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Sears.com

Homepage: http://www.sears.com		 Rating & Review History

Read All 295 Reviews >>
Note: All ratings on this page are updated nightly.
 
 Sears.com's Performance Over Past Six Months

Overall customer satisfaction
5/2012 
4/2012 
3/2012 
2/2012 
1/2012 
12/2011 
11/2011 
     month reviews rating
   5  May 9 0.00  
   4  April 7 0.00  
   3  March 3 0.00  
   2  February 5 0.00  
   1  January 14 1.07  
   12  December 14 1.43  
   11  November 10 0.25  

 

  Pricing of products and services
5/2012 
4/2012 
3/2012 
2/2012 
1/2012 
12/2011 
11/2011 
     month reviews rating
   5  May 7 1.79  
   4  April 6 2.92  
   3  March 2 5.00  
   2  February 5 4.00  
   1  January 12 4.38  
   12  December 12 3.13  
   11  November 9 2.22  

 

Likelihood of customers making future purchases
5/2012 
4/2012 
3/2012 
2/2012 
1/2012 
12/2011 
11/2011 
     month reviews rating
   5  May 8 0.00  
   4  April 7 0.00  
   3  March 3 0.83  
   2  February 5 0.00  
   1  January 13 0.58  
   12  December 14 1.07  
   11  November 9 0.83  

 

  Overall product shipping and delivery process
5/2012 
4/2012 
3/2012 
2/2012 
1/2012 
12/2011 
11/2011 
     month reviews rating
   5  May 8 0.00  
   4  April 7 0.00  
   3  March 3 0.00  
   2  February 5 1.50  
   1  January 11 0.68  
   12  December 12 1.46  
   11  November 7 0.71  

 

Overall customer service
5/2012 
4/2012 
3/2012 
2/2012 
1/2012 
12/2011 
11/2011 
     month reviews rating
   5  May 8 0.00  
   4  April 7 0.36  
   3  March 3 0.00  
   2  February 5 1.00  
   1  January 12 0.42  
   12  December 11 0.00  
   11  November 9 0.28  

 

  Product Returns/Refunds/Exchanges
5/2012 
4/2012 
3/2012 
2/2012 
1/2012 
12/2011 
11/2011 
     month reviews rating
   5  May 6 0.00  
   4  April 5 0.00  
   3  March 2 0.00  
   2  February 5 0.00  
   1  January 6 0.83  
   12  December 9 0.00  
   11  November 4 0.00  

 

Read All Sears.com 295 Reviews >>