/10

39 Customer Reviews

Rating 8/10

"They where really fast and the Pants working great. Will buy more for 123 Mountain!"

Rating 10/10

"Web site easy to find what you are looking for. Helmets work OK. Price is in reason. They ship fast."

Rating 10/10

"The Helmets I ordered came a few days earlier than I expected they would. Order was Perfect! Thank-You 123 Mountain!"

Rating 8/10

"The product was delivered on time and will fulfill my needs for the best price. What more can I ask for."

Rating 10/10

"Prompt delivery of products, very courteous on the phone, helpful in searching for correct Climbing gear... it's great doing business with 123 Mountain!"

Rating 10/10

"I love 123 Mountain! They always have what I want. It's always at a good price, and it always gets to me quickly. I can't why anyone would go anywhere else."

Rating 10/10

"I only order from 123 Mountain. Their products are high quality and always consistently great! I have never had a problem with them and their Customer Service is friendly and knowledgeable."

Rating 10/10

"Received shipment the next day. Website was simple and easy to navigate. Overall, couldn't be happier."

Rating 8/10

"I have used 123 Mountain for some time now and am very pleased with their products and their ease of ordering and quick delivery of product."

Rating 10/10

"The products are great and inexpensive. Above all that, their customer service is excellent. I will continue to order my mountain equipements from them."

Rating 2/10

"Do not but anything from this company!!! What a fraud! I ordered some freeze dried meals that qualified for FREE SHIPPING with the US Postal service. All went well until the order arrived at my door. There was postage due. I thought problems happen. I told USPS to hold the package while I called customer service to resolve the issue. That's where it all went down hill. Customer service told me if I wanted my meals that I had to pay the extra postage due. I told them that that was not right; it was free shipping. They hung up on me!! Unbelievable!! I thought maybe one problem employee. Not so. I called back and was told the same by another customer service rep. I then indicated that I'd likely refuse delivery. To this I was told that 123 Mountain would charge me double for refusing shipment. So I called a third time and was told the same. I gave up and bit the bullet and paid the extra sipping and a free shipping order. "

This review was modified by Stone567 on June 20 2015 08:13:41 AM

Rating 2/10

"This the worst experience I ever had buying something online. At first the credit card rejected and they made me use Chase Pay (first clue I missed). This took away all my return rights since I basically paid cash. Then the item did not ship. After numerous calls to customer service, they item shipped, but lo and behold they shipped a cheaper model. Reached out to customer service again and was send back to sjames, to customer service, etc. they did not want to take the item back nor give a credit for the difference. Feel bad for the customer service reps who have to deal with these issues. Thanks fo reading this, I wish I had done the same that you are now doing and had read the reviews before dealing with this company. STAY AWAY. "

This review was modified by APCSP on June 15 2015 12:51:53 AM

Rating 10/10

"I received them quickly, nice color and they were full. Great deal, I’ll be back and tell my friends."

Rating 2/10

"Don't buy anything - I chatted with customer service x2 regarding a coupon code. Was called a cheater because I actually tried to use a code that had restrictions (I didn't know about it) So then I went to their Facebook page to complain - they blocked me!! What a joke this company is!"

Rating 2/10

"Complete theives. Horrible and nasty customer service especially "Peggy". Ordered a pair of skis that included bindings. They only sent the skis and could not resolve the issue for over a month because they dont care once they get their money. Beware and stay away if you dont want a nightmare !"

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