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  • 1010tires.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 12291 Bridgeport Road Richmond, BC V6V 1J4 Canada
    • Contact: n/a
    • Phone: 1-888-825-6247
    • Customer Support: n/a
    • Business Hours: Mon - Fri: 07:00 AM to 05:30 PM PST Sat: 09:00 AM to 03:30 PM PST
    • Fax: 604-270-4729

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.26/10 7.26/10
    Chance of future purchase: Rating 7.74/10 7.74/10
    Shipping & packaging: Rating 7.37/10 7.37/10
    Customer service: Rating 8.82/10 8.82/10
    Return/Replacement policy: Rating 8.00/10 8.00/10
Rating 10/10
5/5
2017-01-14

Great Service from Beginning to End!

"Ordering was made simple. I have staggered wheels on my BMW so the website changed everything when they were in my Cart. After I put in my order I was contacted by a REAL person that aswered my email promptly. The tires arrived quickly even during the holiday season. Oh ya...the price couldn't be beat either."

This review was modified by Adversityfarmsltd on January 14 2017 02:45:02 PM


Rating 2/10
1/5
2017-01-05

Terrible customer service

"Great prices but terrible customer service. Bought 4 tires and had them mounted, only to return 3 days later and another day off work with vibration on the hwy that I did not feel in the car before. I walk into the empty showroom and the manager of the location doing paperwork doesnt even look up. 5 minutes later he finally recognizes a customer in front of him then says he doesnt know anything about my vehicle. Ok, now wait an hour for my car to come in then the mgr comes to me saying all 4 of my rims are bent?? I ask why he didnt say anything 3 days earlier when I was in and he blamed the guy who helped me, well he was the guy who helped me and he didnt know what to say. Then he starts crapping on his staff in front of them saying they never told him, (that was awkward and did not sit well with me as I run an auto service centre myself) well as far as Im aware if your a mgr make sure your aware whats going on with peoples vehicles. Then the tech says they will re balance my wheels, and hey now on the hwy I dont feel the problem anymore. Wow, I have worked in the auto service industry for 11 years and this experience was definitely a first. I will never return to 1010 tires, I will deal with a more reputable shop. "

This review was modified by c_sevallo on January 05 2017 08:52:35 PM

Rating 10/10
5/5
2017-01-02

best store to purchase your tires from!

"We found that the website was very helpful and easy to understand/shop around.
The staff was very friendly and knowledgeable.
Over all we will be coming back to 1010 tires, purely because in our opinion every aspect of shopping here was well executed.
"

This review was modified by vladg1989 on January 02 2017 06:09:51 AM

Rating 10/10
5/5
2016-12-17

Always a happy customer

"This was the 3rd time I bought tires. I recommend them and they are my first choice. "


Rating 10/10
5/5
2016-12-12

Solid customer service and integrity!

"Recently looked into some aftermarket winter wheel options for my 2014 VW Tiguan r-line. After a lot of discussion and patience, the guys expertly outfitted me with quality wheel spacers and Replika brand wheels. Sure, I am loving the off season look and driving feel of my vehicle now, but what I want others to know is that they will not be disappointed in choosing 1010 Tires. Very competent, keen and courteous people. Highly recommended! "


Rating 10/10
5/5
2016-11-26

Great looking wheels and snow tires for our Mini Cooper

"Shopped and found the best price on a set of Socchi Silver Wheels and Michelin XIce Xi3 snow tires for our 2016 Mini Cooper from 1010Tires. Ordered them, slight delay in receiving due to them receiving the wheels, but they arrived well packaged. Fit and look great. Huge thanks to the shipping company that 1010Tires Mississauga use - had arranged shipping to my work place and ended up being a Friday - the driver was held up in traffic and was too late to make it before i left work, but he called me and we arranged an alternate delivery location so that i could have them for the weekend rather than having to wait any longer for them. So, good price, great product and fantastic delivery! Would highly recommend 1010Tires.com!!"


Rating 10/10
5/5
2016-11-25

Great service !

