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  • 1010tires.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 12291 Bridgeport Road Richmond, BC V6V 1J4 Canada
    • Contact: n/a
    • Phone: 1-888-825-6247
    • Customer Support: n/a
    • Business Hours: Mon - Fri: 07:00 AM to 05:30 PM PST Sat: 09:00 AM to 03:30 PM PST
    • Fax: 604-270-4729

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 2.50/10 2.50/10
    Chance of future purchase: Rating 1.25/10 1.25/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

173 Customer Reviews

Rating 2/10

Using "out of stock" as an excuse and adjust their price immediately without delivering product

"Just ordered a set of tires I saw on 1010tires.com @ @219 each. Even my credit card was charged. Got an email saying it's "out of stock" locally and that they will have to order from another distributor without ETA, but the price will be different. I immediately went back to the website and saw the price had been adjusted to $299 but still available to "add to cart". Obviously they made a mistake in the price and are not willing to honor the price I ordered them at and forced me to cancel the order."

This review was modified by blizzardmx-5 on May 16 2016 09:34:21 PM

Rating 4/10

Watch out for adult signature required

"I ordered a single tire from 1010 and they shipped it adult signature required.

For a less than $200 purchase I have no idea who would make signature required the default shipping method. Nor do I understand who thinks anyone is home throughout the day at a residential address.

I called 1010 and they were less than helpful and basically stated it was my problem.

I ended up having to reroute the shipment and go pick up the package in exchange fro my $15 shipping charge.

Additionally the tire arrived with a 0715 date code which means the tire is one year old. Not exactly fresh stock.


This review was modified by AndyCBR on March 05 2016 05:58:10 AM

Rating 2/10

"I usually order new tires from the US. Because of the exchange rate $US vs $CAD, this time, I ordered 4 winter tires + 4 wheels (Total of $1743.96) to 1010tires. One out of the four tires was found as damaged once tires were installed on my car. (I discovered a flat the next day following the installation). I NEVER drove with these new tires.
1010tires never wanted to send me a new one.
I really do not recommend this retailer.
1010tires = DISHONEST


This review was modified by dummytoto on November 20 2014 09:58:42 AM

Rating 2/10

"They tried to (and did) oversell me stuff that I did not need. And their 'refund' policy so far has been to go silent and not respond to me. Considering this is an online business and the items are bulky, it is easy for them to sell you stuff and then it costs so much to return the items, if at all they even respond to you in the first place. I would never buy from them again!"

This review was modified by ambersinha on November 11 2014 12:58:13 PM

Rating 10/10

"AAA+++. No longer will I buy tires and /or rims from anywhere else. Easy to deal with.Stress less purchasing. Professional. Good pricing and above all ON LINE CANADIAN! Questions and inquiries promptly and courteously answered. THANK YOU!"

This review was modified by PST825 on October 22 2014 03:57:24 PM

Rating 10/10

"Excellent, I would not hesitate to use again. Believe me when I say I am very sceptical of reviews, but 1010tire delivered exactly what I ordered, tires and rims for our BMW Z4. When the local Kal Tire wouldn't even return my repeated phone calls for a quote."

This review was modified by jf13 on June 19 2013 09:47:43 AM

Rating 10/10

"I love that a Canadian company can have the excellent customer service of their American counterparts. 1010Tires has a slightly different selection of brands than TireRack, which is why I purchased through them this winter (they carry Hankook...TR does not!).

When I completed my order, I immediately realized I had made a mistake in the info I gave them (accidentally gave them my old address). I quickly called their customer service line and spoke to a very nice young lady who had my order up within moments and fixed my silly mistake. Five days later, I had my car's new shoes sitting in my garage!

I'll happily shop with them in the future.

Rating 2/10

"Not a good sales experience. Sales manager - Darrel was curt and never apologized for an order that was wrong from the beginning and got worse as time went on . Will not deal with them again."

Rating 10/10

"I ordered a set of Khumo winter tires on Touren rims. The order was processed fairly quickly (about 5 days due to volume), I was not impressed with Purolator as the driver did not bother to ring the bell to deliver the tires, he simply put a note asking me to pick up the tires at the depot (there was someone home). It took 3 tries but the wheels were finally delivered. I am very happy with the purchase."

Rating 2/10

"Really bad experience!

I received a full set of winter tires that were made 3,5 years ago.
As the expert said & car manufacturer do, after 6 year made, they do not install the tire because usefull life time is over.

I paid full price for tire that i will be able to use 2 season!!!

Customer service was not helpful.
Refund = price paid- 15% restocking fees + all shipping charge. = nearly 150$
If you choose to exchange tires you pay all shipping charge = 124$.

Rating 10/10

"Ordered one set that ended up going on back order but was informed of another comparable set for even less. Very prompt & courteous customer service.Free shipping was awesome and very fast. Will recommend and likely buy from again for my next set."

Rating 10/10

"Shipping was fast,good customer service,and good price.I would be happy to buy from 1010tire.com again."

Rating 10/10

"I ordered a set of four Bridgestone Blizzak DM-V1 P285/45R22 (110R) winter tires for my Cadiilac Escalade EXT pickup from 1010 Tires. The purchase was painless, price was good and delivery on time. 22 inch wheels are hard to find real winter tires for. After putting them on we headed to the mountains/snow where they performed perfectly. Thanks 1010."

Rating 10/10

"I ordered and quickly received a set of hubcentric rings for my Enkei/Sendure wheels. I used my own precision measurements to make the order instead of by "car model". I am very pleased with the silky smooth ride I now have and the transaction went off without a hitch. Thanks very much to 1010tires."

Rating 10/10

"Perfect Fitting, dimensions were 0.010" in tolerances. Fit perfectly on my Ultrawheel maverick mags. Delivery delays were very good: 1 week after order from BC to Laval quebec. Excellent service with these guys, they know what they are talking about. The hubcentric rings I bought totally elliminated my vibration issues with my spacers."

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