Highly efficient at customer service. Proficient at finding what the customer wants and great pricing. Customer Service Rep. Pam Womack's service means exemplifies what the position's effort really stands for.

This was my first order from this store and I have been very impressed with their attentive customer service. The item I ordered was out of stock but they informed me immediately and kept me informed on my order until they were able to ship it. Also, they were able to fill the order two weeks earlier than their first estimated ship date. I would definitely buy from this seller again.

Good selection; Excellent customer service.  
 
When a particular set of compact florescent bulbs I ordered was unavailable, Kris called to help locate an alternative with similar characteristics.

Just had a fantastic customer service experience, it was regarding saving money, aprtial shipments out of stock items etc. A customer service rep contacted me personally (Kristie Cox), and really took the care and time to make sure i got the best deal and best service. Phenomenal. My order was a small order too, yet was treated like a big customer. Thanks 1000bulbs!

As a purchaser for a Fortune 100 company I deal with many vendors every day. After being fed up with the inconsistency of pricing I received from several of them, I decided to do some digging online. I stumbled upon 1000bulbs.com and decided to place a fairly hefty order because of their prices (less than half the cost of my next best option). I order large quantities quite often, so its no surprise to me when parts go on back order, however I like to stay in the loop when this happens. With the dozen plus orders I have placed with 1000bulbs, only a few items have been backordered and whenever this happens, I receive a notification immediately, which is nice to know. Further, Pam Womack consistently jumps through hoops to make sure I get my orders by the time I need them. Two thumbs up!!!

Dear Sir/Madam,  
 
Pam Womack especially and the employees at 1000bulbs.com were very helpful in fulfilling my order. I ordered two bulbs for a Halloween item. At first it was on backorder, but then it came in the mail before Halloween and I was very happy. My husband bought be a Halloween item a few years ago at Walgreens and the item was made in China. I thought I would never find a replacement bulb for the item until I did research on the Internet. I came across 1000bulbs.com and they were very responsive to my request and also to following up on my order. I would recommend doing business with them.  
 
Sincerely,  
Christine Zarek  
chriszarek@yahoo.com

I ordered several different types of bulbs from 1000bulbs.com after doing an extensive search on the web and found they had the best prices. After placing the order, I was informed by Sara Tefft in customer service that part of my order was not in stock and there would be a delay in shipment.Since I needed the bulbs for an event the quick response on behalf of 1000bulbs allowed me to cancel that portion of the order and find the bulbs elsewhere (I still couldn't find a better price). I was extremely impressed not only by the prices, but the excellent customer service that seems so hard to come by these days.

Excellent prices backed by excellent service. As a business owner, I have been purchasing bulbs from these folks for quite a while now. I have had no issues with the products and have enjoyed favorable pricing. I have recently also ordered some fixtures that I am extremely pleased with as well. I had a question regarding an erroneous order quantity on the fixture invoice. They immediately responded with accurate information showing the proper number were in transit. They even followed up with further communication and a drop shipment for the rest of the fixtures to expedite the order. I wish all my purveyors were as well run.

An order was placed and Pam Womack, Pro-Active Customer Service Supervisor notified me within 48 hours that the product was unavailable and would be on back order until October 30th. The option to select another product was offered and accecpted; the process was simple and the transaction was completed within 5 days. The customer service associated with our order was outstanding.

I am very impressed with this company for its timely shipment of my order, its good customer service, the quality of items shipped and the very competitive prices. When I called with a question, the customer service rep went beyond the call of duty to ensure I got the answers I needed. In my experience, 1000Bulbs is A-one.

What and absolutely wonderful experience! 1000bulbs.com is incredible. I needed a pretty large quantity of bulbs, and spoke with Pam Womack several times. She walked me through the entire process, professionally and quickly. I wish I could hire her to run my customer service department! The pricing is excellent, and if you haven't already guessed, the service is unsurpassed. There was some shipping damage that Pam resolved instantly. I was kept informed every single step of the way, even on a holiday weekend. Cant say enough good things about them.

This company was excellent to work with. I received my product in a very timely manner and when I emailed customer service for some additional instructions, I promptly received an email from Pam Womack with the information that I needed. I will definitely be shopping with this website in the future. Thank you!

They have great customer service, quick & efficient order processing. I had an order that was B/O and they emailed me the next day to let me know & offered an alternative product. It's hard to find good customer service these days but this is one place to get it.

1000bulbs is great!  
 
This is my fourth or fifth order with 1000bulbs and I'm quite pleased with the prices, selection, and service. I typically buy CF bulbs by the dozens for our retail stores and will continue to use their site for future purchases.  
 
I'm especially pleased with the service provided by a spectacular CS rep named Kristie. On a recent order, the bulbs I wanted were out-of-stock, but were going to be re-supplied within a few weeks. Rather than leave me in the dark, Kristie offered to substitute more expensive bulbs for the OOS ones. Great work.  
 
THAT'S taking care of the customer. Thanks, Kristie!  
 
RY  
Sci-Fi City  
Knxoville, TN

I would highly recommend 1000bulbs.com. Also high kudos to Pam Womack in customer service. I purchased 7 spring wound electrical timers on July 17th. I was alerted on July 20th that only 4 were in stock and they were promptly delivered. The remaining 3 were to be delivered at the end of July. I was going to be out a town a lot from then to the end of August and did not want the delivery sitting out on my porch (lots of wind and rain in my area). I called Pam in customer service and explained the situation so she put a hold until Sept 2nd. Pam also sent me the tracking number for those last 3 which will arrive shortly. Very competitive pricing and fantastic customer service. Thanks 1000bulbs.com and thanks Pam!