"Transaction went smoothly. They called me to make sure I didn't want TPMS, I was sure. It was nice of them to check. Order status was telling me they were waiting for parts before shipping. It didn't take long once they had them to ship them.

I was unfortunately disappointed in the nuts quality. 4 of the 20 pack were not rotating freely on the studs, the threads were not correct. I asked 4 new nuts and they shipped them for free ! I didn't try them yet but anyway that was great service.

I would buy from them again. Free shipping is certainly a +.
"

This review was modified by kensiko36 on November 25 2016 06:02:00 AM

Rating 10/10
5/5
2016-11-23

They Did Just What I Asked

"Very happy with 1010 product, service and price. 1010 provided excellent customer service over the phone and helped with my initial order. A smooth process to complete the order with an extra step to do so through PayPal. It worked fine I guess.

The winter wheels arrived in Calgary as I expected and were well packaged. I did have a manufacturing issue with one of the bolts and left an email to customer service on a Sunday. By Weds two new bolts arrived by courier. Awesome follow-up. Wheels look... as expected, a suitable winter replacement and decent match for my OEM wheels but I will drive confidently on well known and reviewed winter treads.

Best of all the price. I shopped locally, internationally and their price was the best. Truly happy to support a Canadian company.
"

This review was modified by YYCSmith on November 23 2016 07:15:51 PM

Rating 2/10
1/5
2016-11-20

Not the greatest

"Bad customer service! Steve was not good to deal with, I found him to be very rude, ignorant and sexist.
My husband, my mom and myself need summer tire and I can truly say I will be going somewhere else! It was just a terrible experience.
"

This review was modified by Uytr on November 20 2016 04:34:16 PM

Rating 4/10
2/5
2016-11-05

Rims not balanced and one "not perfectly round"

"We recently purchased a set of 4 winter tires and rims (touren tr9 matte black 17's). The ordering process was nice and they arrived nicely packaged. But once I installed them on the new car I noticed a bad vibration the following day. I drove it for another week prior to booking it into the dealership to take a look. The dealership mentioned that all rims were out of balance and one was defective (not round) and that they recommended me to return them to the supplier asap and to get the dealer invoice reimbursed. Currently waiting on a response from 1010tires to see how they address this issue. "

This review was modified by Noeth2016 on November 05 2016 07:10:58 PM

Rating 10/10
5/5
2016-11-01

Great Tires/Rims and Service

"I ordered 2 sets of winter tires and steel rims.

All were exactly as expected, no problems with shipping, delivery, etc. Steel rims are of excellent quality.

All arrived within 2 weeks of placing the order and extremely satisfied with all service and ordering. Packaging on tires and rims protects them completely during shipping.

Any questions I had were answered online within minutes of asking.

Rims and tires fit perfectly and I will not hesitate to order again.

Everything was exactly as wanted when ordering online.
"


Rating 10/10
5/5
2016-10-31

Canada's best online tire shop!!!

"Got a surprise call on Sat (even though they were supposed to be closed) saying my wheels and tires were ready for pickup! I picked them up and installed them that day. Perfect fitment and the tpms were programmed perfectly at the 1010tires shop.
Overall a perfect online sale and a very happy customer!

Thank You very much.
Eric E.
"


Rating 10/10
5/5
2016-10-31

Easy price match and efficient customer service

"Steve was helpful to arrange a price match from a competitor and a convenient, hassle-free adjustment of the order to fit my needs. The wheels and tires arrived promptly and look great! I will be driving safe this winter."

This review was modified by jsmit011 on October 31 2016 04:52:54 AM

Rating 10/10
5/5
2016-10-27

Efficient!

"Order arrived early. As described. Sharp looking set of wheels and tires! "

This review was modified by JohnBruno on October 27 2016 04:09:57 PM

Rating 10/10
5/5
2016-10-19

Excellent

"Used to buy my tires from Costco, then started searching for reviews and found the extensive database of 1010tires.com

I really like that you have tons of choices and can select the best ones for your vehicle. Ordered a full set of winter tires and wheels, received everything very fast and ready to bolt on.
"


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