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  • 1000Bulbs.com 1000Bulbs.com Elite Status
    • Address: 2140 Merritt Dr., Garland, TX 75041
    • Contact: n/a
    • Phone: 800-624-4488
    • Customer Support: 800-624-4488
    • Business Hours: 8:00 AM - 5:00 PM Central Time Closed Satuday and Sunday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.89/10 8.89/10
    Chance of future purchase: Rating 9.03/10 9.03/10
    Shipping & packaging: Rating 8.47/10 8.47/10
    Customer service: Rating 8.25/10 8.25/10
    Return/Replacement policy: Rating 8.50/10 8.50/10

7,987 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2016-09-19

Great bulbs, Great service!

"Love my new Edison LEDs. We have an old-fashioned home and now we have the lights to match. Lights arrived quickly and without damage!"


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Verified Customer
Rating 8/10
4/5
2016-09-18

"Received exactly what was ordered"


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Verified Customer
Rating 2/10
1/5
2016-09-12

do not expect a refund from 1000bulbs.com, customer service has no follow through!

"because of their description for a bulb, we ordered the wrong one. in calling to get a new one, they had to review our account before they could send us an authorization to return. it has now been over a month and no one from the company has recached out. terrible customer service! someone should follow through..."


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Verified Customer
Rating 10/10
5/5
2016-09-11

Great to deal with

"No problems with order, lights perform flawlessly."


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Verified Customer
Rating 10/10
5/5
2016-09-09

Good service!

"Order was handled quickly and efficiently."


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Verified Customer
Rating 10/10
5/5
2016-09-09

great deal on lights

"The price on the lights was such a thrifty purchase i could not help but order from 1000 bulbs. I did a quick review of your company and felt safe about the order before i placed it."

This review was modified by lauranashais on September 09 2016 09:13:08 AM

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Verified Customer
Rating 10/10
5/5
2016-09-09

Better than expected

"Love these for my outside arbour. Love the fact I don't have to keep replacing whole strings, just a bulb. So far so good. Great price! Thank you!!"


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Verified Customer
Rating 10/10
5/5
2016-09-06

Worked Very Well

"Easy to install - worked well - took less than 15 minutes to complete the swap on the bench. Make sure you get the right lamps!"


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Verified Customer
Rating 6/10
3/5
2016-09-06

Broken upon arrival

"I have used 1000 bulbs for several years and have had great service - however the last lamp - about a 3' germicidal lamp - was broken upon arrival from what I could surmise as bad packing - the Styrofoam case it was packed in was not a solid two pieces with the lamp sandwiched inside as is how it usually arrives but the Styrofoam was in 4 pieces taped together poorly with the lamp inside that allowed it to flex too much during shipping."

Rep reply posted Sep-08-2016

A rep from 1000Bulbs.com, 1000bulbsRK, has responded

“Good morning Kurtis. It's wonderful to hear that you've had great service for several years now. It's unfortunate that you received a broken bulb this time. As you probably know through your previous experiences with us, we ship glass to all points on the globe and have a very low incidence of breakage reported. However, regardless of the care taken in packing, damage does occur on rare occasion. We work with carriers constantly to improve their performance, so we hope you will call our Customer Service Group at 800-624-4488 so this can be documented. We’ll make restitution with you via credit or replacement. Thank you for your business! ”


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Verified Customer
Rating 10/10
5/5
2016-09-06

Bulbs made easy

"Did a lot of local and Internet searching for this specific bulb and remembered 1000Bulbs.com. Search ended there. Very satisfied with price and case quantity"


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Verified Customer
Rating 10/10
5/5
2016-09-04

Great

"Delivered fast. Package great."


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Verified Customer
Rating 2/10
1/5
2016-09-03

Bad bulb?

"I ordered two grow light bulbs. The high pressure sodium bulb did not light, only glowed. I've tried to contact 1000Bulbs.com, but no one has responded. The bulb was not cheap ($81.16)."

Rep reply posted Sep-12-2016

A rep from 1000Bulbs.com, 1000bulbsRK, has responded

“We regret that your email was not located. However your complaint was dispatched to an Account Manager who contacted you on Thursday September 8 and facilitated a replacement on the defective item. Thanks for bringing this to our attention, and for your business.”


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Verified Customer
Rating 10/10
5/5
2016-09-03

Success!

"Couldn't find these bulbs that fit my fixture in any local stores!"


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Verified Customer
Rating 10/10
5/5
2016-09-02

"The shipment was not received. They stood behind their product, and resent the order."


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Verified Customer
Rating 10/10
5/5
2016-09-02

Hooray for great customer service!!

"In trying to decide on which bulbs would be best for a home we are building, I ordered various types. The order was handled promptly and accurately. After deciding which to order, we returned the other bulbs and again received excellent service. How refreshing!!"


